Sanctuary Recruitment Agency team are approachable, professional and supportive. Jess is my main point of contact, always polite, friendly and helpful. In fact all the team are great Bethany, Maria, K... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Craig from Sanctuary personnel is definitely worth five stars Craig managed to match my husband and I to 2 dream positions in Guernsey I don’t know how he did it - but we have both landed on... See more
Company replied
Tilly at Sanctuary Personnel is one of a kind! She is professional, personable, knowledgeable and efficient, with a brilliant sense of humour that makes her so easy to talk to. Her extensive expe... See more
Company replied
Mike Bowen has been an absolute pleasure, he found me an amazing role and supported me every step of the way. I could not be more thankful for his support, great client service and professionalism. He... See more
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Company details
Written by the company
Sanctuary Personnel is one of the UK's largest health and social care recruitment agencies, but we never take our size for granted. We recognise that excellence does not come as standard in the recruitment sector. It takes constant commitment, confidence, and even bravery to do things differently. To innovate in a way that positively impacts clients, candidates, and most importantly, entire communities.
Contact info
15 Friars Street, IP1 1TD, Ipswich, United Kingdom
- 0333 7000 020
- info@sanctuarypersonnel.com
- www.sanctuarypersonnel.com
4.6
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically replies within 1 week
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Positive experience
The process of registering with Santuary was quick and easy. The consultant sent all the relevant forms for me to complete and return electronically which was really convenient for me. I would recommend Sanctuary
27 January 2025
Unprompted review
Reply from Sanctuary Personnel
Thank you for your kind review! We're delighted to hear that you found the registration process quick and convenient—your recommendation means a lot to us!
Assistance with a job…
I applied for a job in the Guernsey states coming from the uk was new to this, Craig Osbourne assisted me with everything I needed every step of the way any problem or concerns I had Craig dealt with this effectively and promptly nothing was ever to much.
Craig went above and beyond for myself and I would highly recommend amazing.
6 January 2025
Unprompted review
Reply from Sanctuary Personnel
Thank you for your fantastic review! We're thrilled to hear that Craig provided such great support throughout your journey—wishing you all the best in your new role!
Craig was always there and efficient on…
Craig was always there and efficient on everything we were requested doing.
I never had broken promises from Craig and he showed me what a true & humble gentleman he is. Always polite and hopeful which is what I needed at that time. I wish some of the representing agencies in our industry would learn from Craig what it takes to be that genius.
19 July 2024
Unprompted review
Reply from Sanctuary Personnel
Thank you for your amazing review! We're delighted to hear that Craig's support and professionalism made such a positive impact—he truly is an asset to our team!
I was in search of a permanent job as staff Nurse
I was in search of a permanent job. I got in contact with Craig, who made the process easy for me with great communication, precise information, and advice. I am so happy now that I have taken a post in Guernsey.
Craig has been amazing, I would recommend him to anyone interested in working with Sanctuary.
Thank you so much.
16 December 2024
Unprompted review
Reply from Sanctuary Personnel
Thank you for your wonderful review! We're so pleased to hear that Craig made the process smooth and supported you every step of the way—wishing you all the best in your new role in Guernsey!
Craig was really helpful starting from…
Craig was really helpful starting from our inquiry about the role up until we got the job and he didn’t stop there. He made sure everything goes smoothly before we start in our new workplace. I really appreciate how hands on he is on our application. Thank you. All the best!
16 December 2024
Unprompted review
Reply from Sanctuary Personnel
Thank you for your lovely review! We're delighted to hear that Craig provided such great support throughout your journey—wishing you all the best in your new role!
New job
Craig was very helpful and had great communication with me during my recruitment process for my new role and moving to another country.
The information shared was informative and necessary, he was able to communicate with my new employers and feedback to me
23 September 2024
Unprompted review
Reply from Sanctuary Personnel
Thank you for your kind words! We're so pleased to hear that Craig’s support and clear communication made your move and recruitment process smoother—wishing you every success in your new role!
Absolutely Helpful
This company has been absolutely helpful with my application and journey to my new role in Guernsey. I am especially thankful to Craig for guiding me since from the very start of my application until me and my family finally moved to the island for the job. 100% recommended
16 December 2024
Unprompted review
Reply from Sanctuary Personnel
Thank you for your fantastic review! We're delighted to hear that Craig’s guidance and support made your move to Guernsey a smooth experience—wishing you and your family all the best in your new chapter!
