Sakaré Reviews 

500
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, most reviewers were somewhat happy with their experience overall. Customers consistently praise the staff for being very professional, friendly, and helpful, often highlighting their knowledge of the products and their ability to make the experience enjoyable. Many people are impressed with the quality and performance of the products, particularly mentioning the effectiveness of items like hand creams, nail kits, body scrubs, and eye creams. Reviewers also appreciate the smooth user experience, finding the demonstrations engaging and the products feeling great on their skin. However, some customers express dissatisfaction with the high prices of the products, feeling that similar effects can be achieved for less money. Some customers reported feeling pressured into making purchases and experiencing persistent sales tactics, with some also mentioning issues with product suitability or receiving products different from what was demonstrated.

What people talk about most

Product

Users describe ambiguous interactions with product, with many reviewers praising the effectiveness and... See more

Staff

Consumers generally report positive interactions with staff, highlighting their attentiveness, knowledge, and... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the immediate... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers describing their interactions as... See more

Price

Clients share negative opinions on price, with many finding products to be very expensive and not worth the... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I have put a 3 as he is a very good sales man. So I was walking in Le Marais in Paris. I thought why not. He was nice and driven. What I did not appreciate was that he made out that I had a scar in my... See more

Company replied

Rated 5 out of 5 stars

I was walking down towards covent garden station when this sweet Lady Isadora gifted me a hand cream to try. She was so nice and polite I ended up having a great conversation about skin care with her.... See more

Company replied

Rated 5 out of 5 stars

I had a wonderful experience at Sakaré thanks to Inma. She was friendly, professional, and incredibly attentive from the moment I walked in. Inma took the time to listen to my needs, explained the pr... See more

Company replied

Rated 5 out of 5 stars

Came across the brand while visiting London last week. Was stopped by Michael and was shown a bunch of products. All the products felt fantastic on the skin and ended up purchasing a Body Scrub, a d... See more

Company replied


Company details

  1. Cosmetics shop

Information provided by various external sources

The voyage to beautiful and radiant skin is one of magic and enchantment. At Sakaré, the only limit to possessing alluring skin is your imagination. We source the most powerful and dazzling ingredients that only nature can offer in your journey to luminous skin. We invest considerable research and resources in creating scientifically perfected infusions that recharge your skin with revitalizing nourishment and offer an exclusive skincare experience that can only be described as exquisite indulgence. A captivating and spellbinding beauty experience that will envelop you in delight and gratification.


Contact info

3.6

Average

TrustScore 3.5 out of 5

500 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 89% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(500)

90 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Was approached on the street near…

Was approached on the street near Covent Garden by a lovely young man I didn't catch his name , I purchased the Nail kit ,my nails look and feel lovely ,I will definitely purchase more items on my next visit to London.

3 July 2026
Unprompted review
Rated 1 out of 5 stars

Intimidating sales pitch & Poor QualitynProducts

I was accosted on a number of occasions by salespersons on Bond Street in London - they offer “ free gift “ … a random sachet of some cream ??
I made the absolute mistake of venturing into the shop !!
Here , I was subjected to a high pressured Sales pitch by very charmless, arrogant and somewhat sexist young male assistant.
The products I was to harangued into buying were useless and very expensive
AVOID at all costs , this place is an absolute scam

22 March 2026
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Marie,

Thank you for taking the time to review your experience at Sakaré.

I would initially like to offer my sincerest apologies for this poor customer service you mention you received. It is unacceptable if a consultant speaks to one of our customers in any way but friendly and professional.

Please can you contact us directly on info@sakare.com so we can investigate this further for you.

Thank you.

Best wishes,
The Sakaré Team

Rated 5 out of 5 stars

I left with amazing soft hands

I spoke with a lovely sales girl called Rula in their New Bond Street store. She demonstrated their Cleansing Salt Scrub which was amazing as my hands felt so soft afterwards. She was attentive and knowledgable. A genuine credit to the brand and because of this, I feel they have now gained a new customer.

22 April 2026
Unprompted review
Sakaré logo

Reply from Sakaré

Hi Dan,

Thank you for the great review.

We are happy to hear that you had a great experience with the service Rula provided and our products as well.

