Disaster. I ordered a machine they didn’t have in stock but was published. They moved the deliver date 5 times in a row until we called to find this out. We accepted a different model that was offere... See more
Company replied
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See what reviewers are saying
Super service where all appointments were… Super service where all agreements were met. SMS and call before delivery, a delivery that was agreed in advance and confirmed in an email.Delivery person... See more
Company replied
The service was great, and the staff was friendly. Their communication was clear, thorough, and timely, which was particularly appreciated while waiting for a delivery. It's definitely worthwhile to o... See more
Company replied
You know you’re always a little worried and excited when getting a big delivery - but my family and I could not have had a better experience. Both men were joyful and so helpful. Thank you. Will... See more
Company replied
Company details
- Logistics service
- Courier and Delivery Service
- Courier service
- Shipping and postal service
- Transportation service
Written by the company
RTC er Danmarks førende virksomhed indenfor servicelogistik til slutkunder – dvs. hvor der foretages mere end blot aflevering af en forsendelse til en kunde. Vores kernekompetencer ligger i, at udføre værdiskabende services hos slutkunden i forbindelse med leverancen, som eksempelvis kan være montage af møbler, installation af hårde hvidevarer eller opsætning af fjernsyn. Vi er innovative, og udvikler gerne nye typer ydelser og services sammen med vores kunder!
Contact info
Abildager 8-14, 2605, Brøndby, Denmark
- +4570270040
- kundeservice@rtctransport.dk
- www.rtctransport.dk
4.5
Excellent
19K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and kind staff.
10 November 2023
Unprompted review
Reply from RTC Transport A/S
Hi
Thanks for your feedback.
Have a great evening
Best regards
Simone
Fin levering 😊
7 November 2023
Unprompted review
Reply from RTC Transport A/S
Hej Yrsa
Tusinde tak for din feedback.
Ha’ en rigtig dejlig dag.
De bedste hilsner Mette
God kommunikation
Det gik fint, god kommunikation og hurtig levering.
4 November 2023
Unprompted review
Reply from RTC Transport A/S
Hej Anders
Det sætter vi stor pris på at læse, mange tak.
Du ønskes en dejlig dag
De bedste hilsner Mette
Levering helt til top!
27 October 2023
Unprompted review
Reply from RTC Transport A/S
Hej Jenna
Mange tak for dine stjerner.
Ha´en rigtig dejlig dag.
De bedste hilsner Mette
God service
26 October 2023
Unprompted review
Reply from RTC Transport A/S
Hej Rene
Mange tak for dine stjerner.
Ha´en rigtig dejlig weekend.
De bedste hilsner Mette
Reply from RTC Transport A/S
Hej Henrik
Det er vi så glade for at læse.
Tusinde tak for din anmeldelse.
Du ønskes en god dag
De bedste hilsner
Simone
Strongly Recommend
Friendly, on time and clear communication...very happy with this company
21 October 2023
Unprompted review
Reply from RTC Transport A/S
Hi David
Thanks for your feedback.,
Best regards
Simone
God service!
10 October 2023
Unprompted review
Reply from RTC Transport A/S
Hej Gudrun
Tusinde tak for dine stjerner.
Du ønskes en god dag
De bedste hilsner
Simone
Good service Thanks.
5 October 2023
Unprompted review
Reply from RTC Transport A/S
Hi Bikash
Thanks for your feedback.
Have a great day
Best regards
Simone
Very bad service
Very bad service. Left scratches on my door. Furniture was also left in wrong position. Really disappointed
15 September 2023
Unprompted review
Reply from RTC Transport A/S
Hi Meryam
We are so sorry to read about your experiance.
We will take futher with the drivers.
Have a good day
Best regards
Simone
broken product
the package was brought to me and the damaged product
5 September 2023
Unprompted review
Reply from RTC Transport A/S
Hi
We are sorry to hear about the product it damaged.
You have to contact Jysk about that.
Have a great day
Best regards
Simone
Delivered to main door not flat
Delivered heavy furniture. The first day I was on my own. I assumed they would bring it up in the lift to me (all other deliveries are like this). Delivery driver rang me to find out where I was as I hadn't come down yet. Second delivery was a 12.5kg table top. Luckily my husband was home and we were able to push it into the lift by turning it over and over. Not impressed with this delivery at all. Will be more careful about deliveries in future. They clearly care more about running to time than customer service.
2 September 2023
Unprompted review
Reply from RTC Transport A/S
Hi Debbie
If you only had booked a curbside, then the driver don't have time for more that that.
But if you have booked a carry in, we are so sorry to hear about your experience.
I can't find your your booking based on your information here.
Have a great day
Best regards
Simone
Incredibly nice people
Incredibly nice people, very friendly. Also great to be called a good while in advance!
30 August 2023
Unprompted review
Reply from RTC Transport A/S
Hi Rikke
Thanks for your feedback.
Have a great day
Best regards
Simone
Reply from RTC Transport A/S
Hi
Thanks for your feedback.
Have a great day
Best regards
Simone
The service was really good and very…
The service was really good and very satisfying.
The driver was punctual and delivered the goods to my apartment as agreed .
I was very happy
12 August 2023
Unprompted review
Reply from RTC Transport A/S
Hi Lila
Thanks for your feedback.
Have a great day
Best regards
Simone
There is 1 box missing in the delivery
There is 1 box missing in the delivery; for the item Gammelgab only box 2/2 was delivered, box 1/2 is missing
17 August 2023
Unprompted review
Reply from RTC Transport A/S
HI Alan
We are sorry to hear, that there was a box missing. You have to contact Jysk about that.
Have a great weekend
Best regards
Simone
Good service
3 August 2023
Unprompted review
Reply from RTC Transport A/S
Hej
Tusinde tak for dine stjerner.
Du ønskes en god dag
De bedste hilsner
Simone
Delivery to the curb, not front door
We have ordered several pieces of furniture with delivery to the front door ("Bemærk, at varerne leveres ved hoveddør i gadeplan"), but the driver left it at the curb and refused to carry them to the door. If that was clearly specified as delivery to the curb, I would have ordered carrying into the room.
Also driver called 2-3 minutes before arrival, not 1/2 - 1 hour in advance as specified in the message from RTC.
26 July 2023
Unprompted review
Reply from RTC Transport A/S
Hi Liya
We are sorry about your delevery and the driver hasn't called you 30-60 minutes before delivery, as he should. Our driver deliver to the first obstacle on the way. The driver must have judged that it was not possible to deliver at your door.
Have a nice day
Best regards Mette
Yay RTC
Yay RTC! You guys went above and beyond in delivering my new display cabinet!
25 July 2023
Unprompted review
Reply from RTC Transport A/S
Hi
Thank you for the feedback.
Have a nice day
Best regards Mette
Good service
23 July 2023
Unprompted review
Reply from RTC Transport A/S
Hej Narayan
Mange tak for dine stjerner.
Ha´en rigtig dejlig dag.
De bedste hilsner Mette
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