SafariBookings Reviews 

224
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 192 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly supportive staff and efficient local operators who respond promptly to inquiries, handle custom requests with high professionalism, and provide detailed travel planning assistance. Travelers note that the platform makes it remarkably easy to browse various providers, compare options, and seamlessly organize dream itineraries. Some reviewers were not happy with occasional communication gaps, operator quote limits, or specific tour itinerary shortcomings. Consumers mentioned experiencing delayed replies on certain occasions, restricted operator choices for quotes, and less than ideal wildlife viewing times during guided safari drives.

What people talk about most

Service

Users describe positive interactions with service, highlighting professional communication and prompt... See more

Staff

Consumers find staff to be positive, highlighting efficient, friendly, and informative agents who are always... See more

Response time

People report positive experiences with response time, highlighting prompt and efficient communication across... See more

Customer service

Reviewers highlight positive aspects of customer service, praising efficient, friendly, and informative... See more

Website

Reviewers express high satisfaction with the website, describing it as professional, intuitive, and very easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There's a really wide range of safaris offered to choose from with plenty of information about them, but it was easy to narrow it down to what you're looking for and ask for quotes. We got very quick... See more

Rated 5 out of 5 stars

Fantastic interface with very clear advertisements from local tour providers. It gives the User day to day tour itineraries so I could compare easily between tour providers. Transparents on costs and... See more

Rated 5 out of 5 stars

Colin with Wayfairer was amazing. We have a very packed itinerary spanning across 4 countries. He ensured he listened to all our requests and made sure each one was accounted for. He also was patient... See more

Rated 5 out of 5 stars

I’m still to go on my safari, but I can’t rate the booking staff highly enough. They actually listened to my questions and requests. If you have tried booking with other operators like I tried,you wil... See more


Company details

  1. Tour operator
  2. Tour Agent
  3. Travel agent

Information provided by various external sources

Compare African safari holidays offered by 1,859 specialized safari operators. Find your perfect tour within minutes. Best price guaranteed!


Contact info

4.8

Excellent

TrustScore 5 out of 5

224 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(224)

200 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We received prompt replies from all 3…

We received prompt replies from all 3 companies to which we had made enquiries. There was one company that was a stand out for us- personalised our tour and great communication. I encourage you to do as recommended- be open to different options and contact more than one company

1 April 2026
Unprompted review
Rated 4 out of 5 stars

The Agent was prompt in providing all…

The Agent was prompt in providing all the details. Also added more attraction as compared to the tour that we asked for. Looking forward to meet them in person and explore Madagascar. Hope it will be a pleasant experience.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Convenient Platform

I have had a wonderful experience with safaribooking.com Their platform is easy to use and has quality leads. Marketing through safaribookings has been an added advantage to our company brand and our official website.
They have a reliable customer service team who respond quickly in case you have an issue
I would highyly recommend safaribookings to any tour operator.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

From Local Startup to Competitive Safari Operator

We joined this platform in 2020, and since then our journey as Topy tours as grown tremendously. Safari booking enabled us to reach millions of travelers around the world.

Through this platform, we are able to showcase our Safari experiences, connect with guests, and build trust through genuine reviews. Over the years, this collaboration has not only supported us in growing our business but has also motivated us to improve the quality of the services we provide.

We appreciate the support and opportunities that this platform (Safari booking) has provided, and we look forward to continuing this successful partnership for many years to come.

4 May 2026
Rated 5 out of 5 stars

A Trusted and Reliable Partner for Growing Our Safari Business

SafariBookings has been an invaluable partner for many tour companies across Africa, including ours. Through their dedication, professionalism, and consistently supportive team, we have been able to reach more clients and grow our safari business significantly. Their platform is reliable, effective, and easy to work with, making it our most trusted channel for connecting with travelers.
Excellent service, outstanding customer care, and a truly dependable platform.

4 May 2026
Rated 5 out of 5 stars

Trusted platform for Africa safaris

Safari booking is our lead-generating platform for our clients. The platform is simple and transparent. There are many safaris on the platform, and clients can filter their requests by budget, comfort level, and transport type.

The support team is responsive and always willing to help!

Highly recommended!

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I had an excellent experience with SafariBookings.com! I booked a gorilla trekking adventure for our upcoming trip to Uganda, and ran into an issue with one of the tour operators found through their platform. When I reached out for help, Amber responded immediately. She was incredibly professional, got the right people involved, and kept me updated throughout the whole process. Thanks to her quick action and dedication, my issue is being resolved to my satisfaction. I highly recommend SafariBookings.com for anyone looking for responsive support, if needed, and fantastic service!

2 March 2026
Unprompted review

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