We hope to see you again soon!

In the meantime, you can stay up to date with us on Instagram @sakarecosmetics or shop online at sakare.com.

Best wishes,
The Sakaré Team

Rated 5 out of 5 stars

Patric at New Bond Street was a breathe…

Patric at New Bond Street was a breathe of fresh air. No pressure selling, friendly and easy on the eye.

10 April 2026
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Gavin,

We love getting another 5 star review!

We are glad to hear that Patric was professional and helped make some great purchases.

We hope you continue to enjoy using our products and we look forward to seeing you again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,
The Sakaré Team

Rated 5 out of 5 stars

Rula was very helpful when it came to…

Rula was very helpful when it came to picking out what products would help my body smoothen out I will definitely be coming back I highly recommend

8 April 2026
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Rula,

Thank you for sharing such a lovely review.

We’re delighted to hear that Rula made such a wonderful impression during your visit in our Bond St store.

We hope you continue to enjoy using our products and look forward to seeing you again soon.

In the meantime, you can stay up to date with us on Instagram @sakarecosmetics or shop online at sakare.com.

Best wishes,
The Sakaré Team

Rated 5 out of 5 stars

Rula was super helpful

Rula was super helpful! It’s the first time I’ve come across this brand and I am excited to try my new products!

29 March 2026
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Frieda,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,
The Sakaré Team

Rated 5 out of 5 stars

The customer service was really good

The customer service was really good. The person taking care of us was really friendly and made the experience enjoyable. The products were really surprising and showed their effectiveness immediately.

20 March 2026
Unprompted review
Sakaré logo

Reply from Sakaré

Hi Roger,

5 stars!!

Thanks for the great review, are glad to hear you are happy with your products and overall experience.

We hope you continue to enjoy using our products and look forward to seeing you again soon.

In the meantime, you can stay up to date with us on Instagram @sakarecosmetics or shop online at sakare.com.

Best wishes,
The Sakaré Team

Rated 5 out of 5 stars

Fantastic experience with Hamsa

Fantastic experience with Hamsa. He gave us an excellence demo on using the various skincare products.

19 March 2026
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Georgina,

Thank you for the fantastic review!

We’re so pleased to hear you had a great experience with Hamza, he’ll be delighted to know his demonstration made such an impression.

We hope you continue to enjoy the products!

In the meantime, you can stay up to date with us on Instagram @sakarecosmetics or shop online at sakare.com.

Best wishes,
The Sakaré Team

Rated 5 out of 5 stars

Great customer service

I was very impressed by the knowledge of the person who served me, named Hamza. He was very professional and I was amazed by the performance of the products that I got to try. - I liked the nail kit that made my nails shine without any polish, which I didn't know was possible! I also wasnt expecting to see that this smooth cream for your face would exfoliate so gently and yet so well that I could see the dead skin come off when I tested it on my wrist, leaving my skin visibly brighter. I chose to buy two nail kits this time because of how useful it will be to me, and the person I am gifting it to, to have nice nails without having to get them done as we both work with our hands . Overall a great experience. Thank you.

19 March 2026
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Chloe,

Thank you for sharing such a wonderful review!

We’re so glad to hear you had such a great experience with Hamza, he really does know his stuff, and we’ll be sure to pass along your kind words. It’s great to hear how impressed you were with the products too, especially the nail kit and exfoliating cream!

We hope you and the gift recipient enjoys using our products and look forward to seeing you again soon.

In the meantime, you can stay up to date with us on Instagram @sakarecosmetics or shop online at sakare.com.

Best wishes,
The Sakaré Team

Rated 1 out of 5 stars

I was approached on the street in…

I was approached on the street in London by a lovely chatty salesman and pressured into going inside the shop. Even though I told him I was in a hurry. Once in, he kept talking at me nonstop, until I almost gave in and bought a nail kit just to get out of there. When I insisted that I wanted to think about it and maybe come back later, he turned aggressive, telling me to go on, get out … I was physically pushed by my shoulders out of the store. I laughed at the audacity, but relieved to get out. Stay well away from this place and their high-pressure, intimidating tactics. I must add,
All of these responses to poor reviews from their customer relations team apologising… 😂 shut up!!! … you train your staff to act like this. Who are you trying to kid?
If your products were that good, you’d never have to behave in this way.

