Samirara Reviews 

59
TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Zahra Jamali are SCAMMERS! AVOID! Sent two sizes too small shoes, cheap inferior copies, they offered 4% refund, I returned them to their logistics place in Leicester again at my expense later to be t... See more

Rated 1 out of 5 stars

A scam. Chinese company also trading as Summer Online. They send out incorrectly sized items and then make exchanges impossible when they inevitably don't fit. I Have sent many emails for them in a... See more

Rated 1 out of 5 stars

Ordered Orthopaedic shoes which when they arrived were very poor quality, the soles were flat black plastic, so no grip for wet weather, there was no shape in the sole so no arch support, certainly no... See more

Rated 1 out of 5 stars

Ordered boots which I cancelled within 3 hours the advert boosts you can cancel within 12 hours , emails ignored. Boots just left on my doorstep no return note address. I reported to facebook as it is... See more

1.4

Bad

TrustScore 1.5 out of 5

59 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.4

All reviews

(59)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered boots which I cancelled within…

Ordered boots which I cancelled within 3 hours the advert boosts you can cancel within 12 hours , emails ignored. Boots just left on my doorstep no return note address. I reported to facebook as it is definitely false advertising they just deleted the thread ! Surely something can be done about this fraudulent company

23 January 2023
Unprompted review
Rated 1 out of 5 stars

Ordered bras

Ordered bras
Still haven't received them, no confirmation email, wished I'd checked the reviews first. Money wasted.

20 January 2023
Unprompted review
Rated 1 out of 5 stars

Awful product and customer service

Ordered a pair of boots which looked pretty good - warm and waterproof. When they arrived, they are very poor quality and look awful! I contacted the company (China - Freemanlove0619) and they replied saying the cost of returning them was too expensive, and they would offer me a 10% refund - BIG WOW!!!!
Steer clear

9 January 2023
Unprompted review
Rated 1 out of 5 stars

Poor sizing and no return address

Items' sizes bear no resemblance to what I ordered. And there is no return address to send them back. Evri delivered the parcel, but their own returns process does not recognise the retailer. Looks like Ive been suckered by yet another con-company from China.

4 January 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I placed an order with them, then after I'd paid I read the reviews on Trustpilot. I panicked and sent them an email to cancel the order. I expected a hassle getting a refund but they very quickly sent the money to my bank. I can't fault them.

29 December 2022
Unprompted review
Rated 1 out of 5 stars

A scam there is no customer service at all.

A scam. Chinese company also trading as Summer Online. They send out incorrectly sized items and then make exchanges impossible when they inevitably don't fit. I Have sent many emails for them in a Gmail account without any reply. They advertise on Facebook with false promises of free refunds and 100% guarantees of satisfaction - don't get sucked in.

Date 19/12/22

19 December 2022
Unprompted review
Rated 1 out of 5 stars

A complete scam

A scam. Chinese company also trading as Summer Online. They send out incorrectly sized items and then make exchanges impossible when they inevitably don't fit. Their opening offer is a 10% refund to keep the goods. I managed to get 40% through persistence. They advertise on Fzcebook with false promises of free refunds and 100% guarantees of satisfaction - don't get sucked in.

9 December 2022
Unprompted review
Rated 1 out of 5 stars

Summer online Scam

This company uses adverts that call it Summer Online, and the web site gives an address in Germany, but this company is based in China. It tells you that returns will cost nothing and will be fully refunded if sent back correctly. When trying to return items you quickly find out this is untrue. They actually offer you an amount which is actually less than the postage cost. which they do increase if questioned but still a lot less than was originally paid. Their sizes are incorrect which is why I was retuning my item. They are not interested in getting goods back and try to tell you the costs for postage are more than you spent, in order to persuade you to accept their measly offer.

7 November 2022
Unprompted review
Rated 1 out of 5 stars

An absolute scam

Been waiting over 2 months for my parcel. Do not trust the site, ita an absolute scam. I am now having to go through my bank to try and get the money back

22 November 2022
Unprompted review
Rated 1 out of 5 stars

Beware, false claims in the website which is actually called Summer Online

Same experience as the others. This is a fraudulent website making many false claims. The items come from and are sized for China, IE: child sizes and you will not get a full refund. I tried to find a review for Summer Online but that's not what the company's name actually is. The email address shown in the contact page is fraudulent. The actual contact is
freemanlove0619 nice!

12 November 2022
Unprompted review
Rated 1 out of 5 stars

"Summer Online"

Its called "Summer Online" but this is the actual link to the site. I ordered what i believed was my size from their size guide. Turns out the items were too small. So went through the correct methods and emailed for a refund, I've been offered a 10% refund and i can keep the items that dont fit. It is just not acceptable. They have told me it would cost me more in shipping to return the items then it did for me buying them. I feel lile this is such a "escape answer" and they aren't even trying to resolve the issue. I just want a return address and a full refund, and like many other clothing shops they should be footing the bill for return postage, as its within the 14 window.

27 October 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look