The intake of my claim was easy and prompt. She took all the information and told me the timeframe for the agent to contact me. The agent contacted me within her predicted timeframe. The agent, Mr.... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
SageSure is one of the largest managing general underwriters focused on catastrophe-exposed markets in the US. Recognized by Insurance Insider US Honors as the 2023 Property Catastrophe Underwriting Team of the Year, SageSure manages more than $1.8 billion of inforce premium and protects more than 600,000 policyholders in 14 states. Since its founding in 2009, SageSure has a track record of delivering reliable insurance products, exceptional customer experiences, and strong underwriting results, despite market shifts and hurricanes, wildfires, or hail. SageSure provides more than 50 competitively priced home, flood, and commercial insurance products on behalf of its highly rated carrier partners. With more than 700 employees across the US, SageSure’s passionate team is committed to bringing innovative solutions where they’re needed most.
101 Hudson Street, 07302, Jersey City, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I loved working with Sage Sure! They responded quickly and I was satisfied with the way the issues with my home were addressed. The whole process was headache free!

Reply from SageSure
Our experience was excellent. The process was smooth and efficient, and the team was incredibly knowledgeable about everything we needed. We had water damage, and our agent, Jose, was outstanding,he guided us every step of the way. I would absolutely recommend this insurance company to my friends and family.

Reply from SageSure
Both the inside and in the field adjusters were excellent to work with. Both were very responsive, timely and courteous

Reply from SageSure
Excellent customer service and great communication throughout the entire process. Excellent experience in difficult times.

Reply from SageSure
I felt that the adjuster was a great partner during the claim process including timely approvals and payments issuance

Reply from SageSure
Our townhouse was struck by lightening on July 10th. We notified SageSure on July 11, 2025 of our damages and sent invoices to them totally over $10, 400. We have a $1,000 deductible. On July 23rd we received a check for $9,400. In less than 2 weeks we received this check for damages. We are completely satisfied with this fast turnaround and little hassle on our part.
On July 26th, we discovered a TV in an upstairs bedroom had also been hit by lightening and was no longer in working order. On July28th we notified SageSure of this. We replaced the TV for $397 and were informed on July 30th that we would receive a check for new TV for $397.
We are extremely pleased with the quick response SageSure gave us with no hassle from them. We would highly recommend them for house insuance coverage.

Reply from SageSure
Our adjustor did a great job explaining the process in terms that I could understand. He made it was easy as possible to go through each step.

Reply from SageSure
Great service. Prompt. Professional. Could not have asked for a better outcome and the way it was handles. Transparent. Courteous. Well done.

Reply from SageSure
Jazmyn and the rest of the SageSure team were a pleasure to work with. She especially was helpful, responsive, informative, and fair.

Reply from SageSure
Erica Lewis was knowledgeable, professional and responsive. She made the whole process easy for us.

Reply from SageSure
My experience was efficient and thorough!! The communication process with my adjuster was easy and seamless. My needs were met through and through!!

Reply from SageSure
My experience was great thanks to my adjuster Andrea Silva! She made the claims process quick and easy. I greatly appreciate her and highly recommend Sage Sure!

Reply from SageSure
After I filed the claim, an adjuster was assigned. Soon the adjuster called and assigned a appraisal to came by to inspect the property. Two days later an appraiser came by, inspected. Wasn't long the adjuster called and informed and explained to me what I was going to expect in the claim and the payment was issued. That was fast and efficient. Great company recommended to anyone looking for a home insurance .

Reply from SageSure

Reply from SageSure
had a great experience with Mrs. Sandra Smith on her service .... will good communication on my claim ..

Reply from SageSure
Excellent customer service from the beginning to the end. I reported my loss March 7, 2025, and my claim was resolved April 16, 2025. My claims adjuster responded quickly to any questions I had about the process. My roof was replaced and solar panels have been reattached. My neighbors and I reported our claims on the same day. They are still having issues State Farm. Sage Sure will always be my first choice for Insurance.

Reply from SageSure
I started a chat today with a rep to find out the status of a refund check.
I left feedback regarding the bad experience on that chat.
However in less than 30 mins I was beyond impressed to receive a phone call regarding the feedback I left.
Debra wanted to address my issue and was very pleasant to hear what I had to say and also resolve the issue with the refund check.
I often leave feedback good or bad but I had never received a phone call after leaving feedback to address the situation. I was very impressed. I wish all companies did this. It demonstrates how much the company cares and it's willingness to work on issues like this to make a difference. That is very much appreciated.
Thank you Debra for going above and beyond. You provided excellent customer service. A+++++
Thank you Sagesure!!!

Reply from SageSure
My homeowners insurance has been increasing every year but this year it went from $14,000 a year to 33,800! And they just did autopay for $7000 the first month then $3000 for the next 9 months! How is this legal???
I would not reccomend this company.

Reply from SageSure
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.