SafariBookings Reviews 

224
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 192 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly supportive staff and efficient local operators who respond promptly to inquiries, handle custom requests with high professionalism, and provide detailed travel planning assistance. Travelers note that the platform makes it remarkably easy to browse various providers, compare options, and seamlessly organize dream itineraries. Some reviewers were not happy with occasional communication gaps, operator quote limits, or specific tour itinerary shortcomings. Consumers mentioned experiencing delayed replies on certain occasions, restricted operator choices for quotes, and less than ideal wildlife viewing times during guided safari drives.

What people talk about most

Service

Users describe positive interactions with service, highlighting professional communication and prompt... See more

Staff

Consumers find staff to be positive, highlighting efficient, friendly, and informative agents who are always... See more

Response time

People report positive experiences with response time, highlighting prompt and efficient communication across... See more

Customer service

Reviewers highlight positive aspects of customer service, praising efficient, friendly, and informative... See more

Website

Reviewers express high satisfaction with the website, describing it as professional, intuitive, and very easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There's a really wide range of safaris offered to choose from with plenty of information about them, but it was easy to narrow it down to what you're looking for and ask for quotes. We got very quick... See more

Rated 5 out of 5 stars

Fantastic interface with very clear advertisements from local tour providers. It gives the User day to day tour itineraries so I could compare easily between tour providers. Transparents on costs and... See more

Rated 5 out of 5 stars

Colin with Wayfairer was amazing. We have a very packed itinerary spanning across 4 countries. He ensured he listened to all our requests and made sure each one was accounted for. He also was patient... See more

Rated 5 out of 5 stars

I’m still to go on my safari, but I can’t rate the booking staff highly enough. They actually listened to my questions and requests. If you have tried booking with other operators like I tried,you wil... See more


Company details

  1. Tour operator
  2. Tour Agent
  3. Travel agent

Information provided by various external sources

Compare African safari holidays offered by 1,859 specialized safari operators. Find your perfect tour within minutes. Best price guaranteed!


Contact info

4.8

Excellent

TrustScore 5 out of 5

224 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(224)

200 reviews in the last 12 months

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Rated 5 out of 5 stars

I’m still to go on my safari

I’m still to go on my safari, but I can’t rate the booking staff highly enough. They actually listened to my questions and requests. If you have tried booking with other operators like I tried,you will get chat bots and random answers. I made many demands and changes with Safari Soles,each was acknowledged professionally and then a considered response given. ( Thank you Hawa). I can’t wait for my safari and if the guide is like the booking staff it’s going to be great.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Amazing African Journey

Amazing African Journey!
We have just returned from a month long trip which Kerry Ririe from Pembury Tours organized for our family of 3. Kerry has already sent us on remarkable vacations to South Africa, Botswana, and even Zimbabwe. This time Kerry arranged another trip of a lifetime with a Self Drive through Namibia, several stops if South Africa and concluding at the beaches in Mozambique. Kerry's careful attention to detail and meticulous planning resulted in a fabulous custom itinerary. The many flights, the luxury lodges, the numerous transfers, and even the activities, including safaris, were flawless. Kerry has always been extremely patient with all requests and questions which she continuously answered very quickly. In fact, Kerry was even available throughout our trip. Very minor glitches were immediately and easily resolved by Kerry. Kerry's
advice and recommendations and attentions to details was appreciated. Finally Kerry also included The Travel Portal and even a paper copy of our itinerary - both very helpful. Of course I recommend Kerry and Pembury Tours. Thank you Kerry and already looking forward to our next trip planned by you.
Michael

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Professional and polite

The booking process and company communication has been fantastic. They always answer any questions I have quickly and always provide lots of information. I hope my experience so far is a very good reflection on my forthcoming safari! A huge thank you to all involved so far.

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Arzoni Africa Safaris were amazing!

Couldn't recommend them enough.. The communication was next level and they accommodated all our requests and changes. They offered suggestions when I wasn't sure. Frank was our driver and he was knowledgeable and kept us safe. He was funny and helped us understand and speak the language.
Totally unforgettable holiday.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Very quick to respond

Very quick to respond, helpful suggestions, happy with the price. Confirmed the booking with all hotels booked, except one on a waitlist, which I was aware of. Our trip is not until next year but very happy with the service so far.

27 July 2026
Unprompted review

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