RNT Fitness Reviews 

178
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and supportive coaches who provide personalized guidance, helping them stay motivated and accountable throughout their fitness journey. Many consumers also highlight the excellent nutrition structure and tailored meal plans, which make it much easier to achieve long-term lifestyle changes and health goals. However, some people mentioned specific challenges, noting issues such as a limited nutrition library for certain ingredients, feeling unsupported when help was needed most, or experiencing an inflexible program structure. A few reviewers also described these less common obstacles as disappointing or discouraging during their time with the program.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that coaches are exceptionally knowledgeable,... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the app is easy to use and provides a... See more

Product

People report positive experiences with product, highlighting significant health benefits, sustainable... See more

Service

Clients share satisfaction regarding the service, highlighting top-notch coaching, nutrition guidance, and... See more

Customer service

Consumers find customer service to be exceptionally supportive, with reviewers frequently praising the timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I highly recommend RNT Fitness! Working with Akash and the team has been amazing. I saw tremendous results, including losing dozens of pounds of fat and adding pounds of muscle. Whether you are cuttin... See more

Rated 5 out of 5 stars

I started working with Shwetha in October and she understands my culture and busy and social lifestyle while giving me advice on realistic changes. Even when I don’t always hit the mark perfectly , sh... See more

Rated 5 out of 5 stars

I have achieved far more than I ever imagined with the help of RNT coaches. It has been quite a journey, but every step has been a learning experience. In the end, I accomplished what I had hoped to... See more

Rated 5 out of 5 stars

Been with coach Chloe at RNT for coming to 2 months now! Seen some visible photo differences already..and scales dropped to a number i couldn't get to without her support. Shes works around your... See more


Company details

  1. Fitness and nutrition
  2. Pharmacy

Written by the company

RNT Fitness ® are worldwide leaders in transformation, specialising in empowering high performers to get into the shape of their life, for life, through their unique and proven five-phase methodology. Our vision is to see a world transformed. We believe that if long-term health is prioritised, we’d see a better world. We are against the quick-fix culture, and not interested in just getting you a little bit healthier. Since May 2017, we’ve transformed 2500+ lives, delivered through our values of Impact, Service, Self-Mastery, Community & Lifestyle. If your goal is to totally transform your mind and body to be a world-class high performer in all aspects of your life, you’re in the right place. To find out more, go to: www.rntfitness.com.


Contact info

4.8

Excellent

TrustScore 5 out of 5

178 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(178)

56 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

So far, not a great experience

A month into the program. I am not sure it is a good fit for busy professionals. I don’t think I understood how much time commitment there is for food and exercise and steps. There is concrete guidance for : what to eat, how much exercise to do and how many steps and water. For people that kind of have been eating reasonably well and somewhat know the importance of exercise, I am still struggling to understand how this program adds any value. There isn’t much guidance on what to do when you can’t stick to the plan. One tip is, drink your protein shake so you are full before you go out to a party. What do you do if you had the protein shake, you are not hungry but still struggle to not eat? What then? If you are extremely busy and are super tired and can’t get your self to do the exercise or just lack the motivation, what do you do? Like I said For people that don’t know what to do, or really thrive with the ability to input into the app and are self motivated, this program will likely work. But if you are someone that struggle to do all that you need to and can’t seem to make a change this isn’t a good fit. Thus far, I haven’t lost any weight but also have not gained.

15 April 2025
Unprompted review
RNT Fitness logo

Reply from RNT Fitness

Hi Padma, thank you for taking the time to share your reflections.

The programme can feel overwhelming early on, especially when balancing it with a demanding schedule. But the structure you’re building now is designed to help you create long-term, sustainable change.

For those who already have a foundation in nutrition and exercise, the value lies not in learning what to do, but in learning how to apply it consistently — even when motivation dips or circumstances aren’t ideal.

Support is always available, and your coach is there to help you navigate real-life challenges like social events, low motivation, or time pressure — not with rigid rules, but with practical strategies that can flex with your life.

Not seeing immediate weight loss can feel disheartening, but staying consistent is the priority in these early stages. That’s why this isn’t a short-term programme — lasting change takes time, and rewiring habits built over years won’t happen overnight.

