Room Service  Reviews 

967
TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

It was nice food, we had to fiddle with the fries and dips, cus there were no marks on the fries. But we had the order to double check. Delish burgers, just be aware the standard is Dark bun with we... See more

Company replied

Rated 4 out of 5 stars

Great restaurant selections, website was set up well/user friendly, food packaging delivered clean and in tact and delivery was on time. Will definitely use the service again.

Company replied

Rated 5 out of 5 stars

After having a particular bad couple of experiences with Wolt I realize how good roomservice is in comparison and just generally and thought I would share my experience. I place an order for burgers f... See more

Company replied

Rated 4 out of 5 stars

Perfect delivery. We forgot to order a little bit extra chili or spice though. Otherwise excellent food! Thanx!

Company replied

Company details

  1. Take away service

Written by the company

Room Service tilbyder et godt og bredt udvalg af mad fra restauranter i København. Vi leverer den mad du ønsker direkte til din hoveddør, og i København kan vi levere på kun 1 time.


Contact info

3.9

Great

TrustScore 4 out of 5

967 reviews

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3.9

All reviews

(967)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

God service og lækker mad

God service og lækker mad. Intet at klage over

6 November 2024
Unprompted review
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Reply from Room Service

Hej Maria,

Tak for din anmeldelse.

Det er vi glade for at høre! Og tak for ordren. Det var en fornøjelse. Forhåbentlig på gensyn en anden god gang :-)

Med venlig hilsen,
Room Service

Rated 5 out of 5 stars

Very good!

Food is realt nice

13 May 2023
Unprompted review
Room Service  logo

Reply from Room Service

Hej Gema,

Tak for din anmeldelse.

Det lyder skønt! Tak for ordren :-)

Med venlig hilsen,
Room Service

Rated 5 out of 5 stars

Awesome experience

A lot of restaurants to choose from, fast delivery. All in all awesome experience🚀 Gonna switch from other popular platforms. Keep it up guys😎

2 September 2022
Unprompted review
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Reply from Room Service

Hello Marci,

Thank you for your review.

We really do enjoy to cook and deliver premium and tasteful food and it was a true pleasure to handle your order :-)

Kind regards,
Room Service

Rated 5 out of 5 stars

Best in customer service (satisfaction)

After having a particular bad couple of experiences with Wolt I realize how good roomservice is in comparison and just generally and thought I would share my experience. I place an order for burgers from cock's and cows. They called me to tell me that their driver was running late and they were having the restaurant remake the order and would additional issue a credit since the order was so late. This was on a Friday when delivery is usually pretty long. I was so impressed with this level of service. I was. also very pleased to receive my order that was still warm. All this and I did not have to do anything extra. This is excellent customer service.

8 June 2022
Unprompted review
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Reply from Room Service

Hello Margo,

Thank you for your review.

We're pleased to hear that everything went accordingly to the plan.

You are always welcome!

Kind regards,
Room Service

Rated 5 out of 5 stars

Swift & tasty

6 January 2022
Unprompted review
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Reply from Room Service

Hej Stavros,

Tak for din anmeldelse.

Dejligt at høre, at det levede op til forventningerne.

Du ønskes en dejlig dag :-)

Med venlig hilsen,
Room Service

Rated 5 out of 5 stars

Hurtig og effektiv levering

Hurtig og effektiv levering. Super god mad

18 January 2021
Room Service  logo

Reply from Room Service

Hej Alexander,

Tak for din anmeldelse.

Perfekt! Vi takker for ordren og håber vi må levere nogle lækre retter igen en anden dag :-)

Med venlig hilsen,
Room Service

Rated 5 out of 5 stars

Super god burger.

Super god burger.
Levering til tiden og super fed hjemmeside.

2 January 2021
Room Service  logo

Reply from Room Service

Hej Tom,

Tak for din anmeldelse.

Dejligt at høre! Tak for ordren endnu engang.

Godt nytår.

Med venlig hilsen,
Room Service

Rated 5 out of 5 stars

Super god mad

22 December 2020
Room Service  logo

Reply from Room Service

Hej Chris,

Tak for din anmeldelse.

Dejligt, at du var tilfreds med maden!

Godt nytår.


Med venlig hilsen,
Room Service

Rated 5 out of 5 stars

Super service!