20 March 2025
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Ali,

Thank you for taking the time to review your experience at Sakaré.

I would initially like to offer my sincerest apologies for this poor customer service you mention you received. It is unacceptable if a consultant speaks to one of our customers in any way but friendly and professional.

Please can you contact us directly on info@sakare.com so we can investigate this further for you.

Thank you.

Best wishes,
The Sakaré Team

Rated 5 out of 5 stars

Hamza was great and really friendly!!

Hamza was great and really friendly!!! We tried some nail products and scrubs and were immediately amazed!!! Just bought the exfoliating scrub and cream and cant wait to try out!!

18 March 2026
Unprompted review
Sakaré logo

Reply from Sakaré

Hi Ioanna,

Thanks for the lovely 5* review.

We are happy to hear that you had a great experience with the service Hamza provided and our products as well.

We hope you continue to enjoy using our products and hope to see you again soon!

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,
The Sakaré Team

Rated 5 out of 5 stars

was taken into the store to be shown…

was taken into the store to be shown the products and to test, they seem like really great products and great customer service from hamza

18 March 2026
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Kasey,

Thank for the great review!

Hamza really knows his stuff, it's no surprise he was friendly and professional.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,
The Sakaré Team

Rated 5 out of 5 stars

Hamza is very supportive and good nature

Hamza is very supportive and good nature

15 March 2026
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Adesh,

Thank you for a wonderful review, we are delighted to hear that Hamza was friendly and showcased our brilliant products.

We hope you continue to enjoy our products and we look forward to seeing you in one of our stores again.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,
The Sakaré Team

Rated 5 out of 5 stars

The BEST Sakare store

Amazing customer service, would definitely recommend. Mazeda deserves a raise!!!

14 March 2026
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Loyan,

Thanks for the great review!

We are thrilled to hear that you enjoyed your experience with Mazeda at our Neal St store.

We hope you continue to enjoy using our products and we look forward to seeing you again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,
The Sakaré Team

Rated 5 out of 5 stars

Hamza was really nice

Hamza was really nice, gave me a free hand treatment and very good at recommending! 10/10!!!

13 March 2026
Unprompted review
Sakaré logo

Reply from Sakaré

Hi,

Thank you for the great review.

We are happy to hear that you had a great experience with the service Hamza provided and our products as well.

We hope to see you again soon!

In the meantime, you can stay up to date with us on Instagram @sakarecosmetics or shop online at sakare.com.

Best wishes,
The Sakaré Team

Rated 5 out of 5 stars

Great customer service from Hamza!

Great customer service from Hamza!

12 March 2026
Unprompted review
Sakaré logo

Reply from Sakaré

Hi Salome,

Thank you for the great review.

We hope to see you again soon!

In the meantime, you can stay up to date with us on Instagram @sakarecosmetics or shop online at sakare.com.

Best wishes,
The Sakaré Team

Rated 5 out of 5 stars

Was amazing very happy with my products…

Was amazing very happy with my products very sweet experience

12 March 2026
Unprompted review
Sakaré logo

Reply from Sakaré

Hi Grace,

Wooo, 5 stars!

Thanks for the great review, are glad to hear you are happy with your products and overall experience.

We hope you continue to enjoy using our products and look forward to seeing you again soon.

In the meantime, you can stay up to date with us on Instagram @sakarecosmetics or shop online at sakare.com.

Best wishes,
The Sakaré Team

Rated 5 out of 5 stars

This is the best shop i ever visit the…

This is the best shop i ever visit the girl jasmin omgg she’s so good i love her energy and the products are so good the peeling gel is excellent and the main part everything is natural i recommend everyone to buy there

9 March 2026
Unprompted review
Sakaré logo

Reply from Sakaré

Dear Jashan,

Thank you for such wonderful feedback from Sakaré.

We appreciate you taking the time to review your experience, we hope you continue to enjoy your products and we look forward to welcoming you into one of our stores again soon.

You can keep up-to-date with us on our Instagram page @sakarecosmetics or shop online at sakare.com

Best wishes,
The Sakaré Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look