Exceptional Support and Dedication.
Working with Maya has been an outstanding experience. She has consistently exceeded expectations, providing invaluable support in helping me secure the ideal roles. Maya’s dedication and commitment
to my success have been exceptional, making her an indispensable partner throughout this process.
Archie from the Compliance team has also been exceptional. He has consistently provided support across all my roles, ensuring I had the necessary information and documentation to begin each position smoothly. His attention to detail and dedication have been invaluable, making him a reliable and essential part of the process.
29 November 2024
Reply from Sanctuary Personnel
Thank you for such an amazing review! We’re thrilled to hear about your exceptional experience with Maya and Archie. Maya’s dedication to helping you secure the ideal roles and providing consistent support truly embodies the level of service we strive for. It’s wonderful to know she’s made such a positive impact on your journey.
We’re also delighted to hear how valuable Archie’s attention to detail and commitment have been in ensuring a smooth start to each of your positions. Both Maya and Archie are incredible assets to our team, and it’s fantastic to see their hard work recognised.
Thank you for sharing your feedback, and we’re so grateful for the opportunity to support you. We look forward to continuing to work with you!
Kind regards
Sanctuary Personnel ⭐🤩
Very responsive to questions emailed to…
Very responsive to questions emailed to them
4 December 2024
Reply from Sanctuary Personnel
Thank you for your 5-star review! We’re so glad to hear that our responsiveness has met your expectations. Providing clear and timely communication is a top priority for us. We truly appreciate your feedback and look forward to assisting you whenever needed!⭐
Kind regards
Sanctuary Personnel 🤩
Reply from Sanctuary Personnel
Thank you for your review! We’re so glad to hear you found our process prompt and efficient. Ensuring clear communication and smooth compliance is always a top priority for us. Thank you for trusting our agency, and we’re here to assist you whenever needed!
Kind regards
Sanctuary Personnel ⭐🤩
Great to be back on board.
This is my second time working with Alistair Guite and he has been fantastic.l was in a well matched role very soon after re-registering. Also, thank you to Kelsey who was fast and efficient through compliance stage. Great communication from both and overall a straightforward and easy process.
29 November 2024
Unprompted review
Reply from Sanctuary Personnel
Thank you for your wonderful review! We’re thrilled to have you back on board and so pleased to hear about your positive experience with Alistair and Kelsey. It’s fantastic that Alistair was able to match you with a great role quickly and that Kelsey ensured the compliance process was smooth and efficient.
Clear communication and a straightforward process are exactly what we strive for, and we’re delighted it made a difference for you. Thank you for your kind words, and we’re excited to continue supporting you in your career journey!
Kind regards
Sanctuary Personnel ⭐🚀
The staff members I've dealt with are…
The staff members I've dealt with are always helpful, understanding and patient. They try to provide as much information about the job roles as possible and are honest in their communication. They offer support on interview preparation if needed and relay feedback via the employers offering tips on how performance could be improved if appropriate.
10 November 2024
Reply from Sanctuary Personnel
Thank you for your thoughtful review! We’re delighted to hear that our team has been helpful, understanding, and patient throughout your experience. Transparency and providing detailed information about roles are core to what we do, and it’s great to know this approach has been valuable to you.
We’re also pleased that our interview preparation and feedback process has been supportive in your journey. Your kind words motivate us to continue delivering this level of care and service. Thank you for sharing your experience! 🌟
Kind regards
Sanctuary Personnel
I had an amazing experience working with Alex and Shunika…
I had an amazing experience working with Sanctuary Personnel Ltd during my onboarding process for my new role as a Healthcare Assistant and Phlebotomist. The entire team was professional, efficient, and supportive throughout, but I must give special mention to the consultants I interacted with — Alex and Shunika. Both were incredibly helpful, always responsive, and went above and beyond to ensure everything was smooth and clear. They made the entire process stress-free and truly guided me every step of the way. I am excited to start this new chapter of my career thanks to their excellent service. Highly recommend Sanctuary Personnel Ltd!
17 October 2024
Unprompted review
Reply from Sanctuary Personnel
Thank you for sharing such a wonderful review of your experience with Sanctuary Personnel! We're thrilled to hear that Alex and Shunika provided you with exceptional support during your onboarding process. It’s fantastic to know they made the journey stress-free and smooth while guiding you every step of the way.
