Riverford Organic Farmers Reviews 

Great customer service. Good quality organic produce with lots of extras when needed. Delivery to your door and ability to make changes or swap box out or pause if needed. Love that it is owned by its employees too. Easy to use app and fair prices.

I’ve had 3 boxes so far. Everything has been really fresh and tastes delicious. The recipes and regular communications are really helpful. The box is always delivered early morning and neatly placed in the shady spot as requested.
All of the minimal packaging from the previous week has been taken back with next delivery

Have really enjoyed the Riverford experience. The courier is friendly and helpful and the products are of amazing quality. I also enjoyed the ease of choosing when to have deliveries with pausing the weeks you don’t need anything. I highly recommend.

Since becoming a Riverford customer I have simply enjoyed knowing that whatever I buy from them is giving my body the best chance with the organic products supplied by them.
Fruit and vegetables taste different, just like when I was a child. You can see, taste, and even smell the difference.
It has bought my enthusiasm for home cooking to a new level.

I look forward to my box arriving every Friday with the friendly driver who always follows delivery instructions.

The coconut milk is delicious and a great alternative to dairy.

Prices arent cheap, so I cannot order as much as I would like to. However, I know what Im getting, beautifully presented, and its a weekly treat I thoroughly enjoy! ❤️

Great product, thank you Riverford so happy we signed up.

Absolutely amazing products, so glad I've found this organic gem

Very pleased with the service and produce. Extremely helpful and pleasant delivery staff and people available to phone for any queries Thank you. It is a pleasure to have such healthy, good quality home grown/made products delivered to one’s home.

Delivery great, on time etc
The radishes very nice but need to use same day or go soft otherwise

I placed my first order with Riverford and increased my basket value specifically to receive their promotional “free” chopping board. The board I received was nothing like the photos — large yellow resin‑like stains on both sides, shiny patches that won’t absorb oil, and overall a piece that looks like it would never be sold at full price.

I contacted customer service twice and waited five days for each reply. Both responses were dismissive, repeatedly asking for photos even after I explained that the issue is clearly visible in person but not on camera. They insisted that because the item was a “free gift”, they would not offer any goodwill credit, and kept pointing to “natural variations” rather than acknowledging the poor quality.

The whole experience felt like being fobbed off rather than listened to. Instead of resolving a simple issue, Riverford placed obstacles, delays, and excuses. As a new customer hoping to support a community‑focused farm, this was extremely disappointing. I will delete my account and won’t be ordering again.

Fresh and especially organic

Gorgeous fresh fruit grown in Britain & delivered to my door. Wonderful.

Extremely efficient service, superb veg.

Very fresh produce, keeps well

A great company. Easy to order and to add to or change every week. Delivery on time. Produce fresh and delicious. I highly recommend.

Great food. Can't complain.

Boxes delivered to the wrong address 3 times

Great variety of excellent produce.
First rate communication from ordering to delivery.

Excellent veg. Going to try the fruit box too. So pleased to have started this scheme.

Great customer service make you feel like a valid individual customer.
Veg lovely quality good variety and info on how to use it

I love the vegetables. I love the bread. It’s really picked up my quality of life. I love everything about Riverford. It’s all really working.