Robin Hood Watersports Reviews 984

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

No upselling just genuinely great staff (all of them) but shout out to Steve who has help me through out my Kayaking journey. Advice, tips and just great customer service and knowledge which has saved... See more

Rated 5 out of 5 stars

Robinhood have everything you need. Their shop is an Aladdin’s cave as they cater for multiple sports/activities but the website is split into different sections so it’s easy to find what you want. Pr... See more

Rated 5 out of 5 stars

I bought a kayak from these guys; initially I chatted to George who was patient, responsive and very helpful. Then when visiting the shop to buy it, the service was exemplary; helpful, informative and... See more

Rated 5 out of 5 stars

Recently took two sets of scuba diving regulators into this business for service several days apart. The reception staff were brilliant booking the items in and when the 1st set reached the top of the... See more

Company details

  1. Dive shop
  2. Gift shop
  3. Sailing shop
  4. Winter sport shop

Information provided by various external sources

We specialise in the supply of watersports goods for the following sports - Diving - Dive School - Windsurfing - Kayaking - Kitesurfing - Power kiting - Mountain Boarding - Waterskiing - Wakeboarding - Kneeboarding - Snowboarding - Towables/ Inflatables - Sailing - Surfing - Triathlon - Wetsuits


Contact info

5.0

Excellent

TrustScore 5 out of 5

984 reviews

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Rated 5 out of 5 stars

Ordered a kayak

Ordered a kayak, paddles and pump. Was contacted Sunday and told pump was not in stock. Was offered a larger pump which was also cheaper. Very quick delivery with very good communication from Robin Hood water sports and courier. Items packaged good,
Excellent service, would highly recommended.

21 August 2024
Unprompted review
Rated 5 out of 5 stars

Lovely

Lovely, knowledgeable team. I don't like shopping elsewhere for my kayak gear.

12 August 2024
Unprompted review
Rated 5 out of 5 stars

Consistent reliable service

Consistent reliable service - thanks. Partner’s OW was well run and delivered, experienced instructors / team; advise on equipment was good, orders arrived quickly and updates given; serving of regs was super quick and replaced damaged/missing parts - top service, overnight ready to collect next day.

19 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I have been very impressed by the customer service offered. George took the time to give me expert advice and answer all of my questions. He ensured the water ski and binding I received fit my requirements, all at a competitive price.

10 July 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Service from Robin Hood…

Fantastic Service from Robin Hood Watersports.
Website was fast and intuitive. Product selection wide and best price for paddle and delivery online. Also with standard delivery in arrived so quickly via DHL within a couple of days so I can get out on the water with it straight away.
The TNP Pyxis split paddle looks and feels great and the locking mechanism seems robust and easy to use to set length and feather. So pleased with my purchase.
Thank you.

6 July 2024
Unprompted review
Rated 5 out of 5 stars

Good information on website

Good information on website, accurate update on delivery and delivered when they said it would be. Spot on and a quality product which I have found difficult to get in the size needed

25 June 2024
Unprompted review
Rated 5 out of 5 stars

Roho always respond quickly to emails…

Roho always respond quickly to emails and querys, the products are great value. I had my original roho drysuit for nearly 25yrs and only had 3 sets of seals and one new zip, I used it alot!. They have really looked after me in the last couple of years whilst I have updated my kit.

24 June 2024
Unprompted review
Rated 5 out of 5 stars

Friendly customer service

Friendly customer service, that was personalised, they had the item in stock where I couldn’t find it elsewhere atall! I placed the order late at night and the order has been shipped by the next lunchtime!
Would highly recommend, for a speedy personal and friendly service 😊

5 June 2024
Unprompted review
Rated 5 out of 5 stars

First time user,

First time user,
Found the site every easy to move around, after I found my spare parts, ordering was simple, ordered Wednesday arriving Friday, impressed, will use again 👍

31 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service and advice

Excellent service and advice with a large range of products. The most important thing for me was the depth of product knowledge they had on their range. George was very helpful in advising the best options based on my requirements. They are also seemed ethical in the sale and didn't try an upsell or push for products I didn't need. Its nice to see a business like this who wants customer loyalty and to maintain high service levels.

20 May 2024
Unprompted review
Rated 5 out of 5 stars

I recently spent the weekend at…

I recently spent the weekend at Capenwray completing advanced open water. All the lads and lasses from ROHO were professional, knowledgeable and made me feel very welcome. They did all they could to make me feel at ease and they care about all their students, can’t recommend them enough.

11 May 2024
Unprompted review
Rated 5 out of 5 stars

Professional, clear and fun!

The team were so accomodating to my last minute request and my teacher was thorough, understanding and clear. Couldn't recommend enough :)

24 April 2024
Unprompted review
Rated 5 out of 5 stars

Open Water Training

I did my Open Water diving training and course with Robin Hood and it was an absolutely amazing experience, I have also done my first purchases for my scuba gear and the staff have always been so friendly and professional to help me do the right choice for me and my needs and they dont try to sell you all the stuff and gear that you don't need.

21 October 2023
Unprompted review
Rated 5 out of 5 stars

George was the best!

George was really helpful and went above and beyond during the process of me buying my first waterski handle. it arrived very quickly and with no issues. i can't wait to try it out! thank you for being a great company!

10 April 2024
Unprompted review

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