We know your coach has reached out to support you through this and will continue to work closely with you until you get into a rhythm that gets you the results you seek.

Rated 5 out of 5 stars

If you are committed RNT will suppor you all the way!

I joined as I was not succeeding in getting back to shape by myself. I tried many things but noticed my biggest weakness was nutrition. RNT have been incredible at educating me about what my diet should look like, ensuring that I am getting the right calories/protein/healthy fats & carbs. I can truly say that I feel like a different person from a year ago. They have supported me through my toughest time and I just signed up for another year as my target is to transform my body so that I can play my favourite sport: padel tennis! My coach Ed has simply been incredible.

16 September 2024
Rated 5 out of 5 stars

Amazing program! Run, don't walk!

Amazing program led by dedicated professionals! There's no magic formula - it's diet and exercise! But the the program and accountability built into the process will help keep you on track! The coaches are amazing - truly inspiring! And while virtual, the coaching, inspiration will motivate you! And the community is incre!

14 September 2024
RNT Fitness logo

Reply from RNT Fitness

Hey Chandni, thank you so much for your wonderful review! Seeing your RNT journey unfold has been truly inspiring!

Rated 5 out of 5 stars

TRANSFORMATION

1) What were the series of moments that led to your "trigger" moment to begin your journey with RNT? I have seen a few friends on social media go through transformations and felt inspired but never thought of doing it myself. I then got an ankle injury playing football that led me to putting on a lot of weight. One day out the blue my friend Amit told me he won a scholarship to join RNT. In all honesty I joined but with no motivation to go the full way. I did it to learn about nutrition and lose a little bit of weight whilst maintaining a balanced lifestyle.

2) What were your biggest problems before starting RNT? In hindsight, I was certainly trying to out train a bad diet. I was constant in a calorie surplus and I overestimated how much muscle I had.

3) What has the process been like, and the biggest challenges and obstacles? The process has been truly life changing. The hardest part for me was finding my why. I got to a point part way through the fat loss and was content. However, seeing another friend hit check point reignited my ambition. My greatest fear in life is to look back at points in my life and have regrets. I didn't want this to be the case with my transformation journey. Another challenge has been observing the sacrifices my loved ones have made. It's only because of their sacrifices that I have been able to reap the rewards.

4) How has the physical been the vehicle? The physical has allowed me to grow immensely as a person. In my professional life I have opened up my own business. In my personal life I have travelled and climbed Machu pichu. I have got engaged and signed up to the 100 mile ride for london. I am more efficient with my time and have introspected more this year and searched for what really makes me happy.

5) What almost kept you from joining? What almost stopped me from joining was the lack of belief that it could be me who did the transformation. It was easier to admire other people from a distance whilst being resistant to making changes in my own life.

29 October 2023
Unprompted review
RNT Fitness logo

Reply from RNT Fitness

Hey Kishan, thank you so much for your wonderful review. We are so pleased to hear how much you have gained (on all fronts) through your RNT journey. Looking forward to seeing you go from strength to strength!

Rated 5 out of 5 stars

Amazing!

1. What were the series of moments that led to your "trigger" moment to begin your journey with RNT

I used to be happy with how I looked, I had great energy, confidence and good vibes. During lockdown the gym closed and I just put on the weight. I didn't like how my body felt as I moved, how tired and sad I was getting and how my clothes were tighter.

I saw a photo taken of me by a friend while we were out at lunch and was a bit upset with my rounded shoulders and just how much of a butterball I was. What really stood out to me though was the embarrassment on my face at someone taking a photo of me and this is what made me look into making a drastic change.

2. What were your biggest problems before starting RNT?

Feeling tired, fat and slow. I have always been 'the big girl' in my family (my nickname is tabu) and thought that's just how it is..so tried to balance being overweight with exercise. Having always had a lot of commitments, after lockdown I felt like I was becoming mentally more sluggish, dropping the ball and making mistakes where I wouldn't have before. Any time I tried to do something nice for myself to try and lift my mood, I looked in the mirror and felt like a pig wearing lipstick- there was no point because the underlying issue underpinning everything- my weight- was staring me in the face.

