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Rubber Monkey Reviews 

444
•
TrustScore 5 out of 5

4.8

Electronics store
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Review summary

Created with AI, based on recent reviews

Evaluating 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide range of products and the excellent service from knowledgeable and helpful staff. People frequently highlight the fast and reliable delivery, often receiving orders quickly and well-packaged. The overall ordering process is described as seamless and stress-free, with many appreciating efficient communication and prompt processing. However, some customers noted occasional delays in delivery or order processing, with a few instances of lacking communication. People experienced extended waiting times for their items, and sometimes had to proactively inquire about the status of their shipments due to a lack of updates.

What people talk about most

Product

Clients share positive opinions on product, frequently highlighting the excellent variety and range of items... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast shipping and prompt... See more

Order

Reviewers mention positive feedback about order, with many customers appreciating the quick processing and... See more

Service

People report positive experiences with service, often describing it as great, top-notch, and excellent, with... See more

Staff

Consumers find staff to be exceptionally helpful and friendly, with many praising their excellent support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Rubber Monkey on numerous occasions. Have always found them relaible, they have kept me informed if there are delays in getting products and provided realistic time lines. Service desk has... See more

Rated 5 out of 5 stars

I ordered on the day when the New Zealand Wellington team of Rubber Monkey was down due to bad weather. They connected me to their Sydney team, who were very patient and extremely helpful in my ra... See more

Rated 5 out of 5 stars

I’ve had several questions recently about purchasing new band gear, and Devon Brassfield has been nothing short of exceptional. He’s quick to respond, incredibly informative, and clearly knowledgeab... See more

Rated 5 out of 5 stars

It's just so good to have this range of products available and know it'll arrive in a timely manner. Needed some lav mic mounting gear for a weekend shoot and was able to order the week before and get... See more

Company details

  1. Electronics store
  2. Battery shop
  3. Camera shop
  4. Electronic spare parts
  5. Hi-fi shop
  6. Home audio shop

Written by the company

We Stock Over 500 Brands & Only Their Highest Quality Stock. Rubber Monkey Specialises In Cameras & Equipment, Security, Lighting, Computers & Cables.

Contact info

4.8

Excellent

TrustScore 5 out of 5

444 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(444)

137 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Too easy

Too easy, ordered, paid, in my mail box in two days. Had what I wanted, in stock and a good price. Awesome! :)

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Very fast delivery.

Very fast delivery..
The only negative thing was that it had to be signed for with the courier. I could not go online to give them permission to deliver without signature. We thought we wouldn't be at home when it was scheduled to be delivered because we were picking someone up at the airport. As it happened, they were delayed and caught a later flight so we were at home on the delivery day so it didn't matter in the end.

25 August 2025
Unprompted review
Rated 5 out of 5 stars

Reliable service

I have used Rubber Monkey on numerous occasions. Have always found them relaible, they have kept me informed if there are delays in getting products and provided realistic time lines. Service desk has always been prompt and helpful when I have a had a query. I feel confident in using them.

29 August 2025
Unprompted review

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