10 December 2020
Room Service  logo

Reply from Room Service

Hej Susanne,

Tak for din anmeldelse.

Vi siger mange tak for de pæne ord. Vi håber, at vi må betjene dig igen en anden gang :-)

Med venlig hilsen,
Room Service

Rated 5 out of 5 stars
Room Service  logo

Reply from Room Service

Hello Denise,

Thank you for your review.

Wer're delighted that you were satisfied with your order :-)

Please don't hesitate to order from us again - we are ready to deliver more excellent food to you!

Kind regards,
Room Service

Rated 5 out of 5 stars

very easy to order

very easy to order, fast and reliable

4 August 2020
Unprompted review
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Reply from Room Service

Hej Lise,

Tak for din anmeldelse.

Det glæder os at høre, at det forløb efter planen :-)

Med venlig hilsen,
Room Service

Rated 5 out of 5 stars

Great service

Great service, delivery was precisely on time it was ordered. Food was delicious and still warm, even though restaurant was more than 10 km away.

27 June 2020
Unprompted review
Room Service  logo

Reply from Room Service

Hello Joanna,

Thank you for your review.

We're delighted, that we've met your expectations. You are always welcome!

Kind regards,
Room Service

Rated 5 out of 5 stars

Lækker let mad

Lækker let mad, og perfekt aflevering til tiden.
På gensyn, - og tak for at slippe for at stå i køkkenet i aften.

23 May 2020
Unprompted review
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Reply from Room Service

Hej Merete,

Tak for din anmeldelse.

Selv tak fordi vi måtte levere lækker mad til dig. Det vil vi meget gerne gøre igen en anden god gang :-)

Med venlig hilsen,
Room Service

Rated 5 out of 5 stars

Easy order and very fast delivery

Easy order and very fast delivery. The burger was a bit smaller than expected but the food was very good.

17 May 2020
Unprompted review
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Reply from Room Service

Hello Romain C,

Thank you for your review,

We are very pleased to hear that we've (almost) met your excpectations!

We sincerely hope that we'll see you again.

Have a great day!

Kind regards,
Room Service

Rated 4 out of 5 stars

Great resource during lockdown!

Great restaurant selections, website was set up well/user friendly, food packaging delivered clean and in tact and delivery was on time. Will definitely use the service again.

11 May 2020
Unprompted review
Room Service  logo

Reply from Room Service

Hello CN,

Thank you for your review.

We're very pleased to hear that everything went OK with your order. You are always welcome!

Med venlig hilsen,
Room Service

Rated 5 out of 5 stars

Perfect

Perfect all around

7 May 2020
Unprompted review
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Reply from Room Service

Hej Bjarne,

Tak for din anmeldelse.

Dejligt at høre, at det var en god oplevelse :-)

Med venlig hilsen,
Room Service

Rated 5 out of 5 stars

Super fin service :)

Super fin service :=

26 April 2020
Unprompted review
Room Service  logo

Reply from Room Service

Hej David,

Tak for din anmeldelse.

Godt at høre, at det var en tilfredsstillende oplevelse. Vi håber, at maden smagte fortrinligt :-)

Med venlig hilsen,
Room Service

Rated 5 out of 5 stars

Great value for money

The food was great ! We really enjoyed it! Delivery on perfect time as well.

19 April 2020
Unprompted review
Room Service  logo

Reply from Room Service

Hello Dimitri,

Thank you for your review.

We're pleased to hear that you had a pleasent experience with us.

You are always welcome :-)

Kind Regards,
Room Service

Rated 5 out of 5 stars

Super god mad fra Bonjour Vietnam

Super god mad fra Bonjour Vietnam. Også leveringen var i top.

13 April 2020
Unprompted review
Room Service  logo

Reply from Room Service

Kære Louise,

Tak for din anmeldelse.

Vi er glade for, du er tilfreds med både maden og servicen.


Med venlig hilsen,
Room Service

Rated 5 out of 5 stars

Super duper

Super duper :)

2 April 2020
Unprompted review
Room Service  logo

Reply from Room Service

Hej Janus,

Tak for din anmeldelse.

Det glæder os, at det er en god oplevelse :-)

Med venlig hilsen,
Room Service

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