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This is NOT an official Royalmail website- it is a chat service for posties and the like to share opinions and gripes with fellow workers about our work, pensions, changes etc.
Invaluable source of up-to-date links on RoyalMail policies too.
We had a txt from Royal Mail today saying they had tried to deliver a large letter, this was untrue, we have a ring camera without showing any evidence, also ther were two people and a good house dog in the home, I was given the option of redelivery which was going to cost £1.45…. I view this as extortion,
I then tried to find out if we had been scammed, what a waste of time, wanted to charge £1.00 and card details!… no way was I going down that road
Apparently this seems to be a scam email!…. What a shame when I tried to find a number to speak to a person all the available numbers had recorded messages, not at all helpful for elderly folk
Total waste of time. May as well keep banging your head against the wall.
Its not chat, its a bot asking questions a leading to one thing. The end with no resolution. You're a joke of a company. If DPD, Fedex and all the rest went bust I would deliver it myself
ONE star is too many - awful bot service. . . .cannot provide you with any information at all . . . .just a repative rolling word spewing bot . .
parcel is lost, there is nothing NOTHING AT ALL on the Royal Mail website that takes you to any point where you can tarck a parcel that has not been delivered. . . .AWFUL service . . . . ..had to contact the seller to see if they could help . ..WASTE OF TIME.
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