While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Marketplace of individual sellers/creators of handmade or vintage items, art, and supplies.
As a seller I am unable to control my shop as etsy have locked me out despite giving them all security as requested. They continually send out an automated response and never answer a question. There is no tel. contact either
My shop is still live and customers are still trying to purchase items but I can't see any of this and my credibility is dropping right down ..ETSY give your sellers a decent customer service.
My experiences with Sacred Symbol Studios (via Etsy) have been nothing short of amazing! Each purchase has proven that true uber customer service does exist!
Sacred Symbol Studios provides a thoughtful selection of Yoga & Meditation Jewelry, as well as Symbolic Statuettes. Each piece is accompanied by a detailed description of both the item and its purpose.
The items I have purchased from this shop have all been high in quality, very reasonably priced and all arrived very quickly. The shop owner Grace has always messaged me regarding shipping status.
She even sent my little girl a birthday gift! You read that right...all I did was mention that one of my purchases was for my daughter turning 9, and Grace took it upon herself to surprise me with a thoughtful gift for her. Now that's what I call above-and-beyond customer service! Not to mention the hand-written notes that accompany each purchase...a thoughtful touch, very rare these days.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
