Excellent service
Excellent service, and prompt dispatch/delivery during the busy season. Highly recommend.
17 December 2025
Unprompted review
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Company details
Written by the company
www.ror.ie are one of Ireland’s Leading music store's. Providing a huge range of Musical instruments, Audio, Video & Lighting Equipment. Working with the best brands in the industry to provide value for money and exceptional customer service to both Trade and Retail Customers Reynolds of Raphoe is a family owned store based in Raphoe, Co. Donegal, Ireland. The website is dedicated to showcasing the latest in Musical instruments, Audio, Video & Lighting Equipment.
Contact info
Meetinghouse St, Raphoe Demesne, Raphoe, Co. Donegal, F93 E024, Raphoe, Ireland
- (074) 914 5179
- Info@ror.ie
- www.ror.ie
3.7
Average
3 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Terrible customer experience
I just bought a speaker and leads in Reynolds for EURO 335.01. (28th NOV 24)
I politely asked the server (Male in his 40's) if he would throw in an extension lead value EURO 11.50 . He asked me if I was "Mad in the Head" and "was I joking". Terrible customer service. There are several polite ways of saying no. Having spent thousands there over the years, I won't be back to buy anything else. The final stab in the side was when he requested my phone number for his customer service database, at which stage I thought he was joking.
Unfortunately, I had to return to Reynolds today (29th NOV 24) as the wrong power adapter had been provided. The Gentleman who served me this time was much more pleasant. The other Guy could certainly take a course in Customer service from him.
28 November 2024
Unprompted review
Absolute fantastic service
Absolute fantastic service, purchased a Starcloth at a great price and reasonable p&p, great communication and quick delivery. Thanks guys
8 June 2023
Unprompted review
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