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Robust IT Reviews 

619
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the approachable and knowledgeable staff for providing exceptional one-to-one guidance and ensuring learners feel fully prepared for their exams. People also deeply appreciate the engaging online training materials, interactive mock exams, and continuous career support that build tremendous confidence throughout their professional learning journey. Some reviewers were not happy with specific digital learning tools, pointing out that training videos and online practice labs could sometimes be inconsistent. A few people also mentioned occasional negative experiences regarding assistance, communication, and overall responsiveness from the team throughout the duration of their courses.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting engaging online training sessions,... See more

Service

Clients share satisfaction regarding the service, highlighting continued support, engaging training sessions,... See more

Product

Customers shared immense satisfaction regarding the product, noting that the course content was highly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had the opportunity to attend a one week online CompTIA Network Plus course led by Admire and I really enjoyed it. Admire was patient and didn’t mind explaining in a few different ways until we... See more

Rated 5 out of 5 stars

Robust it are a great company and give more than what they advertise. i was able to complete all of my certificates with a mixture of classroom amd self study materials. the real reflection of this... See more

Rated 5 out of 5 stars

It’s been a brilliant experience. The classes with Admire and one to one support was good. Very thorough labs training and mock exams and good support from Sean. I think I am confident to try the fir... See more

Rated 5 out of 5 stars

I have only just started the Data Pathway but can say the process up to now has been very good. Robust it where able to design a pathway which best suited my skill level and at a nice price. All the p... See more


Company details

  1. Software Training Institute
  2. also in
  3. Adult education centre
  4. Education Centre
  5. Educational institution

Written by the company

Founded in 2011, Robust IT is an award-winning IT and Project Management training provider dedicated to helping individuals and organisations succeed in today’s fast-paced tech environment. We are proud to be a Microsoft AI Cloud Partner, AWS Partner, CompTIA Authorised Partner, and an official EC-Council and NCSC-accredited training provider. As a certified Pearson VUE Testing Centre, we also offer on-site certification exams for a wide range of global qualifications. Our training covers in-demand areas such as Amazon Web Services (AWS), Cybersecurity (all levels), Microsoft, Cisco, CompTIA, Artificial Intelligence (AI), and more. Whether you're new to IT or an experienced professional, our courses are designed to support your growth. With flexible learning options — including live online classes, classroom sessions, and custom in-house programmes — we make high-quality training accessible and effective. Our expert instructors focus on real-world skills to ensure you're confident and job-ready. Your success is our priority.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

619 reviews

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4.7

All reviews

(619)

127 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So far so good

So far so good. Just passed my first two exams, the second one after a free resit. I was grateful for the help and advice from Frederick who helped me get over the line with my AI-901. Looking forward to my next exams as I look forward to becoming a qualified Data Engineer and Data Analyst.

2 September 2026
Unprompted review
Rated 5 out of 5 stars

I had a great learning experience…

I had a great learning experience tonight with Fred during the AZ-900 training. I’m beginning to understand the material much more clearly, and things are starting to come together.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Robust it are a great company and give…

Robust it are a great company and give more than what they advertise. i was able to complete all of my certificates with a mixture of classroom amd self study materials.

the real reflection of this review comes from the aftercare i received whilst trying to get my first cyber role. Jake, the careers person at robust has been incredible. he is super busy but if you reach out, he will assist you until the interview stages are complete and he is needed again. i wouldn't have been able to land my first role without his guidance. thank you jake and thank you robust.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Currently going through the PowerBI Data Analyst course that they provide and getting help from the tutor "Frederick Anaafi" with any issues to do with PowerBI and other services, incredibly happy with the service and will be taking all the help I can get until I pass the exam :D

31 August 2026
Unprompted review
Rated 5 out of 5 stars

Classroom.

Had recently attended a Microsoft SC-900 classroom hosted by Eddie. The class was very informative and well explained. Eddie made sure that the whole class was following along and fully understanding what he was teaching, making sure that nobody was left out. Was also able to answer all the questions asked by the students too. Highly recommended for those who want to give it a go. Well Done Eddie!

26 August 2026
Unprompted review
Rated 5 out of 5 stars

I enrolled in the course AZ900 back in…

I enrolled in the course AZ900 back in January 2026 and I was really slow to start, due to work commitment and then ongoing issues. Though I can be self motivated, I was grateful for the support which I have received. Follow ups with emails and text messages. Good materials and the trainer Admire has insight knowledge when teaching the sessions. I am pleased to have chosen Robust IT.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

If you're looking to transition to IT..

I had a very good experience with Robust IT’s classroom training. The sessions were interactive, engaging, and easy to follow, with plenty of opportunities to ask questions and participate in discussions.

The training helped me fill in gaps in my existing knowledge and gave me a clearer understanding of areas I had previously found confusing. The trainer explained the topics well and connected the theory with practical examples, which made the learning experience much more effective.

Overall, I found the classroom training valuable and would definitely recommend Robust IT to anyone looking to develop their IT knowledge and skills.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Robust IT has provided solid training…

Robust IT has provided solid training for me from start to finish. Admire, my instructor, has been excellent. He breaks down complex topics in a way that makes sense and stays patient throughout the whole journey. Sean has been great with support, always quick to respond and ready to sort out any issues or questions I had. The team is reliable, friendly, and clearly cares about their students. I’d definitely continue with them in the future.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Certified Ethical Hacker Student

Started the Certified Ethical Hacker course back in October. Self learning programme with videos, progress questions and mock exams.
If I’m honest, the videos aren’t great and I probably learnt more from doing my own research. The mock exams are useful but worded and phrased very differently from the exams so learning core concepts and how things work is pretty important.
Once you have passed Network+, then Security+ looks like a doddle.
My most positive experience has been the recruitment side of the business once I completed my Network+ when I started applying for jobs. Jake initially sent me pages of questions about my previous work experience which I answered as thoroughly as I could. He then updated my CV, making it as IT friendly as possible and incorporating my transferable skills.
Thinking that’s where the support would end I then started applying but Jake checked in with me again and once I gave him some direction of where I wanted to be, he sent me a comprehensive list of jobs to apply for. When I was invited for an initial interview, Jake sent me a really thorough interview pack which aided my interview prep and made me feel confident going in.
In summary, I think the course info is pretty average and you will only get out what you put in but the aftercare support has been immense.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Great service and confidence boosting

Been struggling to get started on my courses but after a email with Darren been booked into a day time class to help get me started. He recommended a 1-1. I booked this in with Fred and he was brilliant, answered all my questions and boosted my confidence to start the course after being a bit anxious and I’m now looking forward to starting. Thank you!

6 August 2026
Unprompted review

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