3. What has the process been like, and the biggest challenges and obstacles?

Consistently losing fat and establishing a good structure has been the most difficult thing. I am used to doing difficult things but am an impulsive, all or nothing kind of person who never said no to anyone at the expense of my own health and well-being. My coach (Ivan) pointed out that when I am busy I drop everything to prioritise my goal at that moment. I was definitely already overcommitted when signing up to RNT so learning how to fit nutrition in was something that I thought I may as well do too- I read somewhere in some of their messages that there is never a good or easy time to do it and it is so true. Through the process I realised the need to overhaul how and where I worked and make my environment work for me rather than the other way round to benefit my long term mental and physical health.

4. How has the physical been the vehicle?

Going through the grind is actually the happiest I've been in a long while! How I look physically is great but I was already very happy with my progress in terms of how I looked after just a few months with RNT. I love how strong I am in my day to day life- even just carrying the same bag and walking to the station is so much easier- but most importantly for me my mind is clearer and sharper than it has ever been- that feeling is incomparable. After booking my checkpoint, over a week I finally focussed to start (and finish) my dissertation whilst moving house and renovating work- things that never would have happened without a base of good nutritional structure and physical health.

5. What almost kept you from joining?

I was keen on joining since I read about RNT and know someone who has been through the process. However, I heard concerns about how much the program cost but in the same breath to prioritise my health over everything else. People value health but not when they have to pay for it! I knew I needed to do something and was actually thinking about surgery (it was also recommended to me) because I didn't know if a program would work. I ended up looking at a few programs and just kept coming back to RNT- so thought f it and signed up on a whim. Really happy I did- being healthy and active is my gift to myself and the coaches are there to drag you to the checkpoint whether you like it or not. I am beyond grateful for them not giving up!

27 October 2023
Unprompted review
RNT Fitness logo

Reply from RNT Fitness

Hi Meera, thank you so much for your wonderful review. We are so glad to hear that you believe that RNT is a worthwhile investment. What a great gift you've given to yourself! Wishing you all the best in your health journey.

Rated 5 out of 5 stars

I initially signed up for 3 months

I initially signed up for 3 months. The results, the sheer comprehensiveness of the RNT offering made it easy to sign up for a full year. As I write this, I am 8 months in, have lost over 26kg (more than 4 stone) am feeling knowledgeable, supported and am seeing clear progress in my body shape, strength and mental health. Simply put - if you’re serious about transforming yourself, signup to RNT.

1 August 2023
Unprompted review
RNT Fitness logo

Reply from RNT Fitness

Hi Devin, Thank you so much for your wonderful review. Hugely appreciate your kind words. Nothing gives us more joy than seeing our members thrive!

Rated 5 out of 5 stars

Lost 40 lbs and learned to keep it off with the various tools provided by RNT

While not an inexpensive program, RNT captures the epitome of getting it together for your body and your health - changing lives, one day at a time. The majority of the program is a few different facets: what to eat, how much, and when is the primary focus. It also considers for each individual’s needs the amount or steps per day, how much cardio per week, how much sleep per night , how much water you’re drinking, and training with form advice. For all of this, the coaches at RNT keep you accountable for your goals on a weekly basis, but also check in on your digestion, libido, and stress to assess how you’re doing. Then, to make sure your goals are met and maintained, they aim to educate and show you how to make it a lifestyle change not just a quick fad. It’s been transformative for my physical and my health. Highly recommend.

25 October 2022
Unprompted review
RNT Fitness logo

Reply from RNT Fitness

We really appreciate you taking the time to leave us such a great review, Adam. And thank you for describing how the program is tailored to suit every individuals unique needs. We’re so happy to hear that you had a great experience. Nothing gives us greater pleasure than seeing our members thrive.

Rated 5 out of 5 stars

RNT consistent presence of the coaches…

RNT consistent presence of the coaches for all my queries and encouragement is pushing me daily to change my relationship with food, commitment to health and weight loss

30 April 2023
Unprompted review
RNT Fitness logo

Reply from RNT Fitness

Thank you so much for your great review of RNT. We’ve passed your kind words on to our coaching team. All our coaches are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. Please let us know if there is anything else we can do to help you achieve your health and fitness goals.

