Rosewood Investigations  Reviews 62

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and supportive approach, making interactions pleasant and effective. Many people are satisfied with the service provided, noting its thoroughness, discretion, and the positive outcomes achieved, often highlighting the team's commitment and expertise in resolving complex cases. However, some people were dissatisfied with the service, mentioning issues with response times and communication. These customers reported long waits for updates, unfulfilled promises regarding information delivery, and a lack of clear communication, leading to frustration and a perception of unhelpful or unprofessional conduct.

What people talk about most

Service

Reviewers highlight ambiguous aspects of service. While some customers praise the service as very good,... See more

Staff

Users describe positive interactions with staff. Many customers praise the team's professionalism,... See more

Customer communications

Customers had ambiguous experiences with contact. Many reviewers reported difficulties reaching the company,... See more

Response time

Consumers find response times to be negative. Many reviewers report significant delays, with some waiting... See more

Customer service

Clients share ambiguous opinions on customer service. Many reviewers express appreciation for helpful agents... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The case of mine Rosewood came across was tough and complicated. It required high level of commitment and professional approach plus confidentiality . I received them through out. My expectations were... See more

Company replied

Rated 5 out of 5 stars

My friend recommended Rosewood to me as I needed a full background check on a guy I've been seeing. We met on hinge and I've had a bad experience in the past when a guy wasn't the type of guy he said... See more

Company replied

Rated 5 out of 5 stars

Extremely happy with the service. Actually exceeded my expectations of the amount of information i was going to get. The staff were informative and helpful throughout. The legal team have also been ve... See more

Company replied

Rated 5 out of 5 stars

I required a private investigator to establish the exact date, time and location of a wedding. Rosewood located the wedding date, time and location exactly as I asked. Very happy with the outcome we... See more

Company replied


Company details

Written by the company

Rosewood investigations specialise within a wide variety of investigative fields. Our highly experienced team consisting of male and female agents, work professionally and with precision to ensure your investigation is handled the right way. We work to gather as much supporting evidence we can making sure our clients find out the truth to support their informed decisions. Whatever your case, our experts have the experience, resources and equipment to fully investigate your case so you can leave fully satisfied with your investigation. Contact our team for a free confidential, discussion with one of our highly experienced detectives to help with your case.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

62 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Professionalism on top level

The case of mine Rosewood came across was tough and complicated. It required high level of commitment and professional approach plus confidentiality . I received them through out. My expectations were exceeded on a pleasant way. I highly recommend Rosewood. Whoever needs tackling unlawful activities-seek for them with no hesitation. I did it and I am grateful to the team which solved my case and made me encouraged boosting my faith in good people . Thank you Rosewood .

10 April 2026
Unprompted review
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Reply from Rosewood Investigations

Hi Valentina,

Thank you for your kind words and for placing your trust in Rosewood.

We understand how challenging and sensitive cases like yours can be, and our team is committed to delivering the highest level of professionalism, discretion, and dedication at every stage. We’re pleased to hear that we were able to meet and exceed your expectations.

Wishing you all the very best moving forward.

Best regards,

Rosewood Investigations

Rated 5 out of 5 stars

Used Rosewood Investigations

Used Rosewood Investigations, very good service. They was very helpful and kept everything private. Thank you for helping me

5 March 2026
Unprompted review
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Reply from Rosewood Investigations

Good evening Mukhtar,

Thank you for your kind words. We’re really pleased we could assist you and that you felt supported throughout the process. Confidentiality and professionalism are extremely important to us, so it’s great to hear that everything was handled privately and with care. If you need any assistance in the future, please contact us we’re always here to help.

Best regards,

Rosewood Investigations

Rated 5 out of 5 stars

Super Happy with investigation…

Super Happy with investigation conducted the agent I dealt with helped me through a very difficult time in my life he got me the facts and evidence I have now been introduced to a solicitor who will assist me moving forward thanks again. Felix Yeboah

26 November 2025
Unprompted review
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Reply from Rosewood Investigations

Hi Felix,

Thank you, Felix. We’re very glad we were able to support you during such a difficult time and provide the clarity and evidence you needed. If you ever require further assistance as things move forward with your solicitor, we’re here to help.

Best regards,

Rosewood Investigations

Rated 5 out of 5 stars

Found a very special person to me…

Found a very special person to me forever grateful for your efforts. If I could give you more then 5 stars I would. You have made me a very happy woman.

