Sanaulla Store Reviews 

Don't waste your time by ordering dress from them. I ordered 2 dresses for an occasion, they sent me only one ( cancel the other order after 20 days without notifying me) then they didn't refund me on my account, they put money on their wallet. So I had to order another dress from them only,I had very less time left,so I paid for urgent stitching ( again paid for deliver,although I wasn't my fault that they cancel my previous order) and guess what, the order hasn't even completed on time. 2 days after the shipping date they said they have some issue ,stitching department will send me email. Neither they refund my money nor they send me the dress. And I couldn't wear the dress that I wanted to wear on my occasion, I had to find an alternative. Since I live abroad it's hard to get an alternative option I this limited time .

Order 2 dresses from them 1 month a ago to wear on my event on oct 15 , everything was done, shows on their website clothes in stitching process i still being emailing them message them for update on my order no reply and whenever reply came is yes we noted down ur concerns ur order will be delivered its in stitching for now .
But bang when its time for order delivery they messaging me sorry we don't have this article its being delayed ARE YOU SERIOUS 2 days left in my event and thats what they message me now like where u were all this time.
worst experience of my life

I recently had an extremely disappointing experience with Sanaulla when I placed an order for a custom-stitched men's shalwar kameez on July 11th. At the time of ordering, I was promised a delivery date of July 19th, which seemed reasonable because my event was on August 10th. However, my experience took a frustrating turn from there.

Firstly, I provided them with my size as requested, both at the time of placing the order and afterward, to ensure the perfect fit. However, what followed were numerous delays, and I found myself in a constant state of uncertainty. My attempts to follow up with their customer support regarding the status of my order yielded no responses whatsoever.

The breaking point came on August 8th when, after almost a month of waiting, my order had still not been delivered. In desperation, I requested a refund, not expecting much given their track record of poor communication. Surprisingly, they finally responded, but to my disappointment, there was no apology for the extended wait or the lack of communication. Instead, they assured me that my order would be delivered immediately.

However, even after this assurance, I found myself waiting for another three days with no sign of my order. This lack of reliability and the disregard for customer concerns have left me thoroughly unsatisfied with my experience with Sanaulla.

I finally received my order on the 18th which became no use to me. I know that this is my last time ever trusting Sanaullah for any of my orders. HORRIBLE EXPERIENCE!

Never buy from there they are absolutely fraud i ordered online they charge me extra 4000 rs and they are not gonna give meback my money bad experience poor customer service

Living overseas for a long time and having nowhere to buy traditional Pakistani dresses always make me sad.
Once a friend introduced me to the online store name as SANAULLAH. The life changed from that day.
Variety, selection, stitching, fabric, fashion, brands and what not you get under one roof or rather under one click.
Initially I ordered some dresses overseas and was so much worried if those will get delivered in time or actually get delivered. Customer service was efficient to answer my queries and worries 😊 and to my surprise order was delivered lot earlier than the estimated time. That day and today, Pakistan or Australia , SANAULLAH is my ultimate shopping rather online shopping destination.
Tried some other big brands online as well but got really disappointed with their customer service and satisfaction.

Great work team SANAULLAH
Keep up the high quality and standards.
May Allah bless you all.

Happy and satisfied customer
Saima (Australia)

It was pretty easy to place my order. I got notifications on time throughout my order got delivered. Absolutely Satisfied with the service.

I no need you are extra charge my order cancal now i no need buy u any drass

order#566884
i live in uk and ordered prince coat from there website everything went well until next day they send me an email that the payment is not processed which is not true as the money is already deducted from my account i send them numerous emails but no reply what so ever now on the tracking its says order cancelled but they have already taken my money i think they are running some sort of scam i hope to get my money back really bad experience and tell whoever is handling your email to atleast acknowledge if someone send an email

I have ordered from Sanaulla Store over the years!!!! the most reliable place ever. Only relaible place in Pakistan. would give them more than 5 stars if i could.

I live in the UK and have regularly tried to purchase clothes from pakistan designers and the majority of them excluding baroque who are also ace at delivering quality products have let me down so I was hesitant to place an order with sanaullastore.com but I did and it was the simplest process ever from purchasing to receiving the product it only took 5 days which is amazing .Definately order from sanaullastore.com again.

As salamu alaikum mene y suit order kiya bhot achha h lakin white lace bhot kharab ho rahi h gandi b h or damage b to plzzzzz ap sey recvest h ki muje lace change kar de plzzzzz

Great the products are extremely the best. Extremely happy about it thanks to sanaulla all the way from srilanka.

Mane 2 night suits buy kiye .very elegant night suit .bhot Pasand ae .love it

we have received our order but theirs was a lot of problems with the first department but the second department was very good and we received the order with the second department really quickly. jazakallah

I ordered 2 dresses online from Sanaulla store online, got them stitched as well. It did take about 7 weeks time but let me tell you they did an amazing job.... everything about the dresses is just perfect. If you dont live in Pakistan and looking for a reliable site to order from, your search is over. This is it! Keep up the great work guys... we (the overseas Pakistani's) appreciate it more than you would ever know. Thanks!

I had an amazing experience with Sanaullah. I put in an order and needed it to be stitched in a timely manner as I initially misunderstood the shipping dates. They were so helpful, open to communication and so professional. They went the extra mile and got my shipment ready when I requested it. The quick stitching process did not compromise the quality and my dress is made with great quality and care. We are so quick to critique when things don’t go our way, but we should also praise when someone goes above to help us. This review is not paid for or no incentive. Just a very happy customer!

Efficient, prompt and easy to deal with.
I am very happy with my experience and will highly recommend.Thanks.

I purchased an order for a kameez that I waited for for 2 Eids, before it was available. I provided feedback to vendor that o wanted to make sure they included the proper beading work because a previous vendor did not. They sent me an item that was such poorly made that the pictures barely do it justice. It is far from what I had expected and clearly a lack of pride from their end in their label. Would not recommend! When I asked to return the item for my refund, the brand offered me 50% discount on stitching costs for the “next” item. The audacity. They apologized and then tried to seal the deal on ripping me off more. Please be careful of this brand.