RSD Travel Reviews 

524
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 134 reviews, reviewers had a great experience with this company, showing incredible value and memorable destinations. Customers frequently praise the exceptionally knowledgeable tour guides and well-organized itineraries that make discovering new cultural and historical sites completely stress-free. Travelers also appreciate the comfortable coach transport and the good selection of quality hotels provided throughout the various international trips. However, some reviewers noted long travel distances, difficult flight schedules, and early morning starts required to cover miles on the road. A few other people also felt that not knowing hotel locations in advance was inconvenient and mentioned intense pressure to purchase additional excursions.

What people talk about most

Holidays

People report positive experiences with holidays, highlighting great value for money and well-organised... See more

Staff

Reviewers mention positive feedback about staff, highlighting that tour guides and drivers were consistently... See more

Location

Clients share positive opinions on location, noting that destinations are quite unique and offer nice... See more

Service

Customers had positive experiences with service, noting that staff and guides went above and beyond to keep... See more

Quality

Users describe ambiguous interactions with quality, as experiences vary significantly across different... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Third time with RSD, very good value, couriers very good and helpful, especially Abdullah on our recent Capadoccia trip. Some parts of the coach transfers can be long distance but with frequent stops... See more

Rated 4 out of 5 stars

The organisation couldn't be faulted. The instructions were very clear and all reps were waiting to greet the guests. The cultural tour was well planned and thoroughly interesting. The temperatures i... See more

Rated 4 out of 5 stars

RSD are a low cost travel company used by people of a certain age who usually have a number of grey hairs. They are also very interesting, have lived great lives and know how to enjoy life. The... See more

Rated 4 out of 5 stars

Great holiday, legit and great value. Good choice of hotels and one of the easiest ways to see lots of sites in one trip. A few little issues with the guide being rude, the flight times were quite dif... See more


Company details

  1. Tour operator
  2. Cultural tours provider
  3. Travel deals

Written by the company

RSD is one of the largest cultural tour operators in Europe. With outstanding customer satisfaction and an overall score of A-, RSD has already welcomed more than 2 million guests. Since it is part of a medium-sized group of companies with approx. 700 employees, you benefit from unique, sensational prices. Discover selected destinations, travel with renowned airlines and coach companies, stay in choice hotels and experience perfect organisation with RSD.


Contact info

4.2

Great

TrustScore 4 out of 5

524 reviews

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4.2

All reviews

(524)

137 reviews in the last 12 months

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Rated 5 out of 5 stars

Great holiday

Great holiday, visited so many interesting places. Well planned and organised, would recommend this company. Only down side was visiting leather, jewellery and carpet shops

1 November 2025
Unprompted review
Rated 5 out of 5 stars

The best tour of China

A very good price, superb itinerary and good travel times. This in my opinion is the best way to see China. Shanghai first, then the Warriors, then Beijing and the great wall. Fast train travel allows one to see the country which you cannot do by air.

14 October 2025
Unprompted review
Rated 5 out of 5 stars

My second trip with RSD

My second trip with RSD. We went to The Balkans, everything worked like clockwork. 5 star experience for a minuscule of the price tag! I am already booking my next holiday with RSD

1 November 2025
Unprompted review
Rated 4 out of 5 stars

Visit the Balkans! There is so much to see…

Apart from a bad start with a delay at Gatwick, meaning a late arrival in Skopje and at our first hotel, we had a really good time on this trip. At first I thought 4 countries in 7 days? Rush, rush, rush! But our wonderful guide and super-safe driver made this trip really memorable. Old towns, monasteries, castles, beautiful mountains, stunning coastlines, wow-factor modern architecture - lots of breaks , time to wander, good local guides - all making this, our first trip with RSD unlikely to be our last!