31 October 2025
Unprompted review
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Reply from Rosewood Investigations

Good evening Caroline,

Thank you so much for your kind words. We’re truly honoured to have helped you reconnect with someone so special, and it means the world to hear how happy you are. Our team understands how personal these cases can be. If you ever need us again in the future, please feel free to reach out.

Best regards,

Rosewood Investigations

Rated 5 out of 5 stars

Very informative and discreet

George was very informative at all times, he kept me up to date and made sure that he was always very discreet. Very professional and I would highly recommend.

7 October 2025
Unprompted review
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Reply from Rosewood Investigations

Good evening Andy,

We’re glad to know you were happy with the service and the level of communication provided. At Rosewood Investigations, we take great pride in maintaining professionalism and complete discretion at all times. Thank you for your kind words and for recommending us.

Best regards,

Rosewood Investigations

Rated 5 out of 5 stars

Thorough, analytical and discreet service

Thorough and discreet service throughout. George and Janet were incredible with their help analysing and organising all of the information for my task and then collecting the evidence required. My case involved online analysis and surveillance for discrimination and we achieved over and above what was needed in helping me prove and fight my case. Thank you both so much and would recommend to anyone trying to fight such a complex matter.

1 July 2025
Unprompted review
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Reply from Rosewood Investigations

Good evening,

Thank you for sharing such wonderful feedback. We’re delighted to hear that George and Janet were able to support you with both the analysis and evidence gathering for your case. We know how challenging and complex situations like this can be, so it’s very rewarding to know our work helped you achieve the outcome you needed. We truly appreciate your recommendation and are always here should you need our support again in the future.

Best regards,

Rosewood Investigations

Rated 5 out of 5 stars

Excellent

I required a private investigator to establish the exact date, time and location of a wedding. Rosewood located the wedding date, time and location exactly as I asked. Very happy with the outcome we also had one of their agents do some surveillance at the wedding, again the results were excellent. Photographs were clear and precise.

I would definitely recommend Rosewood to my friends and family if ever in need.

1 September 2025
Unprompted review
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Reply from Rosewood Investigations

Good evening Ricky,

We’re so pleased to hear you were happy with the outcome. It’s great to know our team was able to provide exactly the information you needed, and that the surveillance and photographs met your expectations. Thank you for your kind words and for recommending us to your friends and family it really means a lot.

Best regards,

Rosewood Investigations

Rated 5 out of 5 stars

My neighbour has been bothering me and…

My neighbour has been bothering me and and my daughter for years with rosewoods help we caught him. We now have the evidence and I have enough to take action. I can not thank you guys enough for surveillance completed.

19 August 2025
Unprompted review
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Reply from Rosewood Investigations

Good evening,

We truly appreciate you taking the time to share your experience. No one should have to deal with ongoing issues like this, and we’re pleased our team could step in to provide the surveillance and evidence you needed. Your trust in us means a great deal, and we’re glad to know you now have the grounds to take action. Please remember we’re here should you require any further assistance.

Best regards,

Rosewood Investigations

Rated 5 out of 5 stars

My friend recommended Rosewood to me as…

My friend recommended Rosewood to me as I needed a full background check on a guy I've been seeing. We met on hinge and I've had a bad experience in the past when a guy wasn't the type of guy he said he was Rosewood put my mind at ease I got a full rundown and this has really helped me

7 August 2025
Unprompted review
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Reply from Rosewood Investigations

Hi Faith,

We're so glad we could provide the clarity and reassurance you were looking for. It's never easy navigating trust after a difficult experience, but we're happy we could help you feel more secure. If you ever need anything else, please feel free to reach out we're always here to help.

Best regards

Rosewood Investigations

Rated 5 out of 5 stars

Satisfied with the service!

Satisfied with the service! My husband had lost contact with his best friend for over 8 years ago after we moved back home to England. Rosewood and their amazing team traced his address in Canada and provided it to us. My husband has since been in contact and we are planning a visit! Thank you for bringing us all back together. Means the world to us

3 July 2025
Unprompted review
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Reply from Rosewood Investigations

Hi Sandra,

Thank you for sharing your experience. We are truly pleased to hear that our team was able to assist in reuniting your husband with his best friend after so many years. At Rosewood Investigations, we take great pride in delivering a service that makes a meaningful impact, and your story is a wonderful reminder of the importance of our work. We wish you all the best for your upcoming visit and are grateful for the opportunity to have played a part in bringing you back together.

