Rowlands Pharmacy Reviews 

Well organized pharmacy. I always use Rowlands Pharmacy online app for ordering GP prescribed medicines online. They get delivered promptly buy Royal mail to home address with free service.
The entire process is seamless and straight forward. I have been using this service for couple of years.

Fast, efficient service in all aspects.

I have been using the service for a long time, from before the very start of the "Hey" days and always found it to be excellent with very few issues ever arising. Since it has become Rowlands I have noticed more issues, and items being cancelled without any real explanation, for example a couple of orders where the items were authorised by the GP and the prescription and barcode was in the NHS App. There was no proper explanation, I had to pick the items up from elsewhere. The level of communication has deteriorated as well, there is more of a delay when using the App and the quality of the responses are not great. Items are also taking longer to arrive. I suspect that cost saving is the root cause of this and the issues described above, but that of course will never be admitted.

It’s too complicated

Rowlands gave me the right brand of drug as stipulated by my GP.
I have an intolerance to other formulations which cause me ocular migraines and as hydroxychloroquine is something I have to take every day for the rest of my life, it’s been frustrating that my local pharmacies just can’t or won’t get the right one and keep presenting me with the ones that cause the migraines. I contacted the manufacturer and found that Rowlands do buy it so I thought I’d try them. They don’t have a pharmacy near me apart from the hospital one which I can’t use so I thought I’d try their online service. They got the right drugs first time and they arrived quickly and safely. I’m really happy. Thank you Rowlands

Your reminder service failed last time consequently we got down to one day. 0*

Your prescribing service is excellent 5*

Concentration on selling commercial lines took too much of your energy, probably

Good comms, process was efficient and clear

Always reliably dependable to provide correctly and in good time.

Easy to get my medication. Always on time

This service has been reliable and convenient for both myself and my husband ordering is straightforward prescriptions always arrive on time I can highly recommend this service to anyone looking for a 1st class service from beginning to end

You don’t have to worry about remembering to renew your prescription, Rowlands Pharmacy do everything for you
They send you reminders to renew your prescription,which you tick the medication needed and they forward your request to your doctors surgery who confirm and
check your order so that Rowlands surgery can then send your medicines directly to you.

you by tracked Royal Mail.
No hassle with long waits in doctors surgery to get your prescription…. No queuing in pharmacy to get your medicines
One of the best things I have ever done is sign up with Rowlands Pharmacy.

It's a simple way of ordering and receiving my prescription drugs. Our local chemist is often closed due to lack of pharmacists, so I find this less stressful.

In reply to your question, I order online, and they are delivered. Thanks

Easy to order on app. Very efficient. Delivered in good time. Saves me so much time.

Reliable service. Delivered on time and always correct.,

Always kept informed of progress of repeat prescription order. Advised when medication was in transit, via Royal Mail. Advised by Royal Mail of projected delivery time slot.

Have had no problems with my ongoing repeat perceptions

As you would expect i rely on my prescriptions to be on time and correct .I have always found Rowlands to be reliable and on time also takes so much hassle from the process .Thanks Rowlands much appreciated.

Ordering is easy, just log onto the Rowlands app and tick the two boxes, and the items are delivered through my letterbox 4 or 5 days later. I get a reminder four weeks later to order again. Quick and simple

Excellent service always delivered on time, can not fault their service .