11 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent tour of Cappadochia

We have just returned from the trip to Cappadochia. Everything was extremely well organised and we saw some amazing places. Our guide was Özlem. We couldn’t have asked for a better guide, she was very knowledgeable, thoughtful and friendly.
Thank you so much Özlem for making our visit so memorable and enjoyable especially on the longer journeys. Our driver was very safe and smooth and the coach was kept clean. Although he couldn’t speak much English he also was friendly and helpful.Looking forward to our next trip with RSD

29 October 2025
Unprompted review
Rated 5 out of 5 stars

I would really recommend RSD Travel

I would really recommend RSD Travel, we have done Cappadocia in Turkey, India and recently South Africa. The prices are very competitive and it’s just so lovely to have everything organised for you. We will definitely be using them again in the near future! ❤️

10 October 2025
Unprompted review
Rated 4 out of 5 stars

RSD provide happy holidays!

RSD are a low cost travel company used by people of a certain age who usually have a number of grey hairs. They are also very interesting, have lived great lives and know how to enjoy life.
The tours are well thought through, the coaches are usually excellent, the hotels are interesting
with good rooms but the menus seem to be very much the same.
Their guides are usually well informed and helpful.
You will find it very difficult to be anything other than amused, curious, enjoying yourself, and happy!

5 November 2025
Unprompted review
Rated 3 out of 5 stars

Having just returned from the Balkans…

Having just returned from the Balkans tour I can comment that the hotels were of mixed quality, the ‘gourmet dinners’ were questionable (but as the hotels were often in the middle of nowhere there was little alternative), the included visits to a jewellery supplier, a leather jacket shop and a rug store where our generally senior aged (and sometimes vulnerable) travellers were subjected to hard sales techniques to buy overpriced merchandise). The days were unnecessarily long where we left early and arrived after dark, too late to enjoy hotel facilities or explore the local area properly. The optional excursions were over priced and the Balkan night could have been so, so much better! We were unlucky with the charter airline they used who decided to upgrade the aircraft software just before our flight, delaying take off by over3 hours and then an additional stop at Manchester where passengers to Gatwick needed to disembark to go through customs), which was ‘fractuous’ especially with less able bodied people on the plane - one of whom got lost and was left behind at Manchester Airport when the plane took off for Gatwick! RSD is convenient when visiting an unknown area with knowledgeable guides. However, to me RSD will unfortunately be best remembered as Ripping off Senior citizens Daily. Hence my rating.

1 November 2025
Unprompted review
Rated 4 out of 5 stars

Visiting Enchanting Balkans in October 2025

I visited places of great cultural interest that I would not have seen on my own. They were "off the beaten track" but definitely worth seeing.
The countryside of the four visited countries - three were part in former Yugoslavia and the fourth was Albania - was stunning with high mountains, deep lakes and beautiful coastline.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

An amazing educational holiday with RSD…

An amazing educational holiday with RSD to Cyprus from the 1 to 8th October. The hotels was great value for money with friendly, polite staff and very clean rooms. A variety of excellent breakfast and dinners . Fantastic excursions to Biblical and other places of interest, with an exceptional tour guide, who was full of knowledge, made the excursions relaxing, funny, provided water for everyone on every trip and made sure, everyone was safe at all .times.

1 October 2025
Unprompted review
Rated 2 out of 5 stars

Balkans tour October 25



This was my first trip with RSD Travel. I went with an open mind as it was so reasonably priced.
It didn’t get off to a great start, we had the fiasco of border control not allowing a foreign registered aircraft to fly passengers between Manchester and Gatwick. We had a three hour delay going out!! No information as to why this happened and absolute chaos.
The hotel on the first night was very poor. Plugs hanging off the walls and broken mirrors. The 2nd Hotel was more basic than an Ibis. The hotels improved as the days went on. Until the last night. The coach couldn’t park outside the hotel entrance; we had to drag our luggage across the busy street in the dark. Upon arrival the hotel had one lift taking two passengers at a time. We were crammed in the reception area like sardines. Absolute chaos. Not all the travellers are able to do this or should be expected to.
We paid for a gourmet buffet, it was very basic.
The days are very long 7.30am starts, there are long days on the coach. Very little time to relax when you are arriving at the next hotel after 5 pm.
The trips to the Jewellery warehouse and leather warehouse were ludicrous, very hard sell and nothing at all cultural. We were also taken to a carpet warehouse, again nothing to show that these were being made locally. All of these detours need to be taken out of the itinerary. The Balkan dance evening £35 was outrageous. Some youngsters dancing and singing (very poorly) and one of them looking at his watch !!
The trip to Kotor on a boat was very pleasant as were the beautiful monasteries and orthodox churches.
Montenegro is the star of the trip, the guide was good but had minimal local knowledge. The local guides were excellent.
I met some wonderful people on the trip. Would I use RSD again? Probably not.

