Roomlala Reviews 

Wonderfully welcoming. Host showed me where to walk with my dog.
Very pleased, comfortable, warm, beautiful inside and out.
Very suitable for a quiet retreat to refresh and energise with my dog.

Really nice place! The appartment is located in a nice quarter. The hostess, Gill, is very kind and helpful.

Hello, I transfered money for the apartment, didn't get any respond, I don't get the keys, I didn't get the contract. I have not received a response to my e-mail. It remains to think that this is a scam.

Hi,

My name is Toolan Lucy - Suzanne , the owner of the apartment located at Käthe-Luther-Heim 7, 68159 Mannheim .
You will rent the entire apartment for a monthly rental price of 300 Eur (the price includes the costs of public services ).

The apartment has 1 bedroom, 1 living room , 1 kitchen, 1 bathroom)
Right now I'm staying at my sister's house in ES, because I got a 10-year contract in Aerospace Engineering , so I decided to rent it. The apartment is in perfect condition, fully furnished and equipped, in no way requires any additional repairs, is near the public transportation and has a parking space for one car.

Hope you don't mind answering a few questions:
1. Who will be living in the property and what are their occupations?
2. Are there any children, pets or smokers who will live in the property?

My Regards

Hello again,

First I have to inform you that the price you shall pay for the first month required is 1000 EUR (300 EUR the rent + EUR 700 Refundable Damage deposit) and I also will be reimbursed when you move out .
I want to receive the monthly rent from you in my bank account, so I hope it will be no problem for you to wire the money. I'm willing to send you the keys so you can visit and check the apartment. The delivery of keys and the rental contract (signed by me), will be made by a worldwide third party company called Roomlala.com. After Roomlala accepts the transaction and completes the documents verification they will contact you as the potential tenant directly and verify if you have the funds available to rent the apartment. Neubauwohnung mit balkon!
If you want I can explain to you more about the Roomlala renting process so you can better understand the whole process....

Thank you

Toolan Lucy - Suzanne • tlucysuzannegmail.com

!!! Internet rental scammer..!!!!

To start the transaction with Roomlala you need to send me all this details:

Full name:
Address:
City:
Postal Code:
Country:
Mobile phone number:
Personal email:
Date you want to move in the apartment:
Rental period that you want to stay:
Now let me explain to you how the transaction works:
The keys and the rental contract are in their custody, they will send you a delivery notification. When you receive the delivery notification from you will have to transfer to the Romlala agent, assigned with this transaction for the amount we agreed ( 1000 EUR ). I inform you that your payment must be confirmed in 24hours or early after the transaction was started otherwise everything will be cancelled.After you make the deposit you must send Roomlala a picture with the transaction so they can know that you already made the deposit. When the money will be transferred into their bank account they will deliver the keys and the rental contract at your home address. If you will be satisfied with the apartment, you will sign the rental contract and if you do not like the apartment you will be fully refunded by Roomlala.com and I will receive my keys and rental contract back. ONLY AFTER YOU WILL CONFIRM TO THEM THAT ALL IS ORDER AND YOU WANT TO SIGN THE RENTAL CONTRACT I WILL RECEIVE THE PAYMENT.

Your money will be safe in their custody and I hope you read my email very well, and know that you have to pay the deposit of 1000 EUR before you see the apartment because this is the safety policy of Roomlala. If you don’t agree with the renting process then there is no need to go forward as we do not have other possible ways to insure that both of us are completely eligible to enter into a lease agreement.

Roomlala itself is a very good and reliable website to search for and rent rooms. It was a very smooth process. However, most landlords are not truthful with their offers, posting unrelated photos of the rooms/apartment/house. My friend was lucky as the room was exactly as it was posted by the landlord and he told me how really nice and supportive she was. Unfortunately I wasn't, as the room and amenities were outrightly a contrast of what the (my) landlord posted. I will be leaving after the one month rent.

So basically you can contact them only during the first 24 hours
After that they desapear completly
I even couldnt log in to my profile
It says the “help” dosent longer exist ????
And said error every time i try
In my case the landlady was terrible
I have to run away from there before my Month end
And was imposible contact roomlala by any chance
So the 80 e i pay them it felt like a scam

In response to that response
I have the screen shot where it says
“This help center no longer exist”
I couldn t inform it because i couldn t get in Touch or log into in my account

Roomlala me donne pleinement satisafaction

Shocking response when tenant left a room in Paris have paid rent for almost 2 years and the Landlord refused to give a deposit back. Contacted roomlala and they refused to take responsibility considering the next step now including legal action.

I have been having problems with the back office of RoomLaLa as did my tenant. The RoomLaLa system wouldn't allow the tenant's payment to go through. We both contacted RoomLaLa individually to try and sort the problem out. However, after a month with no response, to all requests we gave up. My tenant was afraid that her credit rating would go down. We will not be using them again and we never received a satisfactory response.

I did make a reservation for couples nights, and just when I did make the payment I had the addresse where I suppose to go, is then I figure out that it was the same addresse for a women who months before it was trying to screwed me, I was just waiting until she going to contact me, it didnt happen, so I start to writte to roomlala, and explaining the situation, they dont really care. I try many emails and explain the situation, but it was not way to allow mi cancel the reservation. So I was start to be stress because I need other place to go, so I decice to cancel so I can pay the next reservation. Is then when the women in question answer her phone and roomlala never want to pay me back my money in full. I m desapoint with this situation because they site (roomlala) keep people here in Paris that are not trusfull, abuser people ( they renting places full of the garbage, where you cant even move), sleep seller. All this happen because in Paris is real problem with housing and places for stay court time. And roomlala from 204E I pay take from me 119E wish is a lot. That is a lot and this page need to be whatch out.

I have been dealing with an abusive landlord during my stay with Roomlala. She frequently locks me out of the house forcing me to sleep outside and has pulled numerous other schemes like dumping her week old garbage on my bed for absolutely no reason.

After one month of suffering through terrible conditions caused by her, I have been trying to contact Roomlala to terminate my contract early (and get her removed from the site so no one else has to experience the living hell I went through). Despite multiple messages and weeks having gone by I have not had a single response from Roomlala. It appears they do not have a customer service department at all and do not care about the abusive situations they put tenants into.

It was the best accommodation in Hendaye. The apartment is super clean, tidy and calm. Thanks a lot to Frank, he’s amazing host. Recommend for short and long staying !

The customer service agents are very helpful. I appreciate their help
If i have sent questions, they havs been replied quickly
I believe their namesare Aurore and Charlotte.

Good platform. An improvement I can suggest is to offer reviews of host/guests after the check-out, not after the check-in. That could be reason why people don't get enough reviews

In General I liked your application its covered most of the important issues

Good Lock

Roomlala is an excellent service, simple and efficient !!
My interlocutors have always given me clear and satisfactory answers.
They are very accessible. Special thanks to Mrs. Charlotte, very professional, attentive, kind and very efficient, always caring to provide the right solution.
Since the identity of most proposed tenants is verified, this inspires confidence.
I recommend Roomlala without any reserve !

Roomlala est un excellent service, simple et efficace !!
Mes interlocuteurs m'ont toujours apporté des réponses claires et satisfaisantes.
Ils sont très accessibles. Spéciales remerciements à Madame Charlotte, très professionnelle, à l’écoute, aimable et très efficiente, toujours soucieuse d'apporter la bonne solution.
Étant donné que l'identité de la plupart des locataires proposés est vérifiée, cela inspire confiance.
Je recommande Roomlala sans hésitation !

Bonne application