Sabre Solutions Ltd Reviews 

69
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Sabre Solutions has been a real find for us. IT companies are 'ten-a-penny' but when Martin says he'll fix something he does, taking over my screen and 'mending' it right there in front of me. It's al... See more

Rated 5 out of 5 stars

Amazing service, friendly staff and my pc has never worked better. Used sabre 3 times now for different issues and they are perfect every time.

Rated 5 out of 5 stars

Can’t recommend enough! I spoke with Martin and Josh, really helpful, really patient and really professional. The work required was done promptly and fair prices! Thanks again for l all your help guys... See more

Rated 4 out of 5 stars

Dropped my PC off Saturday morning & collected it Monday, with an update inbetween. super efficient service. PC had been working for one week since collection, so obviously root cause of the fault di... See more

Company details

  1. Computer repair service

Written by the company

Here at Sabre Solutions we offer a fast and friendly computer repair service. In most cases we can repair software problems within 24 hours and hardware problems within 48 hours. It is important to us that we get you back up and running as soon as possible, so that you can enjoy a virtually seamless experience. We pride ourselves in giving a fast, efficient and professional service.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

69 reviews

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No recent history of asking for reviews

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4.4

All reviews

(69)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really helpful

Really helpful, friendly service. In the middle of Uni work they made my laptop crisis they came to my rescue. Thank you

30 November 2019
Unprompted review
Rated 5 out of 5 stars

Quick and easy to deal with

Quick and easy to deal with. Rebecca was very helpful and gave a speedy service on both occasions I’ve used Sabre. Good value for money. Would highly recommend.

17 November 2019
Unprompted review
Rated 5 out of 5 stars

Had a very positive experience with…

Had a very positive experience with Sabre Solutions, they were very friendly and helpful and even helped when I had to change my order after a couple of days of it being placed. A really good company that I would use again for sure.

17 November 2019
Unprompted review
Rated 5 out of 5 stars

Contacted Sabre Solutions as my PC…

Contacted Sabre Solutions as my PC would not start and from the very first contact i knew i was in good hands. They tried all avenues to retrieve my data , replaced my hard drive and gave it a through check up and clean . They also collected and delivered it as i don't drive (i don't know if this is a service they offer but it was most helpful). I know where to go should i require anything computer related in future .Thank You .

1 November 2019
Unprompted review
Rated 5 out of 5 stars

Very good and prompt service and was…

Very good and prompt service and was offered further support from Martin afterwards,if I needed it.Matt who upgraded my laptop was also a very nice,polite person and as a pensioner,I very much appreciated his patience.Would recommend Sabre Solutions to anyone needing help with their computer

27 October 2019
Unprompted review
Rated 5 out of 5 stars

great service!

I contacted Sabre Solutions as I simply needed my computer cleaning up and anti-virus installed as I have just set my business up. I'm not too savvy with computers anymore so needed someone to do this for me. Matthew came to me to help- he was very friendly and so helpful. He was able to answer all my questions in layman's terms so I could understand easily and I wasn't left feeling silly! My computer now works so much quicker and I'm thrilled with the service. Matthew was also able to advise on ways to back up my computer. Should I require any help in the future, I will definitely be back.

8 October 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic, friendly service!

I encountered an issue with my laptop which caused it to completely crash and unable to restart as my hard drive was unrecognisable.

I took my laptop to Rebecca at Sabre Solutions and she very quickly took a look at my laptop and immediately I knew what my situation was. Their knowledge on computer repairs is outstanding and I knew immediately I had gone to a trustworthy business.

After taking a look at my laptop we soon discovered that my hard drive had been damaged beyond repair but without Sabre’s help I probably would’ve been wasting my time elsewhere before ever realising this.

Instead of just telling me what I needed to know and sending me on my way, Rebecca then went out of her way to give me tips moving forward on how to properly look after my laptop and help prevent hard drive damage, and then followed that up with recommendations on new laptops to purchase which would suit my needs for my business.

Furthermore, I’ve since received follow up messages purely just asking how everything is and if I need any more assistance with anything else.

