Jeg synes leveringstiden er for lang. De overholdt den lovede leveringstid, men den er stadig for lang. Og så synes jeg ikke det er rimeligt, at man skal betale 69,- kr. for at returnere en lile pakke... See more
Company replied
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See what reviewers are saying
The delivery was a MESS. Was supposed to take 3-4 weeks for delivery, then after 1 week I had to call and ask when it was supposed to be delivered and was informed it was going to be 7 weeks (8 weeks... See more
Company replied
Beginning of January I bought something that came broken. The damage did not happen under transportation, as the package was intact. It's now been 3 weeks since I first contacted them about it, and... See more
Company replied
We are on holiday here in Denmark. I wanted to order de gravehund van Kay bojessen. Today it came to the meny store for pick up. Thank you for the great experience with your store👌
Company details
Written by the company
RoyalDesign.dk er Danmarks største webbutik med design og indretning til dit hjem og kontor. Du kan vælge imellem mere end 50 000 designprodukter på RoyalDesign.dk. E-mail: info@royaldesign.dk Åbningstider: Hverdage 8-17 Telefonnummer: +45 78 79 11 44
Contact info
Porfyrvägen 2, 382 92, Nybro, Sweden
- +45 78 79 11 44
- info@royaldesign.dk
- www.royaldesign.dk
3.3
Average
9k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nem at handle men den lovede rabat…
Nem at handle men den lovede rabat udeblev :-(
26 October 2020
Unprompted review
Reply from RoyalDesign.dk
Hej Jette,
Tack för ditt omdöme.
Vi beklagar att du inte fick din rabatt. Hör gärna av dig till vår kundtjänst angående detta på telefonnummer +45 78 79 11 44 så hjälper vi dig.
Med varma hälsningar,
RoyalDesign
Quick delivery and good customer service
Quick delivery and good customer service when exchanging an item.
10 October 2020
Fin service!
10 August 2020
Unprompted review
very long delivery
18 June 2020
Unprompted review
Reply from RoyalDesign.dk
Hello Gintare,
Thank you for your review.
We are sorry to hear that you found the delivery to take long. Please contact our customer service if you have any questions and we will assist you.
Kind regards,
Customer service, RoyalDesign
Nearly two weeks after ordering ..
Nearly two weeks after ordering ... still no delivery and no email updates. I have had to phone twice and each time received conflicting information. Not impressed...
7 May 2020
Unprompted review
Reply from RoyalDesign.dk
Hello,
Thank you for your review.
We are sorry that your order has not been delivered yet. Please contact our customer service team if you have further questions regarding the delivery.
Kind regards,
RoyalDesign
great service ...some thing was broken…
great service ...some thing was broken in transport but got replaced no questions asked
5 May 2020
Unprompted review
Good prices, quick delivery
I was a bit hesitant to order from them after reading some reviews here, but everything went just fine. Our order was perfect, arrived quickly, and as a nice touch, there was no extra plastic in the packing.
18 April 2020
Unprompted review
Good service
9 January 2020
Unprompted review
we bought 30 glasses
we bought 30 glasses, but the quality are not the same when i bought in magasin. the company of broster copenhagen said glasses are bad batch. they said we can call u company to exchange the glasses. but there is nobody call me or send me email to solve this problem and give me solution when i call your customer service. i think service is so bad.
2 January 2020
Unprompted review
Super service
26 December 2019
Unprompted review
No intimation about the delivery date
No intimation about the delivery date. goods were ordered on the 1 Dec2019. Finally I called on 14Dec 2019 and was promised the goods were being packed and I will receive a tracking no.False promises
16 December 2019
Unprompted review
Ordered 16 days ago & still waiting
Ordered 16 days ago, got a totally wrong shipment at first, still waiting for my right one. Told them I would be leaving before the 16th of december, The person who answered the phone was very rude and did not want to help me, did not even offer a refund. They had not even checked my email about the wrong order.
The answer was when I asked what can I do. "We need to do it in order, it will get to you when it get's to you".
Clearly not very customer friendly.
15 December 2019
Unprompted review
Fair and fine.
15 December 2019
Unprompted review
Nothing to complain about!
Fast delivery, good packaging, high quality products.
10 December 2019
Unprompted review
Great vendor!
9 December 2019
Unprompted review
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