Craig from Sanctuary personnel is definitely worth five stars Craig managed to match my husband and I to 2 dream positions in Guernsey I don’t know how he did it - but we have both landed on... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Sanctuary Recruitment Agency team are approachable, professional and supportive. Jess is my main point of contact, always polite, friendly and helpful. In fact all the team are great Bethany, Maria, K... See more
Company replied
Mike Bowen has been an absolute pleasure, he found me an amazing role and supported me every step of the way. I could not be more thankful for his support, great client service and professionalism. He... See more
Company replied
I have been contracted as an agency worker with Sanctuary agency, they are very supportive and always be there to provide which ever support is possible. They always paid on time, the ensure that... See more
Company replied
Company details
Written by the company
Sanctuary Personnel is one of the UK's largest health and social care recruitment agencies, but we never take our size for granted. We recognise that excellence does not come as standard in the recruitment sector. It takes constant commitment, confidence, and even bravery to do things differently. To innovate in a way that positively impacts clients, candidates, and most importantly, entire communities.
Contact info
15 Friars Street, IP1 1TD, Ipswich, United Kingdom
- 0333 7000 020
- info@sanctuarypersonnel.com
- www.sanctuarypersonnel.com
4.6
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically replies within 1 week
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Reply from Sanctuary Personnel
Thank you for your feedback. We appreciate your suggestion around following up references more promptly once a job offer has been made, and we’ll take this on board as we continue to improve our processes.
to long winded and too many hoops to go…
to long winded and too many hoops to go through
28 August 2026
Reply from Sanctuary Personnel
Thank you for your feedback. We understand the process can sometimes feel lengthy and appreciate your comments, which will help us continue looking for ways to make things more straightforward.
Reply from Sanctuary Personnel
Thank you for your review! We're pleased to hear you were happy with the communication and support provided by the team.
It was quick to get a job
It was quick to get a job . Thanks to Rhys Macdonald and Charlie.
19 August 2026
Reply from Sanctuary Personnel
Thank you for your review! We're delighted to hear that Rhys Macdonald and Charlie helped you secure a role so quickly. We really appreciate your kind words and wish you every success in your new position!
Great at looking out for opportunities…
Great at looking out for opportunities and keeping up to date with compliance and legal requirements :)! Staff are very helpful too - thank you!
10 August 2026
Reply from Sanctuary Personnel
Thank you for your fantastic review! We're delighted to hear that you've found the team proactive in identifying opportunities and keeping you up to date with compliance requirements. It's great to know you've also found our staff helpful and supportive. Thank you for your kind words! 😊
The staff has been very supportive…
The staff has been very supportive since the day I started with them. I have receive so much support from my consultant and even the admin allocated to collect all of stuff.
I cannot rate them less.
17 August 2026
Reply from Sanctuary Personnel
Thank you for your wonderful review! We're delighted to hear that you've felt so well supported since joining us. It's fantastic to know that both your consultant and our admin team have been helpful throughout your journey. We really appreciate your kind words and are pleased to have you as part of the team.
Sanctuary Recruitment Agency No. 1
Sanctuary Recruitment Agency team are approachable, professional and supportive. Jess is my main point of contact, always polite, friendly and helpful. In fact all the team are great Bethany, Maria, Katie and the after hours team as well. Scrub top is provided for uniform, as well as name badge. The Deputy app is user friendly with selection of available shifts, to adding your availability, monitoring your timesheets. Great hourly rates and weekly pay, plus super, laundry allowance. Easy to track your upcoming shifts on the app, with shift details including address, facility info and location - which you can click apple or google maps that will direct you to the location - super easy. Great experience!
17 August 2026
Unprompted review
Reply from Sanctuary Personnel
Thank you for your amazing review! We're so pleased to hear you've had a great experience with Sanctuary and that the team have been so supportive. We really appreciate your feedback and look forward to continuing to work with you.
Worst company to get registered with
I previously left a positive review because I believed their lies.
I done everything in a timely manner everything they asked for I provided effectively as they promised me work in my area.
Then Alex the manager told me they gave the shifts to another candidate who’s been registered “quicker” than me.
An awful waste of time and money from my side having to go to all training sessions and being so willing to work with them.
Jack been very reluctant to get back to me regarding shifts unless I chased up nothing was communicated.
For shame !!!!
7 August 2026
I have had a really positive experience…
I have had a really positive experience with this agency. They have been extremely supportive and helpful from the beginning, whether it’s been queries about pay, shifts, or anything else I’ve needed assistance with.