11 October 2025
Unprompted review
Rated 5 out of 5 stars

Rsd trips are always a great way to see…

Rsd trips are always a great way to see different countries with interesting and knowledgeable tour guides.
Pros:
- value for money
- safe and well organised
- see the different cultures of the countries
- wonderful tour guides

Cons:
- early starts on buses (not made at this as it allows for full days of sight seeing)
- not knowing hotels in advance
- food can be repetitive and you do really have to buy the package as not much around hotels

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Always really enjoy rsd trips

Always really enjoy rsd trips. A good way to get a taster of the areas you are visiting. Did the enchanting balkans tour and what an amazing experience. Perfect pace and timings for things. Our guide baska was incredible, funny and so knowledgeable

18 October 2025
Unprompted review
Rated 4 out of 5 stars

Capadocia

Hi,
At the end of September I went on a trip to Cappadocia with RDS Travel. I would recommend you go on this trip. We visited many interesting places and the hotels were good (enough). The guide, Ozlem, was an exceptionally good character, caring, and humorous with good interpersonal skills. She really enhanced the trip. She gave clear and precise instructions and was great at organising the group and itinary making sensible adjustments as necessary. She made the journeys very interesting giving lots of history, and information about geography and agriculture. She could talk for Turkey haha. I did not realise Cappadocia was so strong on Ballooning; many people did this and all enjoyed it but it is very expensive.
Kevin Hayes

17 September 2025
Unprompted review
Rated 2 out of 5 stars

8 day 5 Star cultural tour of Cyprus

8 day 5 Star cultural tour of Cyprus.
The itinerary set out by RSD needs close attention. It is not a relaxing experience, particularly if you are older. It is exhausting. Many hours on the coach each day with, in our coach, some seats broken. A considerable amount of walking is required. Hours were spent in a carpet factory and at jewellery & leather presentations (the latter at extra cost) where we were pressured to buy products. There are 2 days of tours which are extra to the original holiday cost @130 euro each and we were pressured to buy these tours. Many on our tour did not go through exhaustion. (Guess the average age late 70s!) Little time to relax. The food in the hotels left much to be desired, the hot dishes usually cool or cold. Some couldn't be identified, even by the staff. No mention of allergies! The Sun hotel(the name of which was not disclosed, despite repeated requests, until last minute), is unsuitable for older people due to the distances between many of the bedrooms & dining rooms, lack of handrails on some paths, which were uneven & broken. Unable to book seats for the flights beforehand so had to queue for over 2 hours each time to board. A 2am start from the hotel for the return flight home was unwelcome.
The guide was very knowledgeable but spent a deal of time describing his own, albeit unfortunate, experience and that of his family during the Cypriot wars of the 70s which was both depressing and inappropriate. Whilst the tour cost was reasonable, (of which we were constantly reminded by the guide,) it wasn't great VFM, particularly when taking into account the food quality and very expensive extras like drinks, coffees etc. in the two hotels.
Because of the pace and length of the various trips, the effort needed, the extensive travel in coaches, little time to relax, pressure to buy products and food quality, would not recommend.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

New territory to us

Refreshing to experience a holiday in countries never previously considered. Great itenary lots of lovely locations good accommodation & well informed by our tour guide. All in all we had a lovely time.

11 October 2025
Unprompted review

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