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2.9

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

Completely Unacceptable – A Total Letdown

Absolutely Horrible Experience – Worst Hotel Stay Ever
This is by far the worst hotel I’ve ever encountered. Shockingly, it had no internet access at my room —a completely unacceptable omission in today’s world.

The room was filthy, cramped, and in a state of severe neglect. The toilet was unclean and unusable, adding to an already unbearable experience. The bed was uncomfortable, worn out, and felt unhygienic.

I was stunned to see holes in the ceiling, shabby, damaged curtains, and an overall dilapidated condition. The entire space felt completely uncared for. This hotel fails to meet even the most basic standards of cleanliness and comfort.

Avoid this place entirely—it’s not just disappointing, it’s disgraceful.

30 May 2025
Unprompted review
Rated 1 out of 5 stars

Appalling

Appalling, dilapidated. run down and unoccupiable as you will see from the images of what should be a family room, yes a family room suitable for kids.
Stained walls, stained and damp carpets, stained beds, ripped curtains, soiled walls, cracks, mould, torn paper and very unclean toilet and bathroom, with two small towels for a family.
Hotel advised this was normal for that type of room - thank you for your stay. Would not recommend, neither stay again. Make your own mind up from the images.

Disappointing.

Images an be seen on Google Reviews Riviera Hotel

19 August 2023
Unprompted review

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