Roomerang Reviews 

116
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Warning to Prospective Airbnb Property Owners If you're considering using this company to manage your Airbnb property — DO NOT. They owe thousands of dollars to me and other property owners.... See more

Rated 1 out of 5 stars

I've experienced bad estate agents... this one takes the trophy.For your own peace of mind during the tenancy contract... dont sign up. Even if it's a beautiful home. Just advising. Tbf... Courtney is... See more

Rated 5 out of 5 stars

We’ve been with roomerang for more than a year now and we’ve been into two properties of theirs and honestly I don’t think you can’t find much better properties than theirs. All brand new with some re... See more

Rated 1 out of 5 stars

Well, this company is the worst I have ever seen in my 43 years life. They are not responsive, they couldn't fix the leakage from the top floor for 13 months, they didn't repair the boiler in time... See more

Company details

  1. Estate Agent
  2. Commercial property estate agent
  3. Investment service
  4. Property Investment
  5. Property management company
  6. Property Rental Agency

Written by the company

We rent high quality furnished rooms in Londons most disireable postcodes to working professionals, often working with other businesses to house their employees. Roomerang also offer Property Management services as well as specialist accomodation for Care Homes.


Contact info

2.0

Poor

TrustScore 2 out of 5

116 reviews

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2.0

All reviews

(116)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

I am writing this review not just for…

I am writing this review not just for formality but for admiration. I have been a regular client in many different estate agents throughout my life, my portfolio is extensive which I am very proud of. Saying this I would like to praise the director ( Mr Courtney), I have been liaising with him for a long time and the guy never gives up, he is always on the ball, always willing to help, and always has been on my side in all my interests. I don't think I could give enough stars to this Gentleman.

7 April 2021
Unprompted review
Rated 5 out of 5 stars

Hamza.

I recently rented a property, the whole process went quickly and smoothly and team they was able to give me my requests. The team made my move a pleasure and I would recommend them.
Thanks for the team very helpful service.

11 March 2021
Unprompted review
Rated 5 out of 5 stars

Thank you, Zak.

Zak was very professional, he rendered an excellent service. He was very prompt and friendly while attending to my requests. Thank you so much Zak!

10 November 2020
Unprompted review
Rated 5 out of 5 stars

Zak at Roomerang has helped me…

Zak at Roomerang has helped me immensely. His customer service and determination to help was impeccable. I have been around several flat rental companies that have been a nightmare, especially during such dire times such as this but the service at Roomerang has been nothing but efficient and a smooth.

Thank you and will recommend to friends and family!

6 November 2020
Unprompted review
Rated 5 out of 5 stars

Thanks team Roomerang

Thanks team Roomerang. Such an amazing team especially Zak - so professional and efficient. I would highly recommend their service to anyone looking for a room. 🙌🏼

6 November 2020
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Roomerang…

I would highly recommend Roomerang limited. We cannot thank the team enough for helping us find our ideal beautiful home! From the very start everything was so efficient and ran smoothly.

Thanks to Sid and Zak

5 November 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Zakaria showed me the room and explained everything thoroughly, transition was straight forward with no hidden charges or headache, all the staff are great and helpful, will recommend.

5 November 2020
Unprompted review
Rated 1 out of 5 stars

Stay Away, SCAM!!!

Coming up on a year I've been posting my review for it to be taken down repeatedly and I'll continue to do so to make other potential customers aware off the business this company conducts. STAY AWAY NO MATTER HOW DESPERATE YOU MAY BE.

Previously took a 3 month lease with Sid and Court . 2 month in to my lease I received bad news which resulted in me paying big money to get the next flight home. I understood I couldn't just leave my lease as I had still had a month left so I found a friend willing to finish the lease with a possibility of re-signing. I contacted them about my deposit for close to a month where I was told each week that they would update me within a couple of days. Every week I sent multiple messages as I have never been contacted until they refuse the return off the deposit. When I asked could I speak to someone regarding the issue they would not supply any name or number off any person in there office just left me with an email. If your thinking off renting a room with these I would stay well clear as London has some real estate agents who will do there job properly.

This review will be here for another year keeping people aware of the business these crooks conduct. Others have left negative reviews but they get reported and deleted, hints why all the reviews aside from this are positive but have probably never done any business with Roomerang.

4 September 2020
Unprompted review
Roomerang logo

Reply from Roomerang

Hi Mark, we always do our best to look after each and every one of our tenants, however we follow a very strict protocol and this particular breach of contract, you failed to pay your rent when due and abandoned the agreement early without any prior warning or notice. We are a genuine business and have had many happy customers over the years as you can see from our tenants' and landlords' reviews, which are also genuine. All the best, Courtney - Managing Director

Rated 5 out of 5 stars

I have been renting a property with…

I have been renting a property with roomerang for the past 6months in Acton and I really can’t fault the service they have provided. The property is beautiful at an amazing rate and the customer service Courtney provides is 2nd to none. Always happy to help regardless how big or small the issue is even in the uncertain times of the pandemic.

Kind regards
Matthew

26 August 2020
Unprompted review

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