Customer service 10/10, I highly recommend to everyone!

2 October 2019
Unprompted review
Rated 5 out of 5 stars

We went out of our way - WORTH THE LONG TRIP !

We went out of our way, driving 1 hour from Tunbridge Wells to Ashford to have our Acer Aspire laptop fixed. This driving effort was clearly worth it: this is the best laptop repair service anywhere within such a distance from Tunbridge Wells (locally we had only met disappointment). Martin and Rebecca instilled plenty of confidence. Rebecca fixed our rather dated Acer laptop within less than hours (which we spent to have dinner). It now runs like clockwork, with a newly installed cooling fan.
We will undertake the long drive anytime again, just to receive such good service and treatment enjoyed of the skilled hands of Rebecca, daughter of Martin, the owner.

25 September 2019
Unprompted review
Sabre Solutions Ltd logo

Reply from Sabre Solutions Ltd

We pride ourselve in giving the best possible service and our customers always come first. Thank you for making the trip to us and we look forward to helping you agian in the future.

Rated 5 out of 5 stars

Excellent efficient service would…

Excellent efficient service would highly recommend, Rebecca dealt with my laptop screen replacement very professional and polite

23 September 2019
Unprompted review
Sabre Solutions Ltd logo

Reply from Sabre Solutions Ltd

Thanks Matt.
We aim to give our customers the best possible experience and the least amount of stress.

Rated 5 out of 5 stars

Laptop issue.

Rang for advice on a Laptop issue.
Talked me through the options of what could possibly be causing the issue, without even taking a penny! And it solved my issue.
That is what I call a perfect service!
If the need ever arises again, Martin and his team at Sabre Solutions will be the 1st people I call! Highly recommended! 5*

9 September 2019
Unprompted review
Sabre Solutions Ltd logo

Reply from Sabre Solutions Ltd

Thanks Simon.
Its not always about the money, more the customers experience.

Rated 5 out of 5 stars

Great customer service

I had cause to use Sabre Solutions via phone calls on behalf of my son who has learning issues. Professional, helpful and polite. Matt even accompanied my son to the bus stop to make sure he got home okay. Thanks.

4 September 2019
Unprompted review
Sabre Solutions Ltd logo

Reply from Sabre Solutions Ltd

Thanks Pamela.
Mat has only started with us a couple of months ago, but has made a great addition to the team.

Rated 5 out of 5 stars

Martin surprised me!!

Martin surprised me!!! He had the massive problem sorted within 30 Minutes!!! Give him a Raise!!!

29 August 2019
Unprompted review
Sabre Solutions Ltd logo

Reply from Sabre Solutions Ltd

Thanks Terry.
In most cases we can diagnose issues within 1 hour, which helps us keep the cost to a minimum.

Rated 5 out of 5 stars

Highly recommended!

From the moment I phoned Sabre Solutions I felt confident that I was going to receive good service and I wasn’t disappointed. Martin and Rebecca have exceptional customer service, going above and beyond to help. Expert in their knowledge and with the friendly service you would expect from a family business. Highly recommended.

20 August 2019
Unprompted review
Sabre Solutions Ltd logo

Reply from Sabre Solutions Ltd

Thanks Sarah.
We have been in business 21 years and pride ourselves in the knowledge that we have gained over that time.

Rated 5 out of 5 stars

Problem sorted in no time at all with…

Problem sorted in no time at all with minimal cost, Friendly, professional service, thoroughly recommend.

12 August 2019
Unprompted review
Sabre Solutions Ltd logo

Reply from Sabre Solutions Ltd

Thanks Chris.
Customers are not made of money, so we do everthing in our power to give them the most cost effective repair that we can.

Rated 5 out of 5 stars

Very professional and an excellent…

Very professional and an excellent service, keep informed & reliable.

Would recommended

23 July 2019
Unprompted review
Sabre Solutions Ltd logo

Reply from Sabre Solutions Ltd

Thanks Julie.
In life comunication is everything and there is nothing worse that companys keeping there customers in the dark.

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