Sandra Davidson Estate Agents Reviews 478

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and supportive attitude, making the process smooth and stress-free. Many people highlight the excellent customer service, noting the team's efficiency, prompt communication, and dedication to keeping them informed at every stage. Reviewers also appreciate the quick response times and the overall ease of dealing with the company. However, a small portion of people were dissatisfied with the service, mentioning issues with unreturned calls and a lack of follow-up. Some customers also reported unprofessional behavior from an estate agent, and a lack of communication regarding property inspections.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism, reliability, and care... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the helpfulness,... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After having a sale fall through, Sandra Davidson managed to get me a new offer very promptly. They were helpful, supportive and did their best at all times. All of them were superb but Lesley in p... See more

Company replied

Rated 5 out of 5 stars

We had an amazing experience buying our 1st house With Sandra Davidson with Brother Asad & Brother Rizwan Hanif and Lesley Putnam they all ara amazing they are very prompt with all the enqu... See more

Company replied

Rated 5 out of 5 stars

Amazing experience buying my first house in Seven Kings with Rizwan Hanif and Lesley Putnam. They were always helpful, reassuring, and easy to deal with. At times I felt a bit impatient, but th... See more

Company replied

Rated 5 out of 5 stars

It is my pleasure to write a review about the staff of Sandra Davidson estate agents in Redbridge IG4. I found the staffs like Hamza, Sandip, Shivani , Dawod Taymoor are very friendly, efficient, h... See more

Company replied


Company details

  1. Estate Agents

Information provided by various external sources

Established for over 20 years Sandra Davidson Estate Agents have long been recognised as a leading independent estate agent providing Residential Sales, Lettings, Guaranteed Rent and Property Management in East London and Essex including Ilford, Redbridge, Newham, Barking & Dagenham, Havering and Waltham Forest.


Contact info

4.8

Excellent

TrustScore 5 out of 5

478 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great service from Rizwan Hanif and his…

Great service from Rizwan Hanif and his team! Their response to issues related to the property was swift and professional. I'm really impressed! Will highly recommend Sandra Davidson Ilford. HIGHLY RECOMMEND Rizwan Hanif if you need to purchase your first home or add another property to your portfolio.

I am already dealing with the agent again to purchase my 2nd property this year.

20 May 2021
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Mr & Mrs K, Thank you for your review, it was a pleasure working with you, we look forward to working with you again.

Rated 5 out of 5 stars

Very Nice staff at Sandra Davidson,

Very Nice staff at Sandra Davidson,
Very helpful, Great Team !
Thanks again for your great help
Mick :-)

17 May 2021
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Reply from Sandra Davidson Estate Agents

Dear Mr O'Connor, Thank you for your review, it was a pleasure working with you and the family, we greatly appreciate the trust you placed in us

Rated 5 out of 5 stars

I genuinely never thought I will be…

I genuinely never thought I will be writing a review about an estate agent but I am super impressed with the level of service received from this estate agent. Firstly I would like to say a huge thank you to John who is an extremely pleasant man, he was always reassuring and was very accomodating. He would always make himself avaliable to show us the property. I would also like to thank Lesley who kindly helped us push this sale through even though it took us a while. She was very patient and understanding.
Overall I would like to thank the whole team for our lovely house. Once the house is complete you are all welcome for a cuppa round our house 😉
P.s. thank you for the mugs with a pic of our house on it...received a couple of days ago!

17 May 2021
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Reply from Sandra Davidson Estate Agents

Dear Abdul, Thank you for your review, it was a pleasure working with you, we look forward to working with you again in the future.

Rated 5 out of 5 stars

Professional and Friendly Service.

Our property was on the market for a long time, due to it being an old house that had not been modernised.
Sandra Davidson were so good, they marketed it so that a lot of people to view the property, and kept us informed of progress the whole way through.
They also have an online feature that allows you to see who has viewed the house; comments they have made and whether offers were made or not. We found this really useful because we were able to get an idea of why our property was not selling as fast as it could have done.
The staff themselves were always lovely - so polite, helpful and respectful. We as a family will always remember how kind they were to our dad when he suffered an accident outside their premises years beforehand, not hesitating to rush out and help. We will always be grateful. Their handling of his property during our bereavement was second to none. Thank you.

16 May 2021
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Reply from Sandra Davidson Estate Agents

Dear Theresa, Thank you for your review, it was a pleasure working with you and the family, we greatly appreciate the trust you placed in us.

Rated 5 out of 5 stars

Constant communication

Constant communication, the team managed to keep us up to date with progress etc. Very efficent and responsive.
Thank you Lesley for all your help.

Wish you all the very best!
Best wishes

Suneeta Devi

24 April 2021
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Reply from Sandra Davidson Estate Agents

Dear Suneeta, Thank you for your review, it was a pleasure working with you, we look forward to working with you again in the future.

Rated 5 out of 5 stars

I'm extremely appreciative to Sandra…

I'm extremely appreciative to Sandra Davidson Roding Lane Redbridge for making my home buy faster than anticipated. Most importantly I want to express gratitude toward Maheen Khan who has been there from the day of viewing to the day of getting the keys. Likewise thank you, Muntazir Salemohamed for forwarding the process. I especially want to say thanks to Lesley Putnam for making this deal simpler for and furthermore for pushing the two parties and making it speedy for me. I particularly want to express gratitude toward Lesley for advancing the buy.

19 April 2021
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Rejaul, Thank you for your review, it was a pleasure working with you, we look forward to working with you again in the future.

