Great service, fast shipping, good price :)
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I bought a robot vacuum cleaner here a month ago, but it broke down in less than a month. I contacted for service but they asked me to fill out the form and contact the service team. They said it woul... See more
Company replied
Bought a roomba i7+, got second doubts about the purchase and wrote to them few hours later. Next day afternoon (slow response) received an email saying they could not cancel because it was already... See more
Company replied
Fine until you need customer service. Rude and arrogant in their replies, once they have your money, that’s it they don’t care. Hopefully no more issues whereby I have to go through customer service.
Company replied
Company details
About RobotEksperten.dk
Information provided by various external sources
RobotEksperten.dk er din danske leverandør af robotter til hjemmet. Vi har siden år 2008 leveret robotter til de danske hjem. Vi er eksperter indenfor vores område, og ønsker altid at give dig den bedste rådgivning.
Du kan se hele udvalget på RobotEksperten.dk.
Forhandler bl.a.: iRobot - Robomow - Neato - Gardena.
Roboteksperten.dk
Written by the company
- KOMPETENT RÅDGIVNING
- Vi yder altid kompetent rådgivning, og har dygtige medarbejdere siddende til at hjælpe dig på mail eller telefon.
- OFFICIEL FORHANDLER
- Vi er officielle forhandlere af vores produkter, hvilket giver dig sikkerhed i varens kvalitet, samt den efterfølgende service.
- KONKURRENCEDYGTIGE PRISER
- Vi har altid konkurrencedygtige priser, og sender fragtfrit til dig.
- ROBOTSTØVSUGER EKSPERT
- Vi ved hvad vi sælger - og guider dig til det rette valg af blandt andet robotstøvsugere, robotplæneklippere og gulvvaskere.
Certifikater
Vi er hos Roboteksperten.dk godkendt af E-handelsfonden.
Contact info
Gødstrupvej 60, 7400, Herning, Denmark
- 70777552
- info@roboteksperten.dk
- www.roboteksperten.dk
2.4
Poor
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customerservice is really good.
Because of X’mas and new year my package was delayed. But I did get it after new year vacation. And it’s working fine. So far so good. Customerservice is really good! Answered my email really fast even it was holiday. Hopefully I can use this robot vacuum cleaner longer.
5 January 2019
Unprompted review
Hurtig ekspedition
2 August 2017
Unprompted review
min pakke var her til lovet tid ok.fin …
min pakke var her til lovet tid ok.fin firma m.v..h. erling
26 April 2017
Unprompted review
Også fin service ved returnering
Superlativerne står i kø foran "God Service"
9 June 2016
Unprompted review
Great customer service !
We have bought a robot vaccum cleaner (Neato) almost 2 years ago in Renthjem (part of Goshopping) and we have been very statisfied with the customer service. We have been in contact with the customer service few time for order of new filters and a battery and it has always been very reactive and nice. We have been using our robot every day in 2 years (with a long hair dog) and it has been working really great until few weeks ago when it started to do weird noises. I took some videos and sent them to the customer service. The people were really nice, very responsive. They asked me to return the defect robot and in less than one week I had a brand new robot :-)
The new robot is working very well although few times there has been the dirt bin clipsing out when the robot is bumping into a chair. I will see and might contact them again if it continues.
So overall very satisfied.
14 May 2015
Unprompted review
All good.
Its my 2nd purchase in this shop. And again, there was no problems with anything. Nice and clear buying process online, fast shipment, nicely packed. Totally recommend.
12 September 2014
Unprompted review
Brilliant shopping experience
I have absolutely no complaints at all dealing with Roboteksperten. Nice simple homepage - three clicks and you have found what you were looking for. Price is right, delivery smooth. I can only give the my highest recommendations. Have been using this company twice and will be back when i need spare parts or maybe a new robot.
8 August 2014
Unprompted review
En meget positiv oplevelse
Perfekt web-site - perfekt levering - BRAVO!
23 September 2012
Unprompted review
No worries :o}
Nothing to comment. Everything was perfect. The best price, lowest transportation cost and shortest delivery time all in one.
4 January 2012
Unprompted review
Super hurtig levering og det billigst sted på nettet
Irobot Roomba 563 pet
16 February 2011
Unprompted review
Robot Vacumcleaner
The Robot arrived quickly,quite easy to order over the homepage,and it work,s really well.Been one or our best buy,s.
11 August 2009
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.