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Riverford Organic Farmers Reviews 

20,579
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,457 reviews, reviewers overwhelmingly had a great experience with this company. Consumers truly love the exceptionally fresh, high quality organic fruit and vegetables, noting that everything always tastes remarkably delicious and vibrant compared to supermarkets. Many people frequently mention that weekly boxes arrive smoothly and early, handled by friendly local drivers who carefully follow all delivery instructions. Some reviewers were not happy with occasional ordering difficulties, describing frustrating website issues when trying to modify or update their regular baskets. A few customers also reported receiving occasional poor quality items, noting specific problems with spoiled produce or missing products in their recently delivered packages.

What people talk about most

Product

Consumers find product to be positive, highlighting the exceptional freshness, organic quality, and delicious... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the exceptional freshness and delicious... See more

Delivery service

Clients share positive opinions on delivery_service, expressing widespread satisfaction with the prompt and... See more

Service

Customers report great satisfaction with the service, praising the friendly staff, helpful couriers, and... See more

Order

Reviewers mention positive feedback about order processes, highlighting that placing and modifying weekly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Referred by a friend. Riverford is brilliant , such a clever set up with all packaging recycled or reused. The fruit & veg is of top quality, with a choice of things that I can’t get locally . Als... See more

Rated 5 out of 5 stars

I was referred to Riverford by a friend, as I have serious gut issues & wanted to treat it as kindly as possible. I haven’t looked back! I absolutely love all the Riverford produce & delight in trying... See more

Rated 5 out of 5 stars

Since becoming a Riverford customer I have simply enjoyed knowing that whatever I buy from them is giving my body the best chance with the organic products supplied by them. Fruit and vegetabl... See more

Rated 5 out of 5 stars

I’m really enjoying having a weekly organic veg box from Riverford. I have been buying organic from a local supermarket but it’s not always available and usually wrapped in plastic. I really like the... See more


Company details

  1. #5 of 23 best companies in Supermarket
  2. #5 of 13 best companies in Fruit and Vegetable Shop
  3. #12 of 40 best companies in Grocery delivery service
  4. #3 of 4 best companies in Organic farm
  5. #13 of 25 best companies in Organic Food Shop
  6. #2 of 4 best companies in Seasonal Goods Shop

Written by the company

The Riverford box scheme began when Guy Singh-Watson started delivering vegetables locally to 30 friends in Devon. We now deliver for free to over 50,000 homes around the UK by our team of drivers. Visit www.riverford.co.uk to buy groceries from our award winning online organic farm shop and box scheme. Seasonal vegetable boxes, fruit, meat, milk, eggs &; more. Delivered from our farm to your door. We work closely with small-scale growers, offering fair prices and long-term support through our ethical Supplier Charter. Beyond delivering veg boxes, our aim is to inspire people to enjoy seasonal produce through a wide variety in seasonal fruit and veg, recipes, tips, and videos. Join the thousands of homes today to live life on the veg.

Riverford Organic Farmers

Written by the company

Fresh, Seasonal & 100% Organic
We really know our onions. We’ve been growing them (and everything else) organically for 30 years. Our iconic seasonal veg boxes promise unrivalled flavour: from the carrotiest carrots to the sweetest tomatoes.
Delivered for free from our farm to your door
No couriers – just your friendly local veg team. No need to be home; just tell us where to leave it, and we’ll do the rest. There are no hidden fees or subscriptions.
80% Less Plastic
On average our veg boxes contain 80% less plastic than the supermarket equivalent. For more information visit: https://www.riverford.co.uk/ethics-and-ethos/thoughtful-packaging

Guaranteed Ethics

Award-winning ethics you can trust.

Award-winning ethics you can trust.
We’re 100% organic and certified by the Soil Association, the UK’s largest organic certification body. We have also won a few awards, including The Observer's Ethical Product of the Decade.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

21k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(20,579)

1,383 reviews in the last 12 months

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Rated 5 out of 5 stars

I highly recommend the produce at…

I highly recommend the produce at Riverford organic . Not only am I learning so much from their website and instagram but I also am enjoying what real food tastes like . I feel better and I enjoy being educated about my food (from farm to plate) . I haven’t eaten meat from a supermarket in about seven years . I support organic farms like Riverford. The customer service is exceptional and I simply feel good investing my time and money in this process . Once you try Riverford produce then you will become a loyal customer. I would like to add that for me personally my immune system and my overall health has improved both mind and body . I can say that this change began once I started eating real organic food. I love the transparency and thank you for that .

3 June 2026
Rated 4 out of 5 stars

Bad experience eventually resolved by very responsive staff.

I had signed up for an account at a festival. I hadn’t realised that he had signed me up for weekly delivery. I was very impressed with first delivery but then realised on a Friday I had a further delivery on the Monday which I did not require as had much of original order in my fridge. Despite many attempts to sign into the app or website to cancel I was unable to and there is no facility to contact Riverford over the weekend so I was very frustrated. However, delivery driver was very good and understanding and took the box back apologising and said would cancel. I also phoned and spoke to a lovely lady who assured me my weekly order was cancelled and I could order as and when.
I do intend to do this as produce excellent just wish they had means to speak to a person or have chat respond over the weekend.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Riverford

We are so grateful to have found Riverford. The quality of the meat, fruit, and vegetables is outstanding, and you can really taste the difference compared to supermarket produce. Everything is always fresh and delicious. We couldn’t be happier with our choice and highly recommend Riverford!

7 July 2026
Unprompted review
Rated 5 out of 5 stars

The whole experience is five star!!!

The veg from Riverford is such good quality - often in my local shops the organic veg can look a bit tired as it’s not purchased often sadly but riverford always looks and tastes so fresh and vibrant and is obviously packed with time and care by the employees. I’d also like to mention how well the veg is packed with chilled materials and boxes that flat pack so easily for returning on my next delivery. The highlight however has to be the delivery drivers! Every single driver has been so positive friendly and happy! They obviously really care about the food and the customer experience! Such a delight to see them! I often try to leave drinks out in the hot weather for them! What wonderful staff - kind lovely people make all the difference! Thankyou all at Riverford! I honestly say to my sister each week how excited we are to know our delivery is coming and that our family are eating really decent nutritious ingredients! It feels like Christmas every Tuesday! :) Thankyou! We are very grateful for all the effort you very obviously put in as a business. Good luck to you all in continuing!

27 July 2026
Unprompted review
Rated 5 out of 5 stars

I’ve had 3 boxes so far

I’ve had 3 boxes so far. Everything has been really fresh and tastes delicious. The recipes and regular communications are really helpful. The box is always delivered early morning and neatly placed in the shady spot as requested.
All of the minimal packaging from the previous week has been taken back with next delivery

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Have really enjoyed the Riverford experience

Have really enjoyed the Riverford experience. The courier is friendly and helpful and the products are of amazing quality. I also enjoyed the ease of choosing when to have deliveries with pausing the weeks you don’t need anything. I highly recommend.

14 July 2026
Rated 5 out of 5 stars

Since becoming a Riverford customer I…

Since becoming a Riverford customer I have simply enjoyed knowing that whatever I buy from them is giving my body the best chance with the organic products supplied by them.
Fruit and vegetables taste different, just like when I was a child. You can see, taste, and even smell the difference.
It has bought my enthusiasm for home cooking to a new level.

I look forward to my box arriving every Friday with the friendly driver who always follows delivery instructions.

The coconut milk is delicious and a great alternative to dairy.

Prices arent cheap, so I cannot order as much as I would like to. However, I know what Im getting, beautifully presented, and its a weekly treat I thoroughly enjoy! ❤️

15 July 2026

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