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Company details

  1. Mapping service

About RouteXL

Written by the company

Multi stop route planning for deliveries, collections or services. Saves time and gas, lowers costs and emissions. Free plan up to 20 stops per route.

Support forums: support.routexl.com
Documentation: docs.routexl.com

Contact info

2.3

Poor

TrustScore 2.5 out of 5

7 reviews

5-star
4-star
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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

COMPLETELY INACCURATE

Very first address I put in was COMPLETE WRONG, over 400km in the wrong direction, in the wrong state!!!

26 November 2025
Unprompted review
RouteXL logo

Reply from RouteXL

Thank you for your feedback. We’re sorry to hear about the incorrect address geocoding. Our free plan uses open geocoding services, which work best with complete and correctly formatted addresses. For more reliable results, please check our guide on address formatting: https://docs.routexl.com/Geocoding. If you need further assistance, feel free to reach out. We appreciate your understanding!

Rated 1 out of 5 stars

Simply unable to be used wiithout WIFI…

Simply unable to be used without WIFI claims it to be a DNS issue but amazingly the DNS issue would affect other apps and sites but does not.

Truth of the matter is the app is broken and they have no idea how to fix it so blame it on technology hoping you're to blind to see through the falsification.

22 July 2025
Unprompted review
Rated 4 out of 5 stars

A GIFT for GIVING - Initial Trial

nearly-total newbie. I used Optimap 1-time 2020
My XLRoute TRIAL: I was relieved that using XLRoute felt familiar. Using an optimized route from last year I tried both methods of entry and very quickly had a working map, directly ported to Maps. XLRoute changed some address labels that I will have work through, but I was very happy with my first results.
RouteXL interface to Maps is quite nice.
Many BUSINESS features available, not used by small volunteer org so no comments.
Simple, "INTUITIVE" UI is what I need. The support interaction tutorial was very helpful to learn how to communicate.
Personal details are always a concern, so working with small lists are better since "data harvesters” are not attracted.
I am learning by creating independent routes (importing addresses) to keep each route separate. I hope there is a simple way to export the maps to be added as separate Map layers. I’m using RESET to start new routes.

12 December 2021
Unprompted review
RouteXL logo

Reply from RouteXL

Thank you for the review. To protect your data we delete the personal details after a few months. Or, you can delete your history yourself via the "Routes" button (requires an account). We have no support for multiple map layers, but you can download routes as KML files and upload these in Google My Maps: https://www.google.com/maps/d/

Rated 3 out of 5 stars

Overall handy, but the developers? they fell at sleep.

Overall: It works well, but the more advanced functions, do not work well. Updating of the bugs in the software is not existent, and there is no support as I know.

The most irritating thing is the fulfillment function. I run this program together with maps for navigation, on a tablet, and this tablet keeps the screen on during driving, which is normal when you use that tabled for navigation. But as soon you reached your first client on the list, the whole Route xl program is logged out, and you have to log back in to check off your destination.
This is because my tablet knows when it moves, and at a stop, it goes into power save.
But Maps restarts, without a problem, but Route Xl not.

It is great that this program is free until 20 stops, but this function is barely working but it is very handy because you can, later on, see how late you were somewhere.

10 April 2021
Unprompted review
Show reviews in all languages. (7 reviews)

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