Sandra Davidson Estate Agents Reviews 478

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and supportive attitude, making the process smooth and stress-free. Many people highlight the excellent customer service, noting the team's efficiency, prompt communication, and dedication to keeping them informed at every stage. Reviewers also appreciate the quick response times and the overall ease of dealing with the company. However, a small portion of people were dissatisfied with the service, mentioning issues with unreturned calls and a lack of follow-up. Some customers also reported unprofessional behavior from an estate agent, and a lack of communication regarding property inspections.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism, reliability, and care... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the helpfulness,... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After having a sale fall through, Sandra Davidson managed to get me a new offer very promptly. They were helpful, supportive and did their best at all times. All of them were superb but Lesley in p... See more

Company replied

Rated 5 out of 5 stars

We had an amazing experience buying our 1st house With Sandra Davidson with Brother Asad & Brother Rizwan Hanif and Lesley Putnam they all ara amazing they are very prompt with all the enqu... See more

Company replied

Rated 5 out of 5 stars

Amazing experience buying my first house in Seven Kings with Rizwan Hanif and Lesley Putnam. They were always helpful, reassuring, and easy to deal with. At times I felt a bit impatient, but th... See more

Company replied

Rated 5 out of 5 stars

It is my pleasure to write a review about the staff of Sandra Davidson estate agents in Redbridge IG4. I found the staffs like Hamza, Sandip, Shivani , Dawod Taymoor are very friendly, efficient, h... See more

Company replied


Company details

  1. Estate Agents

Information provided by various external sources

Established for over 20 years Sandra Davidson Estate Agents have long been recognised as a leading independent estate agent providing Residential Sales, Lettings, Guaranteed Rent and Property Management in East London and Essex including Ilford, Redbridge, Newham, Barking & Dagenham, Havering and Waltham Forest.


Contact info

4.8

Excellent

TrustScore 5 out of 5

478 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Superb & personalised service

The team at Sandra Davidson (SD) were absolutely fantastic. We’ve worked with them several times for both buying and selling, and each time, their service, professionalism, and genuine care have been exceptional.

Despite being 180 miles away during the sale, SD made the entire process incredibly easy and stress-free. From the moment I handed them the keys to the property to the moment they passed them on to the new buyer, they managed everything seamlessly.

Buying or selling a home is such a personal and emotional journey, and the SD team took the time to truly understand our needs, align with our timelines, and support us every step of the way.

I wouldn’t hesitate to work with them again. A heartfelt thank you to Monty and Lesley for going above and beyond—your dedication made all the difference. I can’t recommend Sandra Davidson highly enough.

1 May 2025
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Priya, Thank you for your review, it was a real pleasure working with you again. We look forward to working with you again in the future

Rated 5 out of 5 stars

Was very pleased with Sandra Davison…

Was very pleased with Sandra Davison estate agents from day one , they were very professional and kept us informed all along the way. Even after the house was sold Lesley kept us up with everything , so thank you for all your work and would deffo recommend Sandra Davison to friends and family .

20 June 2025
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Edward, Thank you for your review, it was a real pleasure working with you again. We look forward to working with you again in the future

Rated 5 out of 5 stars

Sandra Davidson Estate Agents

Sandra Davidson Estate Agents are fantastic. This is the 2nd time they have helped us sell our house. They are very professional, friendly, polite and helpful. The staff are second to none. Thank you for all you help.

15 April 2025
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Candice, Thank you for your review, it was a real pleasure working with you again. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Sandra Davidson in Green Lane…

Sandra Davidson at the Green Lane branch was extremely helpful in selling our property which unfortunately had a major flood during the sale. The Manager and particularly Leslie, the sales progressor, liaised with us and the buyer and kept things on track. Leslie was key in sorting things and communicating with our solicitors.

28 March 2025
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Mr Holland, Thank you for your review, it was a real pleasure working with you. We look forward to working with you again in the future.

Rated 1 out of 5 stars

Am getting increasingly frustrated with…

UPDATE Despite making many complaints about my inspections not being carried out here we are another month where it's not been carried out and absolutely no explanation as to why!!!!!!

