Ryman Stationery Reviews 

good service, staff are really helpful

This company has a communication system that doesn’t work so if you have a query or complaint you can’t get anywhere…buyer beware

Popped into the Plymouth store to see if I could get some individual Epsom inks. Although they didn't have what I wanted, the assistant checked online and found where I could get them. Very helpful. I ordered the inks via the Ryman online store as he suggested and got exactly what I wanted.

Today -11/05/26 @17:35, CLAIRE, the clerk at Ryman Stationary/Shandwick Place, gave us EXCEPTIONAL service.
We are foreign travelers who needed help navigating the online form to send a package via DHL (not as easy as it sounds) and Claire patiently helped us complete the process WHILE multi-tasking 5 other customers. She never lost her cool. We watched her work as an interpreter for two elderly people at the same time as helping us. Claire deserves extra special recognition for her attitude, work ethic and complete competence.

Gulam Worlds End Rymans is a wonderful asset to Rymans. Very welcoming helpful and it makes my day when he on duty.
He has a wonderful personality and is a pleasure to deal with.

Ordered shredding sacks for confidential waste. The instructions made it sound like it was easy to get a convenient collection date but sadly this wasn’t true. We did arrange one eventually but it wasn’t easy. Also their click and collect service is weirdly slow. It’s quicker to have an order delivered to your home than to one of their stores which seems the wrong way round- why offer it then?!

Your salesman possibly the manager was extremely helpful
It was in your Richmond store
His name was Paris Parvaiz
He solved the problem with my shredder
Many thanks
Michael

Ryman's had the right products at the right price and delivered them promptly. One of them was damaged in the post. Rymans was easily contacted and supplied a replacement the next day.
I can highly recommend their service.
Peter Allen

Ordering our storage items was easy and straightforward. However delivery was more problematic. We were given a delivery date that did not suit us so we changed it for a day we would be at home. Sadly that either wasn't seen or accepted by the courier and they tried to deliver it anyway but we were out! Using the card they left to rearrange another delivery date didn't work as there was no reference number given. Eventually we were able to track our order online and rearranged another day. When the 2 parcels arrived they were damaged but the courier left before we could open them. When we did unpack them there was damage to several wheels and also 2 drawers. When l phoned Ryman the person l spoke to was helpful but the reception was very poor so having a conversation was quite difficult. Eventually she understood my problem, apologised and agreed to send me replacements for the broken items at no charge. I was given a date for their arrival a week later. Amazingly these replacements arrived the very next day which was brilliant! Amusingly it was the same courier who was amazed l had ordered 2 identical parcels the next day. When l informed him they were replacements as the first lot were broken he was quite shamefaced and left quickly. So thank you Rymans for being so efficient at replacing my order. It is a pity that the couriers aren't quite as organised at delivering on the right days or treating the parcels with enough care so as to avoid damage in transit.

Great range of stationery at reasonable prices. Very helpful staff.

Excellent, easy to order and I paid for next day delivery and it arrived on time. Thank you.

Rymans is a reliable supplier of stationary and accessories at a reasonable price. Customer service is second to none and saves time while shopping because the assistant is able to direct me directly to the item(s) I want. The Rymans Reward is a worthwhile additional service.

The staff helping with my order went above and beyond to make it right and deliver a good product.

I found Amanda from your Kingston store really helpful and friendly, she helped me with my printing and it was a pleasure to meet a really nice shop assistant ,well done Ryman for a great member of staff.

If you're looking for slow service, rude staff, and incompetent customer service, this is the perfect place (Ryman at Arndale). Second-hand embarrassment from how painful and cringeworthy it was navigating the staff's dismissive attitude today (3 May 2026), which hasn't been initiated by myself at all. Just a PSA for others :) x

I would like say a huge thank you to the staff at the Birmingham City Centre store. Especially Tom. My daughter, running in the Birmingham Half Marathon/The Great Run the next day, did not have her name on her running number like it was meant to. The female assistant was very helpful giving product details, waiting times and prices to rectify the situation. Tom - an absolute asset to your team then did the honours. Tom who was rushed off of his feet with a growing queue at 4pm on a Saturday afternoon, made a name badge to exactly match the colour, font and size of the number badge. It wasn't the easiest of tasks and at no point did he waver. Always polite and professional. Thank you so so much. You have made one runner a very happy young lady.

Item arrived quickly than originally stated and I have a very happy little girl

Easy to find what I was looking for and purchase it. I am glad you have put a limit on the sensory fidgets I wouldn’t have been able to get my one for disabled son otherwise. My order arrived even earlier than expected and we’ll packaged very happy would shop here again.

I needed some printer ink urgently.I ordered it and it was delivered so quickly.I was kept updated at every stage.
I am always happy with the service offered by Ryman.