Rollero Reviews 

77
•
TrustScore 3.5 out of 5

3.4

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Rated 3 out of 5 stars

I was lucky the bonus i took had no max win because normaly its 5x or 10x the bonus or deposit i got lucky and had a bunch of big wins and ended up winning 3000$ but so far th... See more

Rated 4 out of 5 stars

So far, I’ve got no complaints, I just opened my account, but I had an issue with the free spins, so I contacted support, and a live agent helped me, right away. Thanks a lot, Ben!! I recommend this c... See more

Rated 5 out of 5 stars

Great experience overall ! The site is very upfront about their maximum bet limits, which helps keep your gameplay in control .. When you win big and follow their simple terms, cashing out is great... See more

Company replied

Rated 1 out of 5 stars

STAY AWAY, SITES A SCAM. Wouldn't let my mate withdraw his winnings ($900) without a bunch of BS conditions which aren't clearly outlined. (Having to wager your deposit by x3, Photo ID, Proof of A... See more

Company replied

Company details

  1. Online Casino or Bookmaker

Written by the company

At Rollero, we offer: VIP Personalized Service – Get exclusive benefits and tailored support for a premium gaming experience. Bigger Bonuses – Enjoy amazing rewards every step of the way. Seamless Payments – Fast, secure transactions with top-tier payment providers. Unmatched Game Selection – Explore over 20,000 games from industry-leading providers!


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3.4

Average

TrustScore 3.5 out of 5

77 reviews

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1-star

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Replied to 91% of negative reviews

Typically replies within 1 week

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3.4

All reviews

(77)

60 reviews in the last 12 months

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Rated 5 out of 5 stars

The best part about this casino is the…

The best part about this casino is the endless games selection.. i went in looking for basic blackjack and ended up finding a ton of crazy new slot games. It's just a super fun mix!,,

16 June 2026
Unprompted review
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Reply from Rollero

Hello Heather White,

Thank you for the fantastic feedback! We are thrilled to hear that you are loving our endless game selection.

We love giving our players the best of both worlds, so it is wonderful to know that what started as a search for basic blackjack turned into a fun adventure discovering our crazy new slot games. We constantly update our library to keep that mix super fun, fresh, and exciting for you!

Thank you for playing at Rollero, and we wish you the absolute best of luck on both the tables and the reels!

Best regards,

The Rollero Team

Rated 5 out of 5 stars

Very good casino

Super casino

30 May 2026
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Reply from Rollero

Hello TAMARA KHAN,

Thank you for your review! We are absolutely thrilled to hear that you think Rollero is a super casino. Keeping our players happy and providing a top-tier gaming experience is what we are all about.

Thank you for choosing Rollero, and we wish you the absolute best of luck in your next games!

Best regards,

The Rollero Team

Rated 2 out of 5 stars

I recommend playing only without a bonus.

The experience is good, but the RTP is low, the bonuses are okay, but the 10x payout is very low when you play with a bonus. You have to calculate that if you deposit €30, you have to play it 40-50x, and in the end, if you succeed, you only get €300.

30 May 2026
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Reply from Rollero

Hello Rile,

Thank you for sharing your thoughts and experience with Rollero.

We're glad to hear that you've had a generally positive experience on the platform. We also appreciate your feedback regarding the bonus terms and maximum cashout limits. We understand that different players have different preferences when it comes to bonuses, and it's important to us that the terms are clear and transparent before participation.

Thank you for taking the time to leave a review and provide your perspective. Your feedback helps us better understand what matters most to our players.

Best regards,

The Rollero Team

Rated 1 out of 5 stars

Worst and only site ive played on…

Worst and only site ive played on because if you win big they dont pay out as you exceed bet limit they allow but when you withdraw they say controlyour bet....of $6

15 April 2026
Unprompted review
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Reply from Rollero

Hello Tanya Tomlinson,

Thank you for your feedback. We are sorry to hear about your experience regarding your withdrawal and the bet limit restrictions.

Please reach out to our support team directly at Support@rollero.com so we can review your account and the specific details of your gameplay. We would like to look into this for you and provide more information regarding the rules that affected your payout.