You would think they would actually have the common courtesy to keep on top of this being as I am consistently chasing this! Particularly as I DO NOT want my flat to end up in the disrepair they allowed the previous tenants to get it into!

Am getting increasingly frustrated with the incompetence of the staff at this company!

Month after month I am having to chase my property inspection and because of this the last tenants were left to ruin my property!

When they do finally send me an update after me chasing for weeks, dates are wrong and they have sat on it for weeks.

Not impressed at all, would not recommend their guaranteed rent scheme!

7 April 2025
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Lisa,

Thanks for your valued comments, we are always seeking to continuously improve and your feedback is always helpful.

I understand my colleague has been trying to contact you in order to resolve the above. We do apologise for the error in the date on the report, it was a one off error when forwarding the latest report to you, which shouldn't occur again.

I Would be grateful if you can contact us at your earliest convenience so that we can address your concerns.

We look forward to hearing from you.

Regards

Customer Services
Sandra Davidson Estate Agents

Rated 5 out of 5 stars

I have been dealing with Sandra…

I have been dealing with Sandra Davidson letting office in Redbridge Found them to be very approachable and helpful moved one of my property back to Sandra Davidson following my present agent ceasing trade. The letting manager, Hamza very helpful, gave clear guidance, assisted and moved matters on promptly. Approachable,professional and resolved matter with ease. Thank you.

10 February 2025
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Pradip, Thank you again for your review and kind words, we look forward to building on our relationship.

Rated 5 out of 5 stars

Great Experience 👍🏽

My experience with Sandra Davidson has been brilliant and I would thoroughly recommend them to anyone wishing to sell their home. Both Lesley and Riz worked really hard to help me sell my home. Riz was so great arranging viewings and keeping us positive after a couple of offers fell through and then Lesley ensured that everyone was doing what they needed to throughout the chain. Her communication and advice were excellent right till the end. Now we have completed and moved into our new place we couldn’t be happier so, many thanks to Lesley and Riz 🤩.

26 March 2025
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Harpreet, Thank you for your review, it was a real pleasure working with you. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Great experience from A to Z

Great experience from A to Z. Lesley did a great job by being a transparent and timely intermediary between the buyer and the seller. Would definitely recommend!

19 March 2025
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Ejesh, Thank you for your review, it was a real pleasure working with you. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Highly recommend Sandra Davidson Estate Agents for Customer Service

Monty, branch manager, went above and beyond to provide the highest level of customer service. He dealt with a sensitive and complex sale that used his natural diplomatic skills to navigate through to completion with patience and understanding. Lesley, sales progressor, also provided excellent customer relations and between them, helped smooth the process.

11 March 2025
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Mrs Whatley, Thank you for your review, it was a real pleasure working with you. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Our property has been managed by Hamza Safdar. Sandra…

Our property has been managed by Sandra Davidson for 5 years. There has been no problem at all during these 5 years.
We are very satisfied with their service, especially Hamza Safdar. His service attitude is very good, very friendly and very satisfied.
We will introduce more friends and hand over the property management to them.the best estate agent 。

24 February 2025
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Leung, Thank you again for your review and kind words, we look forward to building on our relationship.

Rated 5 out of 5 stars

Lesley went the extra mile!

We have just exchanged on a house listed by Sandra Davidson. The transaction was complicated and only went through successfully as a result of the tireless efforts of Lesley, their Senior Property Advisor. In reality without her hard work wrangling and chasing the seller’s solicitor the transaction would have fallen through. Instead, we’re now looking forward to completing on our new home ❤️

21 February 2025
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Rowan, Thank you for your review, it was a real pleasure working with you. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Excellent service from beginning to completion

Lesley and the whole team have provided exemplary service. With regular updates, advice and feedback throughout the whole sale process.
Always available, easy to contact and speak with.
Would highly recommend using Sandra Davidson.

4 February 2025
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Keith, Thank you for your review, it was a real pleasure working with you. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Monty at Sandra Davidson was really…excellent

Monty at Sandra Davidson was really helpful and kept me alerted what was happening when I was selling a house for the first time in my life. