Salty Lemon  Reviews 66

TrustScore 5 out of 5

4.9

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Company details

  1. Adventure Sports
  2. Water sports equipment rental service

Written by the company

Salty Lemon bietet Wassersportlern die Möglichkeit, ohne Anfangsinvestition und bei voller Flexibilität Sportequipment innerhalb eines monatlichen Abos zu mieten und dabei auf nichts verzichten zu müssen. So kann das Equipment jederzeit an veränderte Bedürfnisse angepasst, erweitert und modernisiert werden. Darüber hinaus ist das Equipment komplett versichert, hierdurch tragen Kunden im Schadensfall kein finanzielles Risiko. Zusätzlich sorgt Salty Lemon dafür, dass die Einsatzbereitschaft bei Beschädigungen des Equipments schnellstmöglich wiederhergestellt wird.


Contact info

4.9

Excellent

TrustScore 5 out of 5

66 reviews

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Rated 5 out of 5 stars

The best kite rental.

I decided to continue renting kites from Salty Lemon. Since my previous contract ended i used this as a opportunity tu try different kites. Every thing went extremely smooth.

15 February 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant idea with brilliant people

Brilliant idea with brilliant people! Amazing service and special thanks to Timo. Timo listend to all my questions and helped me find the best solution that works for me and the kite gear arrive in a really good time and its condition is new! Awesome dealing with salty lemon! 1000000% recommended!!!

16 August 2023
Unprompted review
Rated 5 out of 5 stars

The experience with processes flawless.

The experience with processes flawless.
Equipment arrived earlier than expected, also brand new.
Dom is the star, had question regards kite, he gone out to tests it in order to have right answer, this allowed me to understand exactly what I will receive from equipment that I want.
Thank you!

5 July 2023
Unprompted review
Rated 5 out of 5 stars

A win-win deal with exceptional customer's service

I discovered Salty Lemon based on a friend's recommendation and now I fully recommend their services too. Besides the benefits of renting high-quality kite equipment and receiving expert guidance, Salty Lemon excels in customer service. They are flexible, transparent, and strive to provide you with the best deal. It's so nice to feel valued as a customer and know that they have your interests at heart.

1 June 2023
Unprompted review
Salty Lemon  logo

Reply from Salty Lemon

Hey Luciana:)

Thanks for the awesome review from the whole Crew!!

Rated 5 out of 5 stars

Perfect experience!

Salty Lemon as a whole is a beautiful and trustworthy concept for kite lovers not (yet) being able to buy their own gear or for the ones who just love an extra touch of service with this sport. Daniel & Dominic both offer wonderful service and you notice that they love what they’re doing and their intentions are genuine.
Shipping & returning is easy as they arrange everything….
The material and brands are top notch as well. I really recommend Salty Lemon to anyone who’s thinking to lease their gear and want best quality. Couldn’t have any better experience!

12 June 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Friendly, easy going, respond very fast to messages. During the phone call Timo really took the time to discuss everything and find the best fit with my equipment.

15 May 2023
Unprompted review
Salty Lemon  logo

Reply from Salty Lemon

Hey Mikael,
thats so much. Its also been a pleasure for Timo. We wish you a great time on the water! :-)

Rated 5 out of 5 stars

I can't recommend Salty Lemon enough

I can't recommend Salty Lemon enough! Timo really went the extra mile to get my kite gear to me and the whole process has been a breeze.

12 April 2023
Unprompted review
Salty Lemon  logo

Reply from Salty Lemon

Hey Tobi,
Thanks so much. Highly appreciated :-)
Was also great to get to know you in Cape Town!

Hopefully see u soon on the water
Your Salty Lemon Crew

Rated 5 out of 5 stars

Salty Lemon is a game changer for…

Salty Lemon is a game changer for people like me. If you want to have the latest equipment and/or change often your quiver, the flexibility they provide it is well worth the price. The equipment I received was in perfect state. Plus, they are great people and I had the best and most attentive customer service with Timo.

10 January 2023
Unprompted review
Salty Lemon  logo

Reply from Salty Lemon

Always a pleasure to talk to you Marco! Anytime again :-)

Rated 5 out of 5 stars

More than just long term rental

More than just long term rental. I booked in a very short notice while being in South Africa. They tried everything to make it work and even organized a harness and travel bag for, which would normally not but be included. They showed me some good kite spots and the shared some kite tips in case they were at the same spot.

All in all best value for money !

23 January 2023
Unprompted review
Salty Lemon  logo

Reply from Salty Lemon

Hey Lasse,
thanks a bunch for your rating! Highly appreciated =)
And great that you have visited us in our Hamburg office. Always welcome!

Rated 5 out of 5 stars

Top offer for top kite equipment

Great Offer from Salty. Kites + Board was brand new, easy communication, the guys have been super flexible. Equipment was available right on time (which was not so much time in advance after my order) and I picked it up easily in their Hamburg Office. Gave me competent advice about gear and spots as they are "real kiters" ;-)
It is definitely the best offer for kite rental if you intend to kite for longer than a week. And as said before: The stuff is brand new or nearly to.
Thnx guys I had a great time

1 August 2022
Unprompted review
Rated 5 out of 5 stars

Best Kite service in the market

Excellent service! I am located in Canary island, outside EU mainland. The equipment got here in 3 Days. Everything was brand new and boxed. I higly recomend Salty Lemon. The team is very responsive and available to solve any problem.

5 September 2022
Unprompted review
Rated 5 out of 5 stars

This is how business should be done!!

I was going to buy my own kitesurfing equipment until I came across Salty Lemon. Daniel is amazing! We scheduled a call and he advised me on what size kite to get based on my weight and the wind strength where I live and set me up with the best deal. Salty Lemon really creates a personal connection with their customers this way and I'm impressed with their service. I live in the Netherlands and it took one day to get my package from Salty Lemon. I can't wait to take my new gear to the beach! Thank you.

23 July 2022
Unprompted review
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