Rated 5 out of 5 stars

Rnt gave me the tools and structure I needed to change my lifestyle…

“I had already been gaining weight for the last few years. I had slowly moved from a good size 10 to a size 12. But then, during Lockdown, without daily activity the pounds piled on really quickly and I ended up being a size 16! I had always been a confident person but the weight gain was costing me dearly! I was losing my confidence not only at home but also in the workplace.

I had heard a number of newlyweds give a shout-out to RNT for their amazing transformations. When I looked up RNT online, I was impressed by the transformations.

I enjoyed the structure! The focus on my daily step count and the personalised training plan was exactly what I needed. I started to see results quite quickly and that was a great motivator.

All my friends and family knew about my goals and they supported me throughout the journey. My husband joined RNT as well and together we have been there to support each other through this entire process.

27 April 2023
Unprompted review
RNT Fitness logo

Reply from RNT Fitness

Thanks for the 5 stars Nitu, your review is a great way to let us know we’re on track in helping our members achieve their health goals! It's amazing your husband joined as well. The domino effect your choices have on family and friends is so impactful and rewarding. We appreciate you taking the time to give your feedback.

Rated 5 out of 5 stars

Made me the the best I can be!

They’re the full package, changed my life- saved my life! Their knowledge, guidance, support, education is pure and like no other… and their resources and communication platforms are dynamic and revolutionary… fitness, education and entrepreneurship at its best!

28 April 2023
Unprompted review
RNT Fitness logo

Reply from RNT Fitness

Thanks so much for your wonderful review Shruti! Your story was truly incredible and has inspired many women to take back control of their health. Seeing our members thrive is the best reward and keeps us motivated in our mission to see the world transformed.

Rated 5 out of 5 stars

I am associated with RNT fitness since…

I am associated with RNT fitness since 2022 it has been 16 months now , I am soo happy that I joined the body transformation plan with them. It has positively helped me getting mentally and physically strong and my perspective for life has changed so positively that I am loving it. I would encourage everyone to atleast start following RNT fitness on social platforms understand more in details what it is all about and then think about joining them

27 April 2023
Unprompted review
RNT Fitness logo

Reply from RNT Fitness

Hi Naini, your kind words about RNT are greatly appreciated. We love hearing how our programme has helped our members in all areas of their life. Thanks for choosing us and thank you for the very practical advice of following us on social media to understand us better. Seeing our members thrive gives us the motivation to keep doing what we do.

Rated 5 out of 5 stars

It’s possible for life with RNT !

It gave me the belief that it’s possible to dream for that ideal
Body that I dreamt for life without going through any vigorous workouts without going hungry. It gave me the knowledge for life to maintain what I have achieved with RNT!

30 April 2022
Unprompted review
RNT Fitness logo

Reply from RNT Fitness

Hi Jay, thank you so much for your wonderful review. It means the world to us!

Rated 5 out of 5 stars

Delivers on its promises!

RNT has been a brilliant experience. It really delivers what it promises and the support you get from your coach is more hands on and proactive than other online programmes I’ve come across. The best bit……it educates you in the right way so you learn and adapt long term strategies for long term success. as opposed to just following instructions to reach an initial goal. Truly a sustainable approach.

27 April 2023
Unprompted review
RNT Fitness logo

Reply from RNT Fitness

We’ve passed your wonderful review onto our coaching team.Thanks so much for taking the time to leave such a positive review about our programme. Long term strategies for long term success is exactly what we wish for your members and we are delighted to know that you consider us more proactive than other online programmes. Your kind words keeps us motivated in our mission to see a world transformed.

Rated 5 out of 5 stars

RNT helped me lose my pregnancy weight…

RNT helped me lose the pregnancy weight that I had been struggling to lose for years! I feel so amazing now and the best part is after 2 years I haven’t rebounded and I am not on a perpetual diet, I know what to eat and how much to eat and I never feel like I’m missing out. I love how energetic I feel and the self confidence that comes along with it is priceless!

26 April 2023
Unprompted review
RNT Fitness logo

Reply from RNT Fitness

Thanks for the 5 star rating Shwetha, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback. It means the world to us to see our members thrive.

Rated 5 out of 5 stars

Fab experience!