Best regards

Rosewood Investigations

Rated 5 out of 5 stars

Happy with the service

Happy with the service. Rosewood located my old friend from school I really appreciate the support and the team’s kindness.

Thank you

17 June 2025
Unprompted review
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Reply from Rosewood Investigations

Hi Adela,

Thank you for your kind feedback. We're really pleased we could help you reconnect with your old friend. It’s great to hear you felt supported and valued by our team. If you ever need assistance again, we’re here for you.

Best regards

Rosewood Investigations

Rated 5 out of 5 stars

I never thought I’d be someone who…

I never thought I’d be someone who hires a private investigator but here we are. Things had been off between me and my husband for a while. Every weekend he’d say he was out with Friends and I’d be home with the kids. My gut just would let it go, something just wasn’t right and I couldn’t keep ignoring it. I just wanted to know the truth.

Reaching out to rosewood was hard. I was anxious, embarrassed and honestly scared of what i might find but from the very first conversation they were kind, professional and didn’t make me feel judged. They really listened and took what I was saying seriously they followed him that weekend but unfortunately my instincts were right. He was at a bar with another woman not just chatting or catching up they were clearly more than friends. Later they went back to a house spent the night in the morning they kissed before he drove off. Everything was documented photos, videos the whole thing I also had a detailed report

13 June 2025
Unprompted review
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Reply from Rosewood Investigations

Hi Stacey,

Thank you for taking the time to share your experience. We understand how difficult it can be to reach out in such personal and sensitive circumstances, and we sincerely appreciate your trust in our team.

At Rosewood, we are committed to providing every client with professionalism, discretion, and respect. We’re glad to hear that you felt supported and taken seriously throughout the process.

If you ever need our assistance in the future, please feel free to reach out. We’re here to help whenever you need us.

Best regards

Rosewood Investigations

Rated 5 out of 5 stars

From start to finish

From start to finish, working with Rosewood Investigations was smooth and professional experience. I had never used a private investigator before and wasn’t sure what to expect, but there team is as incredibly understanding and approachable from the very first conversation five stars from me

10 June 2025
Unprompted review
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Reply from Rosewood Investigations

Hi Steve,

Thank you so much for your kind words and for taking the time to share your experience. We're really glad we could make the process smooth and reassuring, especially as it was your first time using a private investigator. Our team always aims to be approachable, respectful, and thorough, so it's great to hear that came through. Five stars from you means a lot to us - we're here if you ever need anything in the future

Best regards

Rosewood Investigations

Rated 5 out of 5 stars

Very professional they got results…

Very professional they got results through surveillance i now Have everything I need before court I really do recommend this firm to any one needing a pi! Thanks guys x

9 June 2025
Unprompted review
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Reply from Rosewood Investigations

Hi Kelly,

Thank you for your kind words and for trusting us
with your case.
We’re glad the surveillance provided the clarity and evidence you needed. It’s always our aim to deliver results that make a real difference. We truly value your recommendation!

Best regards

Rosewood Investigations

Rated 5 out of 5 stars

Good experience

Good experience. The team were helpful and knowledgeable, I needed assistance with a legal battle with a tenant who is refusing to pay rent. I now have the evidence I need for court.

Would definitely use again.

Ahmed

6 June 2025
Unprompted review
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Reply from Rosewood Investigations

Hi Ahmed,

Thank you for sharing your experience. We’re pleased to hear that our team was able to support you with your legal matter and provide the evidence you needed. It’s always our goal to be helpful, knowledgeable, and reliable in situations like these. We appreciate your trust and look forward to assisting you again if needed.

Best regards

Rosewood Investigations

Rated 5 out of 5 stars

Had a very serious and damaging…

Had a very serious and damaging incident 6 months ago where my business was burgled. The police were involved however, I was recommended to get a private investigator to get the ball rolling on the investigation.

Continuing our contact with the police and by providing rosewoods information majority of my goods have since been recovered. I appreciate all the hard work and expertise the team have dedicated to my case.

4 June 2025
Unprompted review
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Reply from Rosewood Investigations

Hi Noah,

Thank you so much for sharing your experience. We're truly sorry you had to go through such a difficult incident, but we're honoured to have played a part in helping you recover your assets and move forward.