Best Regards,
The Rollero Team

Rated 2 out of 5 stars

weak winnings chances .Had a 200…

weak winning chances .Had a 200 percent bonus on 20 euros so 60 Euros .went in to Gates of Olympus ,the normal one and only cause on roller Page it was not only in the top games ,it was a hot slot as hot described.but in my case hebriüüednmyn60 euros without hitting one time in FS with over 600 spins and everytime if he throws multis not Hited of course from my side. I Was so frustrated . Also if i only wanted to have a little bit more fun but this tears you down.never rollero again

10 April 2026
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Reply from Rollero

Hey Djabba San,
⠀
Thank you for sharing your feedback, and we’re sorry to hear that your experience wasn’t as enjoyable as you had hoped. We understand how frustrating losing streaks can feel, especially when you’re looking to have some fun while playing.
⠀
Please keep in mind that all our games are based on chance, and outcomes are completely random. This means that both wins and losses are part of the experience, and every player will naturally go through ups and downs over time.
⠀
If you would like us to look into anything further or if you have any questions about your gameplay or bonuses, please feel free to contact our support team via email at Support@rollero.com and we’ll be happy to assist you.
⠀
Best regards,
The Rollero Team

Rated 1 out of 5 stars

What went wrong

What went wrong, my bank blocked my card while i was trying to deposit. Then i wrote this to the team of assistance, but them Just respond that Is not their responsability, and to contact the management of transations. Well, i Will never deposit any Money again on this casinò. Sorry it's a risk, my card was blocked by my bank because they found out attempted fraud. And the responsability Is not of the casinò.

3 April 2026
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Reply from Rollero

Hey La Virgo Virgos,
⠀
Thank you for sharing your feedback, and we’re sorry to hear about the difficulties you experienced with your deposit. We understand how concerning it must have been when your bank flagged the transaction.
⠀
We would like to clarify that we have many players every day who successfully deposit and withdraw without any issues. However, if something goes wrong in a specific case, we always encourage you to contact our support team so we can investigate further. Our finance team can take a closer look at your situation and assist you as best as possible.
⠀
Please don’t hesitate to reach out to us at Support@rollero.com, and we’ll be happy to help you further.
⠀
Best regards,
The Rollero Team

Rated 1 out of 5 stars

Absolutely have no luck on this site

Absolutely have no luck on this site, tried a couple of times, waste of money

3 April 2026
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Reply from Rollero

Hi Tracey,

Thank you for sharing your feedback. We’re sorry to hear that your recent experience hasn’t been as enjoyable as you had hoped.

It’s important to keep in mind that all of our games are based on chance, and outcomes can vary greatly from session to session. Like with any form of entertainment of this nature, there are ups and downs and it's all about the long run. We do, however, have many players enjoying wins every day, which is part of what makes the experience exciting for so many.

We appreciate you taking the time to leave your thoughts and hope your experience improves in the future.

Best Regards,
The Rollero Team

Rated 5 out of 5 stars

A really good experience. Highly recommend 💯💯

Well this casino kept its promise I won big but lost it all . Not like other casino this is the only casino that's given an experience and life learnt lesson.

3 April 2026
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Reply from Rollero

Hey Andre Messine,

Thank you for sharing your experience! We’re glad to hear that you enjoyed your time with us and that the casino delivered a memorable experience. Winning and losing are all part of the game, and we’re happy to provide a platform where players can have fun, learn, and enjoy themselves responsibly.

We appreciate your recommendation and hope you continue having great experiences with us!

Best regards,
The Rollero Team

Rated 5 out of 5 stars

Its an awesome site

Fast withdrawals and easy going support available

3 April 2026
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Reply from Rollero

Hey customer,

Thank you for your great feedback! We’re delighted to hear that you’re enjoying our site, with fast withdrawals and helpful, easy-going support. Making your experience smooth and enjoyable is exactly what we aim for.

Best regards,
The Rollero Team

Rated 5 out of 5 stars

I love you guys thank you

I love you guys thank you

3 April 2026
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Reply from Rollero

Hey Ryan gatenby,

Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying your experience with us. Your support means a lot, and we look forward to keeping the fun going!

