San Diego Self Storage - Poway Road Mini Storage Reviews 3

Amazingly clean, safe, and affordable storage facility.

First and foremost... This business is doing COVID PRECAUTIONS EXACTLY RIGHT!! They are model citizens!! Only one customer is allowed in the Poway office at a time, the restroom is absolutely spotless and they have a long table separating the staff from customer in the office. Every employee is wearing a mask all the time and keeping 6 feet of separation when touring the facility. Not only was the office area spotless but the entire storage facility was clean... the dumpster area, the storage area for carts and dustpan and broom and every inch of the hallways and staircases.

Our need for storage was precipitated by a cross country move of a second home. The set up of this storage facility allowed enough room for the very large moving truck and our uhaul to park near the door into the hall of the location of our storage unit. We offloaded some items to bring some to our home and the rest was loaded directly into the storage unit by the movers. We rented a 10x 20 size unit for the contents of a 2 BR townhome. Everything fit perfectly.

Every person we interacted with was genuinely helpful and made sure any questions we may have had were answered and went above and beyond to make us feel welcome. They gave direct and undivided attention to help us find the right size unit for our needs. I don’t normally take the time to write reviews but because of the stellar customer service and impeccable cleanliness of the facility I wanted to share my opinion. I would not hesitate to refer this business to friends and family. Although this is one of many locations in San Diego, it feels like a locally owned small family owned and operated business.

Great customer service, smooth easy process! Highly recommend.