We’re excited for you as you begin this new chapter in your career and wish you every success in your role as a Healthcare Assistant and Phlebotomist. Thank you for recommending us—it truly means a lot! 🌟
Kind regards
Sanctuary Personnel
Helpful and friendly
I have just finished the onboarding process and although the compliance process is long with many elements, both Shunika and Reece were great at keeping in contact with me throughout and helping ensure I completed everything that was needed for my new NHS role. Everyone I have been in contact with at Sanctuary Personnel have been really friendly and helpful, and I would definitely recommend them to a colleague or friend.
14 November 2024
Unprompted review
Reply from Sanctuary Personnel
Thank you for your fantastic 5-star review! 🌟 We're delighted to hear that Shunika and Reece made your onboarding experience smooth and supportive. We understand that the compliance process can be detailed, so it’s great to know their assistance and communication helped you navigate it successfully.
Your kind words about our team’s friendliness and professionalism mean a lot, and we’re thrilled you’d recommend us to others. Wishing you all the best in your new NHS role—if you need anything in the future, don’t hesitate to reach out! 😊
Kind regards
Sanctuary Personnel
Reply from Sanctuary Personnel
Thank you so much for your 5-star review! 🌟 We're thrilled to hear that you found our communication and process thorough. Ensuring clear and effective communication is a top priority for us, and it’s wonderful to know it made a positive impact on your experience.
If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us! 😊
Kind regards
Sanctuary Personnel
Better improve your compliance regime
Better improve your compliance regime
Some of the compliance demands are unnecessary and unpleasant
6 November 2024
Reply from Sanctuary Personnel
Thank you for your feedback. We’re sorry to hear that you found aspects of our compliance process challenging. We aim to balance meeting regulatory requirements with ensuring the experience is as smooth as possible for our candidates. Your input is valuable, and we will review our processes to identify areas for improvement. If there’s anything specific you’d like to share about your experience, please feel free to contact us directly—we’re always open to constructive suggestions. Thank you for bringing this to our attention.
Kind regards
Sanctuary Personnel
Very professional and very helpful
Very professional and very helpful
11 November 2024
Unprompted review
Reply from Sanctuary Personnel
Thank you for your wonderful review! We're thrilled to hear that you found our team both professional and helpful. Providing excellent support is always our goal, and it's great to know we met your expectations. If there's anything more we can assist you with, please don’t hesitate to get in touch. 😊
Kind regards
Sanctuary Personnel
Staff guided me through the…
Staff guided me through the registration and compliance thoroughly
4 November 2024
Reply from Sanctuary Personnel
Thank you for your fantastic review! We're so pleased to hear that our team guided you through the registration and compliance process thoroughly. Ensuring a smooth and supportive experience for our candidates is our top priority. If you ever need further assistance, don't hesitate to reach out. Wishing you all the best in your role! 🌟
Kind regards
Sanctuary Personnel
Excellent Onboarding
This was the smoothest onboarding I have ever had. The staff were knowledgeable, easy to contact and available, and were really quick to respond. They administrated the process seemlessly to get me up and running.
13 March 2024
Unprompted review
Reply from Sanctuary Personnel
Thank you so much for your fantastic review! We're delighted to hear that your onboarding experience was so smooth and efficient. Our team works hard to provide quick, knowledgeable, and accessible support, so it’s wonderful to know we hit the mark for you. We’re thrilled to have helped you get up and running seamlessly. If there’s anything more we can assist you with, please don’t hesitate to reach out. Thanks again! ⭐
Kind regards
Sanctuary Personnel 🤩
I worked with Alex and Shunika on…
I worked with Alex and Shunika on finding me an Occupational Therapy role, they were professional, prompt with their communication and personable. Overall provided an excellent service and I am grateful to have been placed in a timely manner within a lovely team.
I would highly recommend them to anyone to become a locum/looking for locums.
10 September 2024
Unprompted review
Reply from Sanctuary Personnel
Thank you so much for your fantastic review! We’re thrilled to hear about your positive experience working with Alex and Shunika. Their professionalism, prompt communication, and personal approach are all qualities we pride ourselves on, and it’s wonderful to know they made a difference in helping you find the right Occupational Therapy role. We’re delighted to have placed you within a great team and appreciate your high recommendation. Thank you again for sharing your experience, and we’re here to support you anytime!
Kind regards
Sanctuary Personnel 🤩
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