Sales & Orders Reviews 

55
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TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Ordered a rotating compost bin in April. After numerous attempts to contact the vendor (all of which failed), gave up and bought from a UK-based seller. Believe that this company is designed to underm... See more

Rated 5 out of 5 stars

I've been working with Sales & Orders for the better part of a year now and couldn't be more pleased. My account rep, Brian Fratello is a counter-part from a 3rd party company every marketer wants on... See more

Company replied

Rated 5 out of 5 stars

We've been working with Sales & Orders for approximately 4 years and they manage the shopping campaigns for our BigCommerce store. Their app directly integrates with our store and product catalog whic... See more

Rated 1 out of 5 stars

We used Sales and Orders to run google ads campaigns for two websites. Big big mistake. They are a very unprofessional company. Even after you cancel the service, they will keep charging your card. In... See more

Company details

  1. Online marketing agency
  2. also in
  3. Advertising agency
  4. Affiliate marketing service
  5. Internet marketing service
  6. Marketing agency

Information provided by various external sources

Recognized by the likes of Google, Microsoft, BigCommerce, and more, Sales & Orders is the #1 leading platform and team for helping e-commerce merchants grow and succeed online. By bridging the gap between technological innovation and human expertise, we've been able to help over 15,000 store owners from around the globe exceed their goals in their digital marketing and advertising efforts


Contact info

2.1

Poor

TrustScore 2 out of 5

55 reviews

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2.1

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(55)

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Rated 5 out of 5 stars

Fantastic vendor of Google feeds!

Scott at Sales & Orders listened to what we at Flagship Technologies needed help with (our Google feed shipping prices) and came through with a great suggestion that fixed our issue! Highly recommend - Scott is very knowledgeable and answered our question same day as asked, in fact he answered within minutes. An example of the kind of company you want to deal with. Thank you!

30 December 2020
Unprompted review
Rated 5 out of 5 stars

We have been selling on Google…

We have been selling on Google Shopping for a couple years and thought what we had going was just something we had to deal with. We looked around and found a lot of great reviews about Sales and Orders. We figured it couldn't be any worse than the sub 1.5x returns on spend we were already getting.

After the first call with Keith we knew right away we had been throwing money away and this is what we needed. We have been with them for almost 7 months now and we continue to get over 10X+ revenue vs. ad spend. Keith has been awesome to work with and tries to find the best fit for the ad spend. He's not pushy and wont let you just throw money at something to try and make it work. He will go over all the pros and cons with you and will test it for a couple weeks to see what works and what doesn't work. He absolutely has our best interest in mind when we go over things and look at the numbers. Our revenue in the almost 7 months of working with Keith is more than what we received for all of 2018 and 2019 combined.

Cant even express how happy we are with Sales & Orders and the work that Keith has put in to help us grow. Thank you again.

4 December 2020
Unprompted review
Rated 5 out of 5 stars

The chat experience was very helpful

The chat experience was very helpful. Scott was able to guide me through some of the set up features that I wasn't understanding. He was also able to guide me through the steps of setting up the account that I didn't realize I needed to do. Thank you, and I know I will have more questions in the future!

1 December 2020
Unprompted review
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Reply from Sales & Orders

Hey Feral Majesty!

Thank you so much for the great review of our support - Scott already got a round of "virtual high fives" for this one.

Never hesitate to reach out whenever you need help (or even if you just want to chat with Scott again)!

Rated 5 out of 5 stars

It just WORKS, which seems rare these days.

It just works. Wouldn't it be nice if everything JUST WORKED? These days it's impossible to get some software support to actually fix something, their job is to say "Sorry, I wish I could help, I hope you figure it out." Well, whenever I go to Scott with some functionality I want to figure out, he just fixes it for me, and it takes only a few minutes of my time. Would recommend.

5 November 2020
Unprompted review
Sales & Orders logo

Reply from Sales & Orders

Hey Tyler!

Isn't Scott the best? We think so too! Thanks again so much for the awesome write up.

All our very best!

Rated 5 out of 5 stars

With so many mom & pop agencies out there, S&O is a cut above the rest.

