Liars, liars ,liars! I ordered a sofa bed from sofabeauty since 11/22 I still have not received it. However, someone said I received it and show where it was signed. Obviously, that was not my signat... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
*Important Read* We ordered via Salon Direct Group, owned by Salon Furniture LTD (same as Friseureinrichtung-de and Salon Beauty Furniture UK) - We did not receive goods within 3 months and the b... See more
Company replied
DO NOT BUY!!! I’ve ordered electric beauty bed in November 2021 and not received. Emails and phone calls not been replied Phone rings with no answer! Live chat advisor said it will be de... See more
Same story; ordered massage bed, no delivery. Date promised then missed. No further response to emails and phone is never answered. The payment was taken by Salon Furniture Ltd whose only officer is M... See more
Company details
Written by the company
beauty equipment - barber furniture
Contact info
Dolphin House 54 Coventry Road, B10 0RX, Birmingham, United Kingdom
- 01217980308
- info@salonbeautyfurniture-uk.com
- www.salonbeautyfurniture-uk.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Liars
Liars, liars ,liars!
I ordered a sofa bed from sofabeauty since 11/22 I still have not received it. However, someone said I received it and show where it was signed. Obviously, that was not my signature. That $98, they will regret taking it. I have written so many emails to them and they would answer but now no contact at all. Bunch of thieves! Taki g people's money. You will regret this!
I ordered a sofa bed Sept of last year
I ordered a sofa bed Sept of last year, the first shipment failed customs at port of LA. Then it was supposedly reshipped.. Supposedly it was delivered to my post office April 6.. Then supposedly they said it was delivered to my address 2 days ago but of course it wasn't.. They don't answer my emails anymore because I'm demanding a refund.. They should be locked up for what they do to innocent hard working people
DO NOT PURCHASE FROM THIS COMPANY
DO NOT PURCHASE FROM THIS COMPANY. IT IS A SCAM! read the below reviews.my experience was exactly the same. Now going to file a scam case through the bank and report this company to the police along with this thread of scam evidence
0 but that’s not possible so I give 1
0 but that’s not possible so I give 1 - no but seriously do NOT order from this website I ordered a bed in October 2021 kept promising me delivery then wouldn’t arrive this went on and on until mid January 2022 when I had to order a bed from a more trusted source I was loosing so much business income tried to email and phone the company countless times they ended up not responding to me I was extremely angry threatened them with solicitors no response so unprofessional clearly scammers just hope this doesn’t happen to many others!
Don't buy anything from this company!!!
I wish I had seen these reviews before I ordered. This company is a scam, they should be closed down!! I ordered a beauty bed/couch and not received it. I claimed PayPal for a refund. Avoid this fake company!!!
Awful! scam!
Why are these people not being investigated or even better locked up. I have been waiting for my order since October 2021 and been told it’s on its way then a refund was being processed. Nothing ever arrives. Luckily I went to my bank this morning and the money has been refunded. Absolutely diabolical. These awful people need to be stopped.
DO NOT BUY FROM THIS COMPANY
DO NOT BUY FROM THIS COMPANY! THEY ARE SCAMMERS!! BIG TIME!! WOULDNT EVEN RATE THIS 1 STAR BUT IVE HAD NO CHOICE. STAY AND KEEP AWAY FROM THIS AWFUL COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Martina Al-Younis - Hang your head in shame
I have been waiting for 9 weeks for my order. The company would respond within minutes when trying to secure the sale. They have not answered any emails for weeks and their phone line remains disconnected.
Martina Al-Younis is the registered director of the company. Deranged individual who needs to answer for her fraudulent behaviour.
Listen People
Listen People, I am still gobsmacked that people are still parting with their cash to this bunch of scammers, to answer some of your questions as to how to recover your cash back, here's how: report the complaint to your bank and they will recover the money from them on your behalf, takes on average four weeks, but it will be returned as it is "FRAUD"
Do not buy from this company AWFUL
Do not buy from this company AWFUL! Order hasn't arrived, ignoring calls and emails. Avoid at all costs! They need investigating!!!
BIGGEST CON ARTISTS full of lies man…
BIGGEST CON ARTISTS full of lies man called ABDUL I don’t know how he sleeps at night all that money he’s conned from innocent people lies after lies karma will get him!
These people need arresting their fake business luring people in spending their hard earned money avoid at all costs it’s the biggest SCAM you will not get your order I’ve been waiting since October 2021 when I asked for my money back they’ve been ignoring my emails and calls! I believe salonlines.co is another scam company avoid
AWFUL
DO NOT BUY FROM THIS COMPANY!!
