While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

absolute legends at rr properties! so helpful and understanding when we’ve never rented before, they made everything so easy! really nice people as well. will 10/10 recommend to another coming to the... See more

Rated 5 out of 5 stars

Rented with RR for 2 years, they're very quick to answer the phone and respond to problems in the flat. Easy letting process and always kept us updated on changes, maintenance, etc. Amar and Hayley ar... See more

Rated 5 out of 5 stars

Hi, I am previous tenant of RR Properties. I left my flat in cromwell road because of covid-19, maintenance has helped me check my flat and make sure everything is fine while I am still away. Hopefull... See more

Rated 5 out of 5 stars

5 starts for sure. I have been living at Oakley Street in London for about a year. Finally, I found a place where i want to renew and do not need to leave desperately. This is because the building i... See more

Company details

  1. Indoor accommodation
  2. Group Accommodation
  3. Holiday accommodation service
  4. Holiday Apartment Rental
  5. Holiday Home
  6. Vacation rental

Information provided by various external sources

RR Properties has specialised in providing luxury international residential apartments in heart of Central London


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

65 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very satisfied

Just booked a studio with RR Properties for my summer internship. Did the viewing via video call, it was very smooth and the studio looked great. Looking forward to staying there soon!

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Lovely flat, helpful staff

It’s not always easy to find a short-term let (>6mos) in London, but this flat is centrally located and spacious. The building is quiet, and the office staff were extremely helpful. I miss it already :(

16 October 2025
Unprompted review
Rated 5 out of 5 stars

The staff at rr

The staff at rr, especially Mr. Hashim, are super friendly and easy to deal with. I even got to see my flat in person without any extra cost - way better than other agents I've tried!

16 November 2025
Unprompted review
Rated 1 out of 5 stars

Tenancy filled with poor conditions and unjustified charges

My experience with RR Properties was extremely disappointing. The flat was handed over in poor condition — stained sofa, damp on walls and ceiling, broken furniture, and even an extra bed in the living room. The “professional cleaning” promised in the contract was never done; it happened almost 10 days after I moved in, carried out by the building’s maintenance worker (who was kind and helpful, but it wasn’t his job). I lived in the same flat back in 2016 — it was already worn down then, and even the refrigerator light still doesn’t work. At the end of the tenancy, I paid £150 for professional cleaning, yet they still deducted £150 from my deposit saying it should have cost “at least £325.” The contract never mentioned any fixed cleaning fees or required company. Unfair, unprofessional, and disappointing experience.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

My stay at 5 white horse street has…

My stay at 5 white horse street has been smooth and hassle-free. The apartment was in excellent condition when I moved in, and any maintenance issues were handled promptly. The landlord has been responsive and approachable throughout, which I really appreciated. I’ve felt well taken care of during my tenancy, and I’d recommend this place to anyone looking for a reliable rental

17 April 2025
Unprompted review
Rated 5 out of 5 stars

Efficient and smooth

The agent was friendly, quick to respond and accommodating. Everything was explained very well, and she made finding an accommodation a very smooth process. Very affordable prices for students!

6 March 2025
Unprompted review
Rated 5 out of 5 stars

Good experience


I had the pleasure of living in a property managed by RR Properties and my experience was overwhelmingly positive. The team was always responsive and professional, ensuring that any issues or maintenance requests were addressed promptly. They clearly prioritize their tenants’ comfort and satisfaction, creating a smooth living experience.

The common areas and property grounds were always well-maintained, and the move-in/move-out process was hassle-free. What stood out most was their clear communication—whether it was for repairs, billing, or general property updates, I was always kept in the loop.

I highly recommend them for anyone looking for a reliable, well-managed place to call home. They made my time at the property a great experience, and I would happily rent from them again.

19 September 2024
Unprompted review
Rated 5 out of 5 stars

Had a wonderful experience with RR…

Had a wonderful experience with RR Properties. It was my first time renting abroad and they were incredibly helpful. The team was friendly and professional. Anytime something needed fixing they would arrange repairs on the same day, sometimes even outside of working hours. Very good service, highly recommend!

14 September 2024
Unprompted review
Rated 5 out of 5 stars

RR properties is truly a wonderful

RR properties is truly a wonderful company. My 3 friends and I were lucky to have come across them and lease an excellent flat at 10 Reeves Mews. I never imagined as a 2nd year university student at UAL I would get the chance to live in central Mayfair. The flat was so incredibly beautiful and reasonably priced. RR properties helped us every step of the process of leasing, and any maintenance that needed to be done within the flat was done in a timely manner. It was a pleasure working with RR properties and their lovely staff.

8 August 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

I'm a student and I have been with them for the past two years now. Since then, they have been very welcoming, understanding and helpful when it came to me finding a new place with my friend and when it came to resolving issues, regarding the flat. They are only a phone call/text away and are quick with their replies, if you need help. Their office is also near my current flat so is very convenient if we need to hold a quick meeting to discuss anything. Also, they have a maintenance team on hand to fix any issues asap. Would definitely recommend!

26 July 2024
Unprompted review
Rated 5 out of 5 stars

Responsive agents

Rented with RR for 2 years, they're very quick to answer the phone and respond to problems in the flat. Easy letting process and always kept us updated on changes, maintenance, etc. Amar and Hayley are great agents who always try their best despite the busy times. The office is also nearby which is convenient.

5 July 2024
Unprompted review
Rated 5 out of 5 stars

Good location

Good location
Friendly neighbourhood
The cleaning it’s spotless
RR properties team are lovely and very helpful
Highly recommend.

13 July 2024
Unprompted review
Rated 5 out of 5 stars

It was great renting with RR PROPERTIES

It was great living at Oakley street, Chelsea. The property is well take care of, neat, tidy and cozy (cleaning and bills included which is fab). It has good interiors and kitchen appliances too which makes it worth every penny. Never faced any issues as such :)

9 July 2024
Unprompted review
Rated 5 out of 5 stars

5 starts for sure

5 starts for sure.
I have been living at Oakley Street in London for about a year. Finally, I found a place where i want to renew and do not need to leave desperately. This is because the building is nice, tidy and always clean, the neighbours are quite and well-educated, and, importantly, easy going landlord and RR team that understand our needs and facilitate the whole process. Believe me this is rare nowadays. So please come and visit it if you want a quite place in one of the most interesting places in London.

19 January 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional service

The flat was good for its price, but the service provided by the agency was exceptionally good. They were considerate and nice. They responded to inquiries and concerns very timely.

23 June 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend this agent

Highly recommend this agent! RR Properties have been the best in helping us relocate from another country and have assisted us when we didn’t know how to move to London. Great location, near the subway, bus stops and many nice restaurants.

1 September 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look