I've been working with Sales & Orders for the better part of a year now and couldn't be more pleased. My account rep, Brian Fratello is a counter-part from a 3rd party company every marketer wants on their side. His knowledge, unbiased advice, and patience really make you feel like you're the only account he has. He stakes his reputation on your success and believes in what he sells.

21 October 2020
Unprompted review
Sales & Orders logo

Reply from Sales & Orders

Hey James,

Brian got a [virtual] round of applause for this one. It made our day, and we know it made his too!

Rated 5 out of 5 stars

Great Company

I've been with Sales & Orders for a couple years and I wasn't sure about the value of our investment until I a was assigned our current account manager, Nicki. She has made massive strides in getting the best bang for our buck, is super personable and overall great to work with. She makes this stuff look easy and has increased our sales just in the few short months she's been assigned to us.

17 September 2020
Unprompted review
Sales & Orders logo

Reply from Sales & Orders

Hey Brandy!

Thank you for the glowing review - we shared this with the whole team and everyone "loved the love" you shared.

Nicki is one of our best and brightest and this hit home for all of us!

Rated 5 out of 5 stars

Sales and Orders was a game changer for…

Sales and Orders was a game changer for my site. Business went up about 40% and continues to grow.

4 June 2020
Unprompted review
Sales & Orders logo

Reply from Sales & Orders

Hey Steve,

Thanks so much for your awesome review - and thank you again for being one of our published success stories!

Rated 5 out of 5 stars

Sales and Orders is Effective, Efficient, and Friendly. Highly recommended.

Sales and Orders have helped my business grow over 200% in 6 months. The fast, consistent, and effective support they give my business has been invaluable. They have allowed me to focus on other aspects of my business and keep my mind set on the big picture. I highly recommend Sales and Orders for your Shopping Ad campaigns.

- Norman, President, iSaveTractors

3 June 2020
Unprompted review
Sales & Orders logo

Reply from Sales & Orders

WOW! Thanks Norman!

We're so happy to hear about your amazing experience with us - much appreciated for your kind words!

Rated 5 out of 5 stars

Would recommend

Personalized service, good results.

3 June 2020
Unprompted review
Sales & Orders logo

Reply from Sales & Orders

Hey Victoria,

Thank you very much for your kind words - best of health to you!

Rated 5 out of 5 stars

I have been very happy with the service…

I have been very happy with the service for S&O. my accountant manager is always on top of our account and our sales with their app have gonna up since we moved from our last managed service company.

2 June 2020
Unprompted review
Sales & Orders logo

Reply from Sales & Orders

Hey Claude! Thanks for the kind words - we are excited to keep helping you grow your business!

Rated 5 out of 5 stars

Great firm

Great firm, the people at Sales and Orders are extremely experienced and will help boost your sales.

2 June 2020
Unprompted review
Sales & Orders logo

Reply from Sales & Orders

Thanks for the awesome review LeatherUp - we'll keep that growth coming!

Rated 5 out of 5 stars

Outstanding service!!

I was struggling a bit with my Google Shopping Campaign so I reached out to S&O for help. The process was very easy considering I am using Big Commerce to run my store, the S&O app is so easy to use to manage the product feed. S&O took over and helped bring my ad spend down and my revenue up, so happy I went with them.

1 June 2020
Unprompted review
Sales & Orders logo

Reply from Sales & Orders

Thanks KB! We're so happy you've had such a fantastic experience with us!

Rated 5 out of 5 stars

Game Changer!

Working with Sales & Orders has been a gamechanger. They have helped us drive more efficient and effective spend with our marketing funds. Not only is the S&O technology industry-leading, but the personal touch has been fantastic. Our Senior E-Commerce Account Specialist Arthur is reliable, accountable, and pro-active in managing our business. The balance between great tech and great people is the one-two punch!

1 June 2020
Unprompted review
Sales & Orders logo

Reply from Sales & Orders

Hey Dean!

Thank you so much - it has been such a pleasure to have been able to support you and your business throughout our partnership.

All our very best!

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