Rated 5 out of 5 stars

I can’t say how happy I was

I can’t say how happy I was with the service this company provided. Always keeping you up to date and a first class service all round.

9 April 2021
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Reply from Sandra Davidson Estate Agents

Dear Jason, Thank you for your review, it was a pleasure working with you, we look forward to working with you again in the future.

Rated 5 out of 5 stars

Our first home!!

Just exchanged on our first home with Sandra Davidson. A smooth process from start to finish, prompt communication & super helpful guidance answering any questions we had about the process of our first house sale. A special thanks to Lesley & Maheen for all their help.

9 April 2021
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Reply from Sandra Davidson Estate Agents

Dear Miss Smith, Thank you for your review, it was a pleasure working with you, we look forward to working with you again in the future.

Rated 4 out of 5 stars

Rent guarantee

I've just given my property for rent via Sandra Davidson. So far the experience has been good. Bob Kareer who has been handling my account has talked me through everything step by step and I'm confident going forward I will not have any issues. So then so far things are going well. Cheers Bob.

8 April 2021
Unprompted review
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Reply from Sandra Davidson Estate Agents

Thank you for your review, we look forward to building on our relationship.

Rated 5 out of 5 stars

Excellent

Never thought I would be writing a Five Star review for an Estate Agent! However Sandra Davidson certainly deserve theirs . We looked initially at 3 Estate Agents to sell my mother in laws house and chose Sandra Davidson because Nitan assessed our needs precisely and with his local knowledge pitched the sale perfectly. Viewings started the next day and a buyer was chosen. Hiccups occurred, as in all house sales, but Leslie kept us fully informed and advised throughout. All in all very pleased. They also recommended an excellent solicitor.

2 April 2021
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Reply from Sandra Davidson Estate Agents

Dear Simon, Thank you for your review, it was a pleasure working with you, we look forward to working with you again in the future.

Rated 5 out of 5 stars

Sandra Davidson helped us through a…

Sandra Davidson helped us through a very protracted sale process made more difficult by the pandemic and associated restrictions. Maheen was very obliging with every request and Lesley's efficient and helpful nature stood out. Many thanks to all.

26 March 2021
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Reply from Sandra Davidson Estate Agents

Dear Mr & MRs Gallagher, Thank you for your review, it was a pleasure working with you, we look forward to working with you again in the future.

Rated 5 out of 5 stars

I have been very impressed by Sandra…

I have been very impressed by Sandra Davidson.They have handled my house sale
Very efficiently and with professionalism.
They are a very friendly team and I have nothing but good things to say about them.
I would definately recommend them to anybody without hesitation.Thank you Sandra Davidson for a very smooth house sale.

25 March 2021
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Reply from Sandra Davidson Estate Agents

Dear Sam, Thank you for your review, it was a pleasure working with you, we look forward to working with you again in the future.

Rated 5 out of 5 stars

Easy quick let

I have recently let out my flat with the Redbridge branch and I couldn’t find a fault. Staff were great and very quick with communication and handover. Extremely easy to let out through Sandra Davidson with a great price to!

19 March 2021
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Daniel, Thank you for your review, we look forward to building on our relationship.

Rated 5 out of 5 stars

Great service

I would like to say a huge thank you to Ali and Lesley at Sandra Davidson, Seven Kings branch. Thanks to them, I had the smoothest property purchase and they addressed my queries in such a timely manner. Would recommend to all!

18 March 2021
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Reply from Sandra Davidson Estate Agents

Thank you for your review, it was a pleasure working with you, we look forward to working with you again in the future.

Rated 4 out of 5 stars

The agents has done the job in a…

The agents has done the job in a professional manner. All staff and management were very helpful and polite with a great communicative skills.

17 March 2021
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Reply from Sandra Davidson Estate Agents

Dear Mr Abdullah, Thank you for your review, it was a pleasure working with you, we look forward to working with you again in the future.

Rated 5 out of 5 stars

From the start to the end

From the start to the end, Sandra Davidson were professional and very supportive throughout the sale.
They dealt with the viewings well with the COVID restrictions and worked really hard to get the sale completed.

17 March 2021
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Reply from Sandra Davidson Estate Agents

Dear Rema, Thank you for your review, we look forward to building on our relationship.

Rated 4 out of 5 stars

Buyer feedback

The agents at SD were always easily contactable throughout the process of my purchase, and were quick to follow up on any request or action.

During the exchange of contracts process I felt particularly supported by Lesley who did some thorough background research which I found reasuring.

Thank you to Ali, Niten and Lesley for their professionalism throughout- hoping to collect keys soon!

16 March 2021
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Reply from Sandra Davidson Estate Agents

Thank you for your review, it was a pleasure working with you, we look forward to working with you again in the future.

Rated 4 out of 5 stars

Very happy with the service provided

Very happy with the service provided, friendly professional and helpful throughout

23 February 2021
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Reply from Sandra Davidson Estate Agents

Dear Mr Southall, Thank you for your review, it was a pleasure working with you, we look forward to working with you again in the future.

Rated 5 out of 5 stars

As we are based in Dorset we needed an…

As we are based in Dorset we needed an estate agent that was local to our property in Barking and we made the right choice with Sandra Davidson. A great professional service and knowledge of property prices in the area. A special thanks to Zaid and Lesley who handled the transaction from start to finish without any input from us. Well done.

14 February 2021
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Reply from Sandra Davidson Estate Agents

Dear Paul, Thank you for your review, it was a pleasure working with you, we look forward to working with you again in the future.

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