Great peer group, knowledgeable and interactive coaches. Fab software to track progress. I can’t fault the exercises given - my strength and stamina have improved significantly and my weight has dropped. With 100% nutrition adherence - a transformation can be achieved.

26 April 2023
Unprompted review
RNT Fitness logo

Reply from RNT Fitness

Thank you so much for your 5 stars Sajini. It's wonderful to hear that you found the software user friendly and beneficial in helping you achieve your goals. As a team we are committed to delivering the best experience to our members and hearing from you that we are hitting the mark really makes our day!

Rated 5 out of 5 stars

Top Notch

Top Notch coaching, community & platform! I not only achieved my goals, I learned so much about myself and about health in general. I would recommend RNT Fitness to anyone with physique goals.

10 October 2022
Unprompted review
RNT Fitness logo

Reply from RNT Fitness

How wonderful to hear from you Matt! Thanks so much for your wonderful review. Your transformation was truly inspiring. Thank you for recommending us.

Rated 5 out of 5 stars

If you are serious about your health…

If you are serious about your health and overall wellbeing look no further. I can personally guarantee you that it won’t only change how you look and feel but this people change you inside out. Well done for Akash for his dedication and brining the world class team together. 2nd year in the journey for me and Mrs.

26 April 2023
Unprompted review
RNT Fitness logo

Reply from RNT Fitness

Thank you for your incredible review! It's been amazing seeing your journey unfold. Hearing stories like yours really makes our day!

Rated 5 out of 5 stars

RNT Fitness has been a game changer for…

RNT Fitness has been a game changer for me. The coaches are very professional and always follow up. The software used for tracking your progress makes the journey that much more enjoyable and manageable.

The habits you end up creating on your transformation end up staying with you for life so you really do stay in the best shape of your life for life!

Highly recommended, there is a great sense of community at RNT Fitness.

26 April 2023
Unprompted review
RNT Fitness logo

Reply from RNT Fitness

Hi Opi, thank you for your amazing review. It's great to hear that you think the software made it more manageable and enjoyable. Seeing you make lasting changes to your lifestyle is the greatest reward we could ask for. :)

Rated 1 out of 5 stars

Poor Experience, Poor Results, Customer Service - Very defensive response to my complaint

I was with RNT fitness between Jan 2022 and June 2022, after which I dropped out due to a lack of results and lack of consideration of my health issues (gut / IBS). I have attempted communicating with this on multiple occasions - I was blanked by them in June 2022, they refused a refund in Jan 2023. Up until today, they keep going back and forth via email but there has been no serious attempt to communicate via telephone. None of the issues have been addressed. In fact, I ended up Yo-Yo-ing after having joined RNT fitness which last happened as a teenager, so unlike my brother who is also their client, and others, my experience was extremely poor. I must also mention that I am not a foodie, so putting me on a 2200cals diet and ignoring my initial requests/intolerances (Which Akash then stepped in to sort out) was, in itself, a poor start, because my body cannot accommodate that much food. It worsened my IBS during the period and you can only communicate so much via email.
Eventually, I ended up gaining weight as well, as soon as I came off the diet / exercise schedule and my acidity had worsened to extreme levels due to having consumed foods I do not get on with.

I have been with other nutritionists / gut specialists since Nov 2022 after which I received more one-on-one care and nutrition plans from qualified Drs in 2023. Between Jan 2023 and now, my gut health has been restored, my acidity is completely healed, I am working out with a trainer as well, and I have lost 8 kgs and a dress size - I look good and I most definitely feel great!

Additionally, this is what I received as a response to my complaint recently: "Based on your level of activity, lean body mass and basal metabolic rate, we would expect to see a 1% drop on average. Can this number be distorted by diseases such as IBS? Sure, but over the course of time your weight will still trend downwards. IBS (or any similar gut issue) does not prevent fat loss from happening."

I do not believe this company is fit to take on clients with gut health problems. I am also a healthcare professional (just to put it out there) and because IBS CAN affect the digestive process / metabolism, it can most definitely affect weight or fat loss for that matter.

Considering the difficulties I was facing with the company last year, which my brother did not as their client, my family concluded that they probably are taking on more clients than they can cater to - which sort of fits well because how hard is it to make one phone call instead of texting back and forth like teenagers?