Best regards,
The Rollero Team

Rated 5 out of 5 stars

Love this site

Love this site, quick payouts friendly service the best online.

26 March 2026
Unprompted review
Rollero logo

Reply from Rollero

Hi Sadie Edwards,

Thank you for your kind words! We’re thrilled to hear you enjoy the site and our service. We look forward to keeping your experience smooth and fun.

Best Regards,

The Rollero Team

Rated 5 out of 5 stars

Awesome casino

Awesome casino, helpful support team never had issues. Withdrawals are easy, approved within 24hours and in account within and hour of approval.
Used a bonus and had no issues withdrawing after wager was met. (Just follow t&cs) 😁

24 March 2026
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Reply from Rollero

Hey Pūha Electric,

Thank you so much for your amazing feedback, we truly appreciate it. We're really glad to hear you've had such a smooth experience with our support team, withdrawals, and bonuses. It’s great to know everything worked as expected, and we hope to keep delivering the same great experience for you in the future.

Best regards,

The Rollero Team

Rated 1 out of 5 stars

DO NOT PUT MONEY ON THIS SITE!

DO NOT PUT MONEY ON THIS SITE!! DO NOT ACTIVATE BONUSES!! IF YOU WIN, THEY WILL TELL YOU THAT YOU HAVE VIOLATED SOMETHING AND WILL TAKE YOUR WINNINGS!
THIS HAPPENED TWICE BEFORE TO ME. THIS TIME I MADE AN EFFORT TO KEEP WELL UNDER THE BET LIMIT.
ONCE AGAIN, THEY SAID I VIOLATED SOMETHING AND TOOK MY WINNINGS. THIS IS NOT A LEGITIMATE CASINO!! DO NOT WASTE YOUR MONEY.

24 March 2026
Unprompted review
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Reply from Rollero

Hello Zak Hayek,

We’re sorry to hear about your experience and understand how frustrating this must be. We take all concerns regarding account activity and winnings very seriously, and we want to ensure every case is reviewed thoroughly.

Please contact us directly via email at VIP@rollero.com with your account details and any relevant information so our team can investigate your situation and provide you with clear guidance and assistance.

Best Regards,

The Rollero Team

Rated 3 out of 5 stars
Rollero logo

Reply from Rollero

Hello customer,

We’re sorry to hear you had trouble reaching someone. Our support team is here to help, and you can also contact us directly via email at VIP@rollero.com
for faster assistance. We’ll make sure your questions are addressed promptly.

Best Regards,

The Rollero Team

Rated 1 out of 5 stars

THEY WILL STEAL YOUR MONEY

WARNING SCAMMER ALERT I had just $222AUD STOLEN from my account that I won then some crap they made up about some terms and conditions which I never heard of and dropped my account to just $7 stay away from these bunch of thieves

16 February 2026
Unprompted review
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Reply from Rollero

Hello Nick,

We’re very concerned to hear about your experience and take these claims seriously. Our goal is always fair play and transparent handling of accounts, and we’d like to investigate your case thoroughly. Please contact us immediately at VIP@rollero.com with your account details so our team can review and assist you.

Best Regards,

The Rollero Team

Rated 1 out of 5 stars

If I could give them no stars I would…

If I could give them no stars I would do not even bother. They will make your life hell they make every excuse not to pay DO NOT play with these guys

7 February 2026
Unprompted review
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Reply from Rollero

Hello Johnny Mikhael,

We’re genuinely sorry to read that you feel this way about your experience. Please know that we do not withhold payments without reason — all withdrawals are processed in line with our terms, security checks, and regulatory requirements.

We’d really like the chance to look into this for you and clarify what may have happened. Please contact us at VIP@rollero.com with your account details so our team can review your case as quickly as possible.

Best Regards,

The Rollero Team

Rated 1 out of 5 stars

Have been trying to withdraw $50 for…

Have been trying to withdraw $50 for over a week! Many emails back and forth and I’m still waiting. I’m homeless have no money and the communication is terrible! Not fair at all. Don’t use this site unless you want to lose money.