I made an order in September 2021 for a electric beauty bed. After weeks of being patient, I still have not received the product I had ordered. Any time I contacted them, all i was told was that I should expect my order in the next coming weeks. My order still never arrived. The company is now ignoring my emails and the phone line is impossible to get through to. I made a claim to my bank and thankfully have managed to get my money back. I definitely will be avoiding this company in the future! Absolute SCAM!
UNREAL!
UNREAL!! Ordered a bed on January 1 and have not heard anything since. I followed up with 2 emails asking about shipping times and received no response. Don't even bother trying to call the number on the website as it's not even active. Now having to get £516 back through the bank...
Believe all of the 1 star reviews on here and STAY AWAY from this thieving company!
This company needs to be tracked…
This company needs to be tracked somehow , I am so angry and even wanted to drive the other night to the Address listed online , this fake website was set up I’m sure before Christmas knowing full well , salons are trying to get back on their feet ,
Currently on the phone to fraud department trying to see if I can get my Money back 😡
I’m absolutely appalled at this company…
I’m absolutely appalled at this company I’ve ordered from them and heard nothing back. Is there anyway I can get my money back.
Avoid this company
Avoid this company!
Do not buy!!!
Bought a chair from here before Christmas - received absolutely no communication, chased this up after Xmas no reply… tried to phone the telephone numbers provided, a dead line! Prior to ordering from this company we checked their Facebook which still existed to make sure they were legit! Now all social media has been deleted, can’t get in touch. Spoke to the bank who refunded the money!!! So if you have been scammed by these people!! contact your bank/put in a dispute
DO NOT BUY FROM THIS LIARS
Okay… I dont know from where to start! I see I am not the only one who been scammed from these people ! So I wished I read all the reviews before spending my money :( back in September last year I bought my furniture for the new hairdressing salon I opened. I ordered 1 backwash, 1 chair and 1 trolley! They texted me back very quickly and communication was good back then, then before I had my purchased furniture they called me to say the backwash i want its not in stock and I can have another one, okay I said because I needed it asap. After a week or two i received my backwash and my chair but not the trolley!
And then the nightmare for me started!!!
The chair was full with scratches! Not new at all!!!! I send them an email with the pictures and everything, they said to me to send it back and pay 100£ for delivery and I will have refund ! Anyway i had a feeling and I kept it with all the scratches ! Oh my… but my trolley that costs nearly 200£ never arrived !!! First they were keep lying that is coming soon blah blah and then stopped answering any of my emails! Ofcourse no answer over the phone as well !!! Last time they answered my email was begging on january saying their accountant will be back on work on 10th of January and then i will have my money back! Liars !!! Bloody liars !!! I never got my money back neither my trolley !!! I am going this week to try and take my money back if I can! And I will report this scammers everywhere I can! They need to be shut down forever and took to court for fraud on so many costumers !!! I wish I can meet them face to face and spit on their faces !
Scam
Please do not buy from this company and do not believe the 5 start reviews. They have already been removed once! I have reported this company directly to Trust Pilot and have had to claim 4K back from my bank after the goods I ordered back in November never arrived!
No one will answer the phones anymore or reply to emails. Avoid at all costs!
DO NOT BUY FROM THIS COMPANY
EDIT: I have just reported them to Trading Standards. I recommend everyone else do the same if possible. I think it will help them look into it and shut them down sooner.
DO NOT BUY FROM THIS COMPANY. I ordered a bed on December 18th. It hasn’t arrived. I have chased via email. Received only one response from them stating I should expect to wait for between 3-5 weeks for delivery. I explained that this wasn’t the case when I ordered it. I have since emailed and called. The phone number now appears to be switched off. This is a complete scam. Really disappointed as I am starting new and have just thrown £130 down the drain. I will report them in the hope everyone else does and they can be stopped from ripping off other innocent people.
I DONT EVEN WANT TO GIVE ONE STAR!
I DONT EVEN WANT TO GIVE ONE STAR!! DO NOT ORDER FROM THESE SCSMMERS! I WONT CALL THEM A COMPANY AS THEY CLEARLY AREN’T! THEY HAVE TAKEN £400 OF MY HARD EARNED MONEY AND LIKE ALL THE OTHER REVIEWS ARE NOW NOT RESPONDING TO ANY OFNMY CALLS OR EMAILS AND I PLACED AND PAID FOR ITEM IN NOVEMBER 2022! DO NOT BUY ANYTHING FROM THEM IT IS A TOTAL SCAM AND BU THE LOOKS OF IT THEY ARE MAKING HUNDREDS FROM US ALL!! I JUST HOPE I CAN RETRIEVE THE MONEY FROM MY BANK AND IM GOING TO CONTACT TRADING STANDARDS!! THEY NEED TO BE CAUGHT AND STOPPED!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