Our team is committed to delivering real results with professionalism and care, and it means a great deal to hear that our work made a positive impact. If you ever need our assistance again, we’re just a call away.

Best regards

Rosewood Investigations

Rated 5 out of 5 stars

Extremely happy with the service

Extremely happy with the service. Actually exceeded my expectations of the amount of information i was going to get. The staff were informative and helpful throughout. The legal team have also been very supportive during this time. I’ll definitely be back, should I need to in the future. Thank you for all your help.

2 June 2025
Unprompted review
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Reply from Rosewood Investigations

Hi Grace,

Thank you so much for your kind words and positive feedback. We're truly glad to hear that our service exceeded your expectations and that you felt supported by both our team and legal department throughout the process. It means a lot to us to know we were able to assist you during a difficult time. Should you ever need us again in the future, we’ll be here and ready to help. Wishing you all the very best.

Best regards

Rosewood Investigations

Rated 1 out of 5 stars

HIRED ROSEWOOD FOR SERVICES LAST YEAR…

HIRED ROSEWOOD FOR SERVICES LAST YEAR FOR AN INVESTIGATION WHICH WAS INITIALLY PROMISED WILL TAKE SEVERAL WEEKS. STILL NO UPDATE AND NO RESPONSE OR RESULTS. NO FORM OF COMMUNICATION FOR 6 MONTHS. TIME TO CONTACT THE FINANCIAL OMBUDSMAN, INSTEAD OF BEING LED ON FOR NOTHING, ONLY EMPTY PROMISES.

1 June 2024
Unprompted review
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Reply from Rosewood Investigations

We take our reputation and client relationships extremely seriously. After a thorough review of our records, we can confirm that we have no record of you ever being a client of Rosewood. Based on this, we believe the review to be false and intentionally misleading.

Rosewood has built a strong reputation through professionalism, transparency, and proven results. We do not tolerate defamatory or false claims intended to misrepresent our business or mislead the public. If this is a genuine concern, we encourage you to contact us directly with verifiable information so we can address it properly. Otherwise, we reserve the right to take appropriate steps to protect the integrity of our business and our name.

Rosewood Investigations

Rated 5 out of 5 stars

They helped my family when we needed it most

My family had been dealing with horrible online abuse for what felt like forever. The messages were disgusting, personal, and just wouldn’t stop. We tried reporting stuff, reaching out to platforms, but nothing seemed to make a dent.
Then we found Rosewood Investigations.
Honestly, from the first call, they made us feel like we weren’t crazy for being so stressed out. They listened to everything we said, stayed calm, and assured us they could help. They kept everything low-key and made sure we didn’t have to worry about anyone else finding out.
Their investigation was thorough, and thanks to them, we finally had solid evidence that helped us take action and actually get the matter resolved. It felt like we got some control back for the first time in forever, and most importantly, we could breathe easy knowing our family was safe again.
If you're stuck dealing with something like this and don’t know where to turn, seriously, I can’t recommend Rosewood Investigations enough. They really do care, and they get results. You won’t regret reaching out.

12 May 2025
Unprompted review
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Reply from Rosewood Investigations

Hi Surhana,

Thank you so much for sharing your experience.

We understand how overwhelming and distressing online abuse can be, especially when it affects your family on such a personal level. It means a great deal to us that you felt supported, heard, and respected throughout the process. Our team is committed to handling sensitive matters discreetly and effectively, and we’re truly grateful we could help you find the resolution and peace of mind you deserved.

Your kind words reinforce why we do what we do, and we’re honored to have played a part in helping you regain a sense of control and safety.

If you ever need any help in the future, please reach out.

Best regards

Rosewood Investigations

Rated 5 out of 5 stars

Excellent I received positive results from the … service

I received positive results from the investigation exactly what I needed
Very happy with the service provided
I appreciate all of the team’s work & commitment.
I cannot recommend them enough…
Consultant George Morris
Thanks you

7 May 2025
Unprompted review
Rosewood Investigations  logo

Reply from Rosewood Investigations

Hi Jean,

Thank you for your thoughtful feedback. We're so pleased to hear that the outcome met your expectations and that you were happy with the service we provided. Your recognition of the team's commitment truly means a lot to us.

We're always here should you need our assistance in the future.

Best regards

Rosewood Investigations

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