My daughter loves her new skateboard. It looks and feels amazing to ride and do skills on. Top quality board, wheels, bearings, trucks and grip tape. Highly recommend purchasing from Route One. Excell... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I'd like to think of myself as a regular at Route One, many colourways now line my staircase, it seems that when I least expect, they come up with the goods and catch my eye, prompt delivery of t... See more
Company replied
I've been ordering from route one for some time now, I cannot recommend them highly enough! From their epic sales to their outstanding customer service, they're always on point! Delivery is quick and... See more
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Not my first order. Massive stock of great products. Some reduced items have been available in December, perfect for Christmas. Super fast delivery too. I'm not sure how the bonus points system wor... See more
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Company details
- #3 of 7 best companies in Skateboard shop
- #113 of 232 best companies in Men's clothes shop
Written by the company
Since 1989 Route One Skate Shop has served skaters the biggest range of skate clothing & skateboard equipment at the best prices. We stock top skate brands, with skate shoes from Nike SB and New Balance and clothing from Carhartt WIP, Dickies & Butter Goods.
Contact info
Buffer Depot, Badminton Road, Acton Turville, GL9 1HE, Badminton, United Kingdom
- 0800 840 1010
- orders@routeone.co.uk
- www.routeone.co.uk
4.6
Excellent
2k reviews
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Wonderful backpack
Wonderful backpack! It’s very practical, well made and perfect for school. It was delivered on time, just before the start of the school year, which I really appreciated. Excellent service from the company and everything went smoothly. Very happy with my purchase and would definitely recommend!
3 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Route One
Hi Steven,
Thanks for the awesome feedback! We're really pleased to hear you were happy with the service and loving the products.
We appreciate you choosing Route One – enjoy the new gear!
All the best,
Maddi
Route One Customer Care
Reply from Route One
Hi Polly,
Thanks for the lovely feedback! We're really pleased to hear you're happy with the quality and fit of your new trousers, and that they arrived nice and promptly too.
We hope they become a new wardrobe favourite!
All the best,
Maddi
Route One Customer Care
Reply from Route One
Hi Anthony,
Thanks for the amazing feedback! We're really pleased to hear you were impressed with both our products and the service you received.
It means a lot to have your support – we hope to keep delivering the same great experience!
All the best,
Maddi
Route One Customer Care
Excellent Fast service
Fast service, board arrived really quickly. Great quality and price. My son is very happy.
3 September 2026
Reply from Route One
Hi Nichola,
Thank you for the fantastic feedback! We're really pleased to hear the board arrived so quickly and that you were happy with both the quality and price.
Even better to hear your son is happy with his new board – we hope he has loads of fun skating it!
All the best,
Maddi
Route One Customer Care
Brilliant service great comfy trainers…
Brilliant service great comfy trainers at a good price
1 September 2026
Reply from Route One
Hi Alex,
Thanks for the brilliant feedback! We're really pleased to hear you were happy with the service and managed to grab a comfy pair of trainers at a great price.
Enjoy the new kicks – we hope they serve you well!
All the best,
Maddi
Route One Customer Care
Reply from Route One
Hi Grant,
Thanks for the great review! We're really pleased to hear you're happy with your purchase, and that you found it affordable with speedy delivery too.
Great gear at a great price is what we like to hear – enjoy your new purchase!
All the best,
Maddi
Route One Customer Care
Good online service..quick delivery and…
Good online service..quick delivery and good quality products
1 September 2026
Reply from Route One
Hi Alison,
Thanks for the lovely feedback! We're really pleased to hear you had a smooth experience shopping online and were happy with both the speedy delivery and quality of your products.
We hope you enjoy your new purchases – thanks for shopping with Route One!
All the best,
Maddi
Route One Customer Care
Always a top experience at route one
Always a top experience at route one, ty everyone involved
3 September 2026
Reply from Route One
Hi there,
Thank you for the brilliant feedback! We're really pleased to hear you consistently have a top experience shopping with Route One.
We'll be sure to share the love with the team – thanks for your continued support!
All the best,
Maddi
Route One Customer Care
Reply from Route One
Hi Alex,
Love to hear it! 🛹 Thanks for the support and for dropping us a review.
Keep shredding and we’ll catch you next time! 🛹
All the best,
Maddi
Route One Customer Care
Reply from Route One
Hi Paul,
Thanks for taking the time to leave us a review! We're pleased to hear your order arrived as expected and the product was exactly as described.
We hope you're enjoying your new purchase – thanks for shopping with Route One!
All the best,
Maddi
Route One Customer Care
Route One were as ever prompt
Route One were as ever prompt, clear and efficient. Surprisingly Parcel Force had some internal issue in getting the shoes out to me at first, but this has now been resolved.
28 August 2026
Reply from Route One
Hi there,
Thank you for your lovely feedback! We're really pleased to hear you found our service prompt, clear and efficient as always.
We're sorry there was a slight hiccup with the delivery, but it's great to hear we have now resolved the issue and your shoes are on their way to you.
Thanks for your continued support – we hope the new shoes were worth the wait!
All the best,
Maddi
Route One Customer Care
My order arrived without any issues
My order arrived without any issues. The purchase process was easy and the shipping was fast, even though I requested delivery to Spain. I’m very happy with the experience and would definitely recommend it!
1 September 2026
Reply from Route One
Hi Anna,
Thank you so much for the fantastic review! We're delighted to hear the whole process was easy and that your order made it to Spain quickly and without any issues.
It’s great to know you had such a positive experience with us, and we really appreciate the recommendation. We hope you enjoy your new purchase!
All the best,
Maddi
Route One Customer Care
Arrived quick as described very happy
2 September 2026
Reply from Route One
Hi Christopher,
Thanks for the great feedback! We're really pleased to hear your order arrived quickly and was exactly as described.
Glad we could leave you a happy customer – enjoy your new purchase!
All the best,
Maddi
Route One Customer Care
Always arrives super fast after…
Always arrives super fast after ordering and superb quality from Route Ones own brand
2 September 2026
Reply from Route One
Hi Danielle,
Thank you for the brilliant feedback! We're really pleased to hear your orders always reach you so quickly and that you've been impressed with the quality of our Route One own-brand products.
It's great to know our own range is hitting the mark – thanks for your continued support!
All the best,
Maddi
Route One Customer Care
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