I am writing this review after having provided them with multiple opportunities to fix things. What hurts the most is how much time I wasted and what it did to my confidence - I had to block their posts on social media. I constantly blamed myself for the lack of results, but now I know that this wasn't me, especially considering I was following through.

Their aim was that I should weigh around 45kg by Nov 2022 checkpoint. I was far from it. Let alone losing 1% a week, I barely lost 3% over a 6 months' stretch.

If you suffer from digestive problems or intolerances, this company is not for you as you may need more than just a generalised diet to cater to your needs.

I will not be refunded - I requested for it, but as with most British companies, you just know that it won't happen. Even if a monetary refund is made, it sucks that six months of my life were wasted and how horribly I felt about myself with feeling 'stuck' and not seeing results at the time, and then, instead of receiving a phone call to tackle the problem, I received article links of how to emotionally deal with the scale not moving.

I am not new to the whole healthy lifestyle - I have been doing this for the last 16 years. My temporary weight gain was a result of a few health problems / low vitamins, which were resolved but later left me with approx 12 extra kilos to shed off that I had gained.
I do not eat out, neither do I have a sweet tooth, so constantly receiving messages about habit building instead of calling me and addressing the real issues at hand was counterproductive too.

This is my honest feedback, and whilst I do apologise to anyone who may have been offended by it, I cannot sugarcoat nor be held responsible for the company's lack of performance. I am sure there are thousands of lives they have impacted positively, and I wish them well, but since mine had a negative impact, that is unfortunately all I have got to share. Had a different result been achieved, then a different feedback would have been posted today.

I wish RNT fitness all the very best moving forward. Definitely won't be returning.

Update:

Thank you for the response, Akash. I appreciate you taking the time to contact me after my review. To clarify: I do love the workouts. Emails were sent regarding intolerance tests in Jan'22 - you've seen screenshots.

24 June 2022
Unprompted review
RNT Fitness logo

Reply from RNT Fitness

Hey Heena,

We are sorry to hear that you had a negative experience with RNT, and we apologise for any inconvenience caused. We take all customer feedback seriously, and we would like to address your concerns regarding the lack of results and the feelings of lack of consideration for your health issues.

Firstly, we understand that you were unhappy with the communication you received from us. As an online company we strive to provide excellent customer service and understand that communication is a key part of this. I have personally read all communication we had via email, and am surprised to see your depth of disappointment as this was not reflected in your emails from January to April last year during your discussions with your coach. You said you were “loving the programme, felt well nourished, were seeing changes and some huge wins”. Our coach then didn’t hear from you.

Additionally, your email in June 2022 was not ignored. You sent an email requesting to cancel your subscription and letting us know that you will clear your outstanding balances (after multiple card failures for previous months), which we haven’t received. Our team responded promptly with no reply from yourself. On the examples here with the coaches and the subscription team, we are happy to provide you with the emails for reference.

Secondly, we are sorry to hear that you were not happy with the diet and exercise plan we provided. We take all health concerns seriously and make every effort to tailor our plans to the individual needs of our clients from the very start and will adjust accordingly with feedback from the client.

We have checked our records of your personal account, as well as all communication history, and were unaware that you suffered with IBS; although we did make a few changes which you were happy with and confirmed this via email. We understand that your health issues may have impacted your results and we apologise for any frustration this may have caused and we would have welcomed supporting you with this further (and potentially referring out accordingly).

Thirdly, we understand that you did not receive the desired results in the timeframe you were expecting. We appreciate that everyone is different and progress can vary from person to person. While we strive to achieve our clients’ goals, we understand that sometimes this may take longer than expected. As you have seen with your brother’s experience, we do get results and change people’s lives.

Lastly, we appreciate your feedback regarding our suitability for clients with gut health problems. We take our clients’ health very seriously and make every effort to tailor our plans to their individual needs. As mentioned above, we were unaware that you suffer with IBS so were not given the opportunity to advise on this. We will take your feedback on board and use it to improve our services in the future.

Thank you for taking the time to share your experience with us, I have personally made contact directly via WhatsApp and would like this to be made right for you as I really do feel that there has been some misunderstandings and it was an unpleasant surprise to read your review here.

Sincerely,
Akash Vaghela, RNT Fitness

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look