Chantelle was absolutely brilliant, 7 months it took from start to finish, through no one’s fault. She kept us informed and was happy to explain anything we didn’t understand. Would highly recommend R... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Robertsons Solicitors is a leading firm with offices in Cardiff, Bristol, Barry, Swansea and Newport, providing clear, practical legal advice with a service that’s genuinely friendly, approachable and professional. We understand that choosing a solicitor can feel daunting, so we focus on making the process straightforward from the very first conversation—keeping you informed, explaining your options in plain English, and responding promptly when you need us.
We offer a broad range of legal services to support individuals and businesses, including family law, property, education, litigation, employment, and commercial property. Whether you need support during a sensitive family matter, help with a property transaction, representation in a dispute, or guidance on employment and business issues, you can expect careful attention to detail and a team committed to achieving the best possible outcome.
Our standards are backed by recognised accreditations. In family law, we hold Resolution membership and two Law Society Family Law Accreditations, reflecting our commitment to best practice and high-quality client care. For conveyancing, we hold the Law Society CQS accreditation. We’re also proud to have received two awards for best family law department, recognising the strength of our expertise and service.
Robertsons Solicitors has maintained the Lexcel Standard of Excellence since 2007, making us one of the longest-standing firms to hold this standard. If you’re looking for established solicitors known for excellent client service and trusted expertise, contact Robertsons Solicitors—our Trustpilot reviews speak for themselves.
6 Park Place, CF10 3RS, Cardiff, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Recently used Robertsons to buy and sell a new property.
Natalie was brilliant through the whole process and kept me in the loop with everything.
I would never use another solicitors, thank you so much :).

Reply from Robertsons Solicitors
I always found Robin very helpful and kind at a very difficult time for me losing my mother

Reply from Robertsons Solicitors
A hassle free experience with the sale of our property. Robin was always on hand and very proactive on all sides of the transaction. Wouldn’t hesitate to recommend.

Reply from Robertsons Solicitors
l contacted Robertsons about a fall.l was apprehensive
about making a claim.However once Andrew and Anne Marie explained procedure,l opted for "No Win No Fee". They both remained professional,sympathetic and very patient throughout. l was kept upto date and reassured through the whole process. l would highly recommend Robertsons for any Legal work

Reply from Robertsons Solicitors

Reply from Robertsons Solicitors
I recently used Katie C as my solicitor for a house purchase, with Lisa A assisting her throughout the process, and I couldn’t be happier with the service I received. From start to finish, both Katie and Lisa were incredibly responsive, efficient, and proactive. They always replied promptly to any questions I had, no matter how small, and made sure I was kept informed at every stage.
What really stood out was how thorough they were — consistently chasing the other side for any missing information and ensuring nothing was overlooked. Thanks to their attention to detail and professionalism, the purchase was completed earlier than my requested deadline, which I truly appreciated.
I wouldn’t hesitate to recommend Katie and Lisa to anyone looking for a smooth, well-managed conveyancing experience. Thank you both for making what can be a stressful process feel straightforward and well-handled.

Reply from Robertsons Solicitors
I am extremely grateful for the outstanding service provided by Natalie, my conveyancer, and Andrew, my solicitor. Both were incredibly professional, efficient, and supportive throughout the entire conveyancing process. They kept me informed every step of the way, answered all my questions promptly, and made the complex legal procedures much easier to navigate. Their dedication and attention to detail gave me peace of mind, and I felt genuinely cared for throughout the transaction. I highly recommend their services to anyone in need of expert and reliable conveyancing assistance!

Reply from Robertsons Solicitors
Very efficient and professional in tackling a difficult situation. Immediate communication so that we were aware of what was going on.

Reply from Robertsons Solicitors
Fantastic Service!
I needed an international probate lawyer to notarize a document and was so happy to find Amy Palin. She was incredibly friendly and helpful throughout. Many thanks as well to Joanna and Sofia for their support.

Reply from Robertsons Solicitors
Our conveyancing was handled very well by the Rhianne Team & Georgina Williams. They assisted as much as they could to arrange completion.

Reply from Robertsons Solicitors
I used Robertsons solicitors to claim due to an injury at work and I cannot Thank them enough for all their hard work and dedication to achieve a successful claim on my behalf. The team of Andrew Collingbourne, Anne Marie Adams, and Matthew Stevens were professional, efficient and kept me updated. Despite being a difficult claim they used their vast knowledge to achieve compensation. I appreciate all the hard work from Andrew and his team and highly recommend their services.

Reply from Robertsons Solicitors
This company has been the family solicitors for many years and the service has always been excellent. A recent property sale overseen by Rhianne Mace and Georgina Williams has been the same. I would always recommend the company

Reply from Robertsons Solicitors
A prompt response through out the conveyancing process, welcoming, professional and efficient

Reply from Robertsons Solicitors
We recently worked with Robertsons Solicitors for our first home purchase, and the experience was exceptional. As first-time buyers, the process seemed daunting at first, but their team, particularly Robin Street, made everything straightforward and stress-free. Robin was incredibly responsive and approachable, addressing our queries quickly and keeping us informed every step of the way. His clear communication and proactive approach gave us complete confidence in the process. We couldn’t recommend Robertsons Solicitors enough for anyone needing a reliable and supportive conveyancer. Thank you for making our first home-buying journey so smooth!

Reply from Robertsons Solicitors
Where to start, with this being our first home I was concerned over how difficult and time consuming the back and forth would be between Us the mortgage company, lenders, solicitors ect but Robin Street made it incredibly easy to the point where I don't think we even needed to chase a response for an update. From speaking with friends and colleagues who've inundated me with horror stories on either purchase or remortgage process I can safely says these are... streets ahead of the rest

Reply from Robertsons Solicitors
Myself and my partner were first time buyers so naturally felt a bit anxious and daunted about the whole process. Kim and her team were fantastic throughout, we had regular communication and my emails were answered within the hour. Kim was great at explaining the process, what was required of us and gave regular updates throughout. We exchanged in competed within just over 2 months which was amazing! Thank you all!

Reply from Robertsons Solicitors
Very efficient & professional service from the conveyance team who kept me informed throughout & removed the complexities of the registered title. I can't thank them enough.

Reply from Robertsons Solicitors
This is the second time I’ve used Robertsons solicitors
And they have been excellent
I have recently bought a property and Gemma was so professional and amazing from the beginning to the end it was so smooth and completely kept informed would highly recommend. Andrew helped me through my divorce and was extremely supportive and professional too

Reply from Robertsons Solicitors
I recently purchased a house and Robertsons were fantastic! Mollie, Ellie and Kim were so helpful and answered all my queries very quickly. As a first time buyer I wasn’t sure about the process however all communication was clear, and overall the process was very smooth. Very happy and would definitely recommend, will be using them again in the future!

Reply from Robertsons Solicitors
Great service, Ashling Williams and William Baird gave excellent expert advice and sorted out the paperwork without any hassle, creating no worries and leaving me feeling reassured during a difficult time. I would recommend Robertsons to anyone!

Reply from Robertsons Solicitors
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.