There are plenty of hours available, and communication is excellent. The team are very informative, approachable and always happy to help when I have a question or need clarification.
I would definitely recommend this agency to anyone looking for reliable work and a supportive team.
8 August 2026
Unprompted review
Reply from Sanctuary Personnel
Thank you for your fantastic review! We're delighted to hear that you've had such a positive experience with the agency and that the team has been supportive, approachable, and helpful throughout. It's great to know you've found plenty of work opportunities and excellent communication when it comes to pay, shifts, and any queries. We really appreciate your recommendation and your kind words about the team.
Sanctuary Recruitment has been a…
Sanctuary Recruitment has been a wonderful and amazing nursing agency, and I have had all positive experience with them.Jess has been Supportive, Kind, and Professional.I would highly recommend the agency to all who would like to join.
4 August 2026
Unprompted review
Reply from Sanctuary Personnel
Thank you for your wonderful review! We're delighted to hear you've had such a positive experience with Sanctuary Personnel. It's fantastic to know that Jess has been supportive, kind, and professional throughout your journey. Your recommendation means a great deal to us, and we truly appreciate your kind words.
Sanctuary has been very supportive as a agent
I have been contracted as an agency worker with Sanctuary agency, they are very supportive and always be there to provide which ever support is possible.
They always paid on time, the ensure that I am up to date with my mandatory training.
I got very good support from my clinical lead when needed.
They always find suitable placement which turnout to be long term placement
28 July 2026
Reply from Sanctuary Personnel
Thank you for your wonderful review! We're delighted to hear that you’ve felt so supported throughout your time working with Sanctuary. It’s great to know that you’ve received reliable support, timely payments, assistance with mandatory training, and guidance from your clinical lead when needed. We’re also pleased that we’ve been able to help you secure suitable long-term placements. Thank you for sharing your positive experience.
Efficiency
Efficiency, advice, communication and excellent service from Mike. Mike has been great with his support and consistency.
Thank you
20 July 2026
Reply from Sanctuary Personnel
Thank you for your wonderful review! We're delighted to hear that Mike has provided efficient, consistent support along with excellent advice, communication, and service. We really appreciate your kind words and thank you for taking the time to share your experience.
The consultant is very good and…
The consultant is very good and helpful. His informations were helpful and he is a good listener. The compliance section needs some improvement around communication skills as it appears like copy and paste with repetition.
17 July 2026
Reply from Sanctuary Personnel
Thank you for your thoughtful feedback. We're delighted to hear that your consultant has been helpful, attentive, and provided valuable guidance throughout the process. We also appreciate your comments about the compliance communication and will take your feedback on board as we continue to improve the experience for our candidates.
Staff are very helpful always available…
Staff are very helpful always available when needed. Professional support
10 July 2026
Reply from Sanctuary Personnel
Thank you for your review! We're delighted to hear you found the team helpful, professional, and always available when you needed support.
All over excellent
7 July 2026
Reply from Sanctuary Personnel
Thank you for your review! We're delighted to hear you had an all-round excellent experience.
Michael Bowen is efficient & good at communicating!
Michael Bowen is good at communicating and efficient in responding to emails and readily available for assistance. Good start overall👏🏿
7 July 2026
Reply from Sanctuary Personnel
Thank you for your great review! We're delighted to hear that Michael Bowen has provided excellent communication, responded promptly to your emails, and been readily available to support you. We're pleased you've had such a positive start and appreciate your kind feedback.
Reply from Sanctuary Personnel
Thank you for your review! We're delighted to hear you had a very good experience.
Tilly is a reliable and nice person to…
Tilly is a reliable and nice person to work with.
30 June 2026
Unprompted review
Reply from Sanctuary Personnel
Thank you for your review! We're delighted to hear that Tilly has been reliable and a pleasure to work with. We really appreciate your kind feedback.
Reply from Sanctuary Personnel
Thank you for your review! We're pleased to hear the onboarding process was quick and easy.
Switch to Sanctuary for excellent service
I switched to Sanctuary during a period when I needed proactive action to be taken to help me secure another placement. I can only say that my consultant, Ali Guite has been truly excellent!! He consistently sends out roles, checks in on your progress and brings so much positivity. If you are looking for an agency to support you to succeed and facilitate your professional development, I would 100% recommend Ali and Sanctuary!!!!
5 June 2026
Unprompted review
Reply from Sanctuary Personnel
Thank you for your fantastic review! We're delighted to hear that Ali provided the proactive support you needed and helped you secure another placement. It's wonderful to know that his positivity, regular communication, and commitment to your professional development have made such a positive impact. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.
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