Rock N Jewels Reviews 

21
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

They use Royal Mail, which is a poor decision given the strikes. 3 weeks after ordering and still waiting for my order. Rock n Jewels said it's my responsibility to chase Royal Mail, and to keep them... See more

Rated 5 out of 5 stars

I ordered two necklaces, I was not sure about delivery time so I emailed the customer service if they can send them faster because I am going abroad. I received very quick response from customer servi... See more

Company replied

Rated 5 out of 5 stars

Where do I start? I cannot say enough about the quality of the jewellery! Stunning with an amazing finish to the pieces. I’ve purchased from else where that do gold plated but Rock n jewels pieces can... See more

Company replied

Rated 5 out of 5 stars

Was really delighted when I open up the box Can't believe the price especially with the discount when buying two items Delivery was great too ,so quick

Company replied

Company details

  1. Jewellery shop

Written by the company

We started a journey of our own, bringing quality and affordability jewels to reach you guys all around the world. Rock N Jewels, the brand of pure quality without the price tag.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

21 reviews

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1-star

No recent history of asking for reviews

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4.3

All reviews

(21)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No delivery, no accountability.

They use Royal Mail, which is a poor decision given the strikes. 3 weeks after ordering and still waiting for my order. Rock n Jewels said it's my responsibility to chase Royal Mail, and to keep them updated of my progress... so full refund requested.

3 December 2022
Unprompted review
Rated 5 out of 5 stars

Gorgeous bracelet

Gorgeous bracelet, fast delivery and beautiful packaging

3 March 2022
Rock N Jewels logo

Reply from Rock N Jewels

Hi Carol,

We are glad you loved your new bracelet! Thank you for shopping with us 🤩

Elizabeth
Customer Service Specialist
Rock N Jewels

Rated 5 out of 5 stars

Customer service excellent product fab…

Customer service excellent product fab best packaging I have seen give them 10 out of 5

25 February 2022
Rock N Jewels logo

Reply from Rock N Jewels

Hi Dorothy,

Thank you for your review, we have passed this feedback onto our customer service team who appreciate your kind words!

Elizabeth
Customer Service Specialist
Rock N Jewels

Rated 5 out of 5 stars

I ordered two necklaces

I ordered two necklaces, I was not sure about delivery time so I emailed the customer service if they can send them faster because I am going abroad. I received very quick response from customer service and also received my order very quickly. I am really pleased with my purchase, it’s absolutely gorgeous and the prices are very reasonable. I would personally recommend it, as their jewellery is very beautiful and the customer service is very helpful. Thank you 💕❤️

13 February 2022
Rock N Jewels logo

Reply from Rock N Jewels

Hi Nadia,

Thank you for your kind words, we are glad you had a good experience shopping with us, we hope you enjoy wearing your new jewellery 😊

Elizabeth
Customer Service Specialist
Rock N Jewels

Rated 5 out of 5 stars

To the moon and back

Was really delighted when I open up the box
Can't believe the price especially with the discount when buying two items
Delivery was great too ,so quick

23 January 2022
Rock N Jewels logo

Reply from Rock N Jewels

Hi Linda,

Thank you for your review, we are glad that you liked your new jewellery pieces and we hope you enjoy your 20% off your next order.

Elizabeth
Customer Service Specialist
Rock N Jewels

Rated 5 out of 5 stars

Great prices,excellent quality.

Great prices,excellent quality.Very fast delivery in excellent packaging.

20 January 2022
Rock N Jewels logo

Reply from Rock N Jewels

Hi William, thank you for your review, we are glad you had a good experience shopping with us and hope you enjoy your new jewellery pieces!

Elizabeth
Customer Service Specialist
Rock N Jewels

Rated 5 out of 5 stars

Don’t sit on it! Go get them!

Where do I start? I cannot say enough about the quality of the jewellery! Stunning with an amazing finish to the pieces. I’ve purchased from else where that do gold plated but Rock n jewels pieces can pass off as solid gold, and the others have nothing on them! The service was amazing too. Had my jewellery delivered very quick and they were very helpful with any questions I had. Can’t recommend this site enough 🤩🤩🤩

17 December 2021
Unprompted review
Rock N Jewels logo

Reply from Rock N Jewels

Hey Hanna, thank you so much for your review. We are glad you had a good experience shopping with us! We have passed this feedback onto our customer service team who will definitely appreciate your kind words!

Elizabeth
Customer Service Specialist
Rock N Jewels

Rated 5 out of 5 stars

Great quality!

Great quality! Definitely getting your moneys worth. Fast delivery and comes in cute packaging! Would recommend to a friend!

28 November 2020
Rated 5 out of 5 stars

Beautiful rings

Beautiful rings! Great quality and fast delivery. Will be ordering again to buy as gifts. Definitely recommend this brand!

28 November 2020

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