Great service and help from the Rydal team but in particular Holly who sorted out our new phone contracts and then also Dipali who assisted us thereafter to set it all up. Clear and efficient support... See more
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Rydal is my company's IT service provider, as such I have been having regular communications with Stefan for the greater part of this year. He is quick to respond, always happy, and eager to help even... See more
With the help of Holly Wilkinson, she helped us as we were miss-lead by a third party. As we chose to stay with Rydal they had provided us with a good broadband and handset solution and updated us wit... See more
DO NOT OBTAIN YOUR TELECOMMS FROM THIS COMPANY. We were originally locked into a five year contract for landlines, mobile, broadband and replacement phones. As soon as the term expired we terminated a... See more
Company details
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4.3
Excellent
47 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Great service
Had help today from Ben, super customer service and he really went above and beyond to try and help fix my issue. Couldn't have asked for more. Thank you.
22 September 2023
Unprompted review
We have recently switched over our…
We have recently switched over our mobile phone lines from EE to Vodafone with Rydal Communications and the service we experienced with our case handler Dipali was exceptional! She kept in regular contact both on the phone and via email with any updates on the installation and to check/see if all was in order from our end and we received the same high level service from start to finish. Great work and thank you very much
10 August 2023
Unprompted review
Fantastic service
Fantastic service! Spoke to the helpdesk on Tuesday 8th and had a new SIM card by the morning of Wednesday 9th!!
9 August 2023
Unprompted review
Training session with Holly was…
Training session with Holly was fantastic, she was very knowledgeable about the Communicator application and Curo. All our needs were covered and explained in a clear and understandable way.
16 June 2023
Unprompted review
DO NOT OBTAIN YOUR TELECOMMS FROM THIS…
DO NOT OBTAIN YOUR TELECOMMS FROM THIS COMPANY. We were originally locked into a five year contract for landlines, mobile, broadband and replacement phones. As soon as the term expired we terminated all bar our broadband, due to zero customer service, which we requested on a monthly basis as we would shortly be relocating. As soon as we moved we notified them only to be informed we had to pay 90 day closure costs. Not only do they give poor if any service, they expect you to pay overly long cancellation fees despite Offcom guidelines
24 May 2023
Unprompted review
VERY POOR SERVICE
VERY POOR SERVICE , After having confirmation that no termination fees applied but it later turned out that the girl who sent the email had made a mistake. we were billed a massive fee.
Very un trustworthy and the rreason we transfered to another company was due to the poor service we were receiving anyway .
7 December 2022
Unprompted review
DO NOT OBTAIN YOUR TELECOMMS FROM THIS…
DO NOT OBTAIN YOUR TELECOMMS FROM THIS COMPANY. We were originally locked into a five year contract for landlines, mobile, broadband and replacement phones. As soon as the term expired we terminated all bar our broadband, due to zero customer service, which we requested on a monthly basis as we would shortly be relocating. As soon as we moved we notified them only to be informed we had to pay 90 day closure costs. Not only do they give poor if any service, they expect you to pay overly long cancellation fees despite Offcom guidelines
14 April 2022
Unprompted review
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