Samuel Staniforth Ltd Reviews 

363
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 100 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the exceptional quality, beautiful wooden handles, brilliant performance, and lasting durability of these handmade kitchen knives. Buyers consistently appreciate the helpful customer service, fast delivery times, and straightforward websites that make ordering a truly pleasant process. However, some people mentioned occasional delivery delays with couriers, a short wait for custom items, or preferred better sharpening on the delivered product. A few reviewers also experienced minor product imperfections, lower ratings on specific items like bread knives, or minor issues with accessories such as the leather sheath.

What people talk about most

Product

Clients share positive opinions on product quality, craftsmanship, and design. Consumers consistently praise... See more

Quality

Customers consistently report great satisfaction with the overall quality of the products, praising the... See more

Delivery service

People report positive experiences with delivery_service, noting that items frequently arrive sooner than... See more

Service

Reviewers mention positive feedback about service, highlighting efficient delivery times and great product... See more

Order

Reviewers highlight positive aspects of order, noting that the whole process from start to delivery is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Truly wonderful! A price worth paying for exclusive, premium products to use and behold! I'm not buying anything else again other than Sheffield steel and from Samuel Staniforth; I feel righteous in... See more

Rated 5 out of 5 stars

I promptly received my made-to-order set of knives—including filleting, slicing, tourné, tomato, soft cheese knives, and a sharpener—and found the pricing fair and well worth it. I've been using them... See more

Rated 5 out of 5 stars

Excellent service and delivery time from Samuel Staniforth but DPD let the show down somewhat with a delay and a very inflexible system for age verification. I had bank statements, debit card, recent... See more

Rated 5 out of 5 stars

I bought a full set of knives more than ten years ago. With the exception of the small serrated knife, which has been worked so hard that it has become a paring knife and was replaced, and the sharpen... See more


Company details

  1. #3 of 4 best companies in Knife Manufacturing

Written by the company

Samuel Staniforth LTD is a renowned business with a long history of knife making, based in Sheffield, England. Having been Founded in 1864, the company’s longevity is a true testament to not only the quality of its products but also the quality of its customer care. Known as the “steel city” and the birthplace of stainless steel, Sheffield has been a world leader in knife making for centuries. Samuel Staniforth ltd looks to continue this legacy.


Contact info

4.9

Excellent

TrustScore 5 out of 5

363 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(363)

95 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic customer service from start to finish.

Communication was excellent from the start. I received an email telling me the estimated delivery time and when I asked if I'd receive it in time for Christmas I received an email to reassure me I would.
The knife is lovely and the olive handle is beautiful; my mum is going to love it.
This is the second knife I've bought from Samuel Stainforth and it won't be the last. Their craftsmanship is fantastic.

5 December 2025
Rated 5 out of 5 stars

Easy to order

Easy to order, website well set out, great communication re despatch and delivery. Great product, well package and fast dispatch

25 November 2025
Rated 5 out of 5 stars

Excellent Value

Good to see this brand is still available.

First Sheffield knife bought In the 80s and was one of my best!!

Efficient service.

Interested to know if you can provide knives with handles alternative to moulded plastic such as riveted wood etc.

Thank-you

4 November 2025
Rated 5 out of 5 stars

Excellent efficient service

This went very smoothly - although was slightly taken by surprised just how quick it was going to be dispatched (same afternoon) so had to arrange an alternative delivery as I wasn't going to be home - but all handled very well

29 October 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look