26 January 2026
Unprompted review
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Reply from Rollero

Hello Achilles Aspros,

We’re truly sorry to hear about your experience and understand how frustrating this must feel, especially given your situation. This is absolutely not the experience we aim to provide, and we would like to look into your case as a priority. Please contact us directly via our support email VIP@rollero.com with your account details so we can urgently review and assist you.

Best Regards,

The Rollero Team

Rated 1 out of 5 stars

STAY AWAY

STAY AWAY, SITES A SCAM. Wouldn't let my mate withdraw his winnings ($900) without a bunch of BS conditions which aren't clearly outlined. (Having to wager your deposit by x3, Photo ID, Proof of Address, Proof of Payment) Also denied his request to receive just his deposit back ($500) rather then the winnings.

Additionally, when playing roulette we experienced multiple times where the full "winnings" amount were not deposited back into his online wallet.

Rollero Support Team has been terrible to say the least.

5 August 2025
Unprompted review
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Reply from Rollero

Dear Jason L,

We understand your concerns. Please know that verification steps like ID and proof of payment are standard security measures to protect all players. For further assistance, please have your friend contact us via email at vip@rollero.com - we’re here to help resolve any issues.

Best regards,
The Rollero Team

Rated 1 out of 5 stars

Rollero Casino Confiscated my $30.000k winnings

I played at Rollero Casino and accepted their welcome bonus, which included a 3-day expiry and a x40 wagering requirement. There was no clear mention of any max bet rule on the bonus page or during activation - I deposited $1,000 and knew I had to wager $40,000 within just 3 days - An extremely short and intense deadline that required hours of playing.

Against all odds, I actually managed to complete the full wagering within that time frame, through long sessions and consistent effort. After building my balance to over $30,000, I requested a withdrawal. Only then did they email me and say I had violated a “max bet” rule of $5 per spin - A rule I had never seen or been warned about. It was hidden deep in a Terms & Conditions document on their site, completely disconnected from the bonus offer or in-game experience.

Anyway the system allowed me to place larger bets freely. I received no alerts, no restrictions, no in-game notices this only became an issue after I had completed their requirements and won. Even their own support team admitted the rule “may not be obvious enough.” That says it all. If a rule is important enough to confiscate five figures, it must be clearly stated and actively enforced – not buried and triggered retroactively.

This was extremely disappointing and feels misleading at best. I played fairly, followed every visible rule, completed the wagering under pressure, and still had my entire winnings taken away. I’ve submitted multiple complaints directly to Rollero, but received no real help - Only a generic “check the terms, see section 2.2” response. No accountability, no interest in resolving the issue. This kind of attitude, combined with unclear rules and retroactive enforcement, makes it clear to me that Rollero is not a trustworthy casino.

I strongly encourage others to stay away from Rollero Casino - If this can happen to me, it can happen to anyone.

1 July 2025
Unprompted review
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Reply from Rollero

Dear JNAz,

Thank you for your feedback. We're sorry to hear about your experience. Please note that all bonuses are subject to our Terms & Conditions, including max bet limits, which must be followed to ensure fair play. If you need any additional help or clarification, you can contact us at vip@rollero.com

Best regards,
The Rollero Team

Rated 1 out of 5 stars

Taking ur money, STAY AWAY

My friend had his win of 19.000nok taken away because of some rule when using bonus when depositing. There was a max betsize of 50nok that no one told him about when using the bonus. And it does not say anywhere when using the. And now just because he won a big sum they took it all away from him and refuse to help him. They just offered him another deposit bonus on the site.(the balls on this site)

16 March 2025
Unprompted review
Rollero logo

Reply from Rollero

Hello Marius Johannesen,

We’re sorry to hear about your friend’s experience and understand how disappointing this must be. We take fairness seriously and want to ensure that all terms are clear and transparent. Our support team is always here to help clarify any rules or address concerns. Please ask your friend to reach out to us directly at vip@rollero.com so we can look into the situation and do our best to resolve it. Thank you for bringing this to our attention.

Best Regards,

The Rollero Team

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