Rugvista Reviews 

4,612
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Great catalogue, easy to find what you truly need, informative description I really enjoy the carpet - fast delivery, everything is according to the description

Company replied

Rated 4 out of 5 stars

The rug is lovely, but it smells of mold (!!!), suggesting it may have been stored in a damp warehouse. It's been two weeks, and the smell is still, but minimal. It arrived square-folded, so it was in... See more

Company replied

Rated 5 out of 5 stars

Ordered a very large rug 3x4 m. It came all curled up in a small bag, and I was afraid it would not fold out nicely, but it quickly did and the rug is beautiful. They use Fedex, and that company on... See more

Rated 5 out of 5 stars

We've bought three rugs now and are very happy with all of them. Great quality, beautiful designs, a huge variety of rugs to choose from and a very quick delivery (especially taking into consideration... See more

Company details

  1. Rug Shop
  2. also in
  3. Oriental Rug Shop

Written by the company

Rugvista — Pomagamy ludziom stworzyć dom, który pokochają. Rugvista została założona w 2005 roku z jasną misją i celem: pomagamy ludziom stworzyć dom, który pokochają, sprawiając, że znalezienie idealnego dywanu jest proste i przyjemne dla naszych klientów. Od samego początku koncentrowaliśmy się na oferowaniu dywanów wysokiej jakości w uczciwych cenach, jednocześnie zapewniając płynne, wygodne i bezpieczne doświadczenie zakupowe dla każdego klienta, zarówno nowego, jak i stałego. Dziś jesteśmy dumni, że jesteśmy jednym z wiodących sprzedawców dywanów online w Europie, obsługując klientów w wielu krajach i oferując szeroką i różnorodną kolekcję odpowiednią zarówno do domu, jak i biura, dopasowaną do indywidualnych potrzeb i preferencji naszych klientów. Nasza kolekcja obejmuje ponad 30 000 dywanów, od tradycyjnych, ręcznie tkanych dywanów orientalnych po nowoczesne wzory tkane maszynowo; każdy dywan jest starannie wybrany, aby zapewnić jakość, trwałość i ponadczasowy design, dzięki czemu nasi klienci mogą kupować z pewnością przy każdym zamówieniu i być w pełni zadowoleni ze swojego wyboru. Wierzymy, że zakup dywanu powinien być tak samo przyjemny, jak życie z nim, dlatego oferujemy jasne informacje o produkcie, szczegółowe zdjęcia oraz intuicyjny i łatwy w obsłudze sklep internetowy. Niezawodna dostawa w całej Europie, elastyczne zasady zwrotów oraz przyjazna i szybka obsługa klienta sprawiają, że doświadczenie zakupowe jest łatwe, bezpieczne i bezstresowe dla każdego klienta. Nasza siedziba znajduje się w Malmö w Szwecji, a działamy w całej Europie; łączymy przy tym wartości skandynawskiego wzornictwa z międzynarodowym rzemiosłem i nowoczesnymi rozwiązaniami e-commerce. Nasz zespół codziennie pracuje nad ulepszaniem naszych usług, poszerzaniem asortymentu i inspirowaniem klientów w ich wyborach wnętrzarskich. Jesteśmy zobowiązani do budowania długotrwałych relacji z klientami, oferując produkty wysokiej jakości, doskonałą obsługę oraz przejrzyste, wiarygodne i stale przyjemne doświadczenie zakupowe. W Rugvista pomagamy naszym klientom tworzyć przestrzenie, które są osobiste, przytulne i piękne — jeden dywan naraz.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5k reviews

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4.5

All reviews

(4,612)

363 reviews in the last 12 months

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Rated 5 out of 5 stars

Top Job !

Really chuffed with the quality of my rug and how quickly it arrived. I was a bit apprehensive about ordering from the Internet and not getting to see the rug up close first.....but I couldn’t find anything in the shops that I liked as much as the rug I saw on the Rugvista site so I went for it.
The colours and the pattern were exactly as shown on the site so I am really pleased. Excellent quality & speedy delivery, top job👍🏼

29 January 2020
Unprompted review
Rated 2 out of 5 stars

Wrong treatment

I have ordered expensive carpet.
I received it not rolled but folded.
This destroyed partially carpet structure.
Additionally it was tied with plastic stripes without securing the carpet structure from sharp stripes which also caused some damages.
Courier service chosen by sender was the cheapest one without flexibility to deliver goods to me in required by me time.
I have to collect the carpet at courier station which opening hours were short and i had to ask free time at my company to leave earlier to collect it. So it aas wrong treatment of goods and customer by supplier.

12 December 2019
Unprompted review
Rugvista logo

Reply from Rugvista

Thank you for the feedback.
Unfortunately due to restrictions from the couriers, we have to fold some carpets, as opposed to roll them. If we used other couriers that offers evening delivery, prices would be very different. And in most cases the courier services work perfectly well.
If you aren't happy with your carpet we always offer a 30 day money back guarantee. Just contact our customer service.
Kind regards,

Rated 5 out of 5 stars

Carpet

Very on time! I was waiting for a shipping to Poland just 4 days. great quality. carpet, is beautiful and unique. Exactly like on the picture.

9 November 2019
Rated 3 out of 5 stars

Huge choice

Huge choice. Quick transaction process. Delivery took about one week.
The only thing is the quality of the carpet. There are several visible hard knots in a different color in my Persian carpet, what was not expected There was no information about it anywhere.
Maybe it is something common by Persian carpets. I am not a specialist in carpets.

18 September 2019
Unprompted review
Rated 5 out of 5 stars

I have 6 carpets from Rug Vista

I have 6 carpets from Rug Vista, some expensive, some machine made but all very good quality and I am happy with them. Also the service is very good and it is easy to return.

1 March 2019
Unprompted review
Rated 5 out of 5 stars

The wolle rug fulfills my…

The wolle rug fulfills my expectations.It is very good quality . I needed not too thick, so it can be cleaned by i-robot. The dark blue color fits excellent to wood parquet.

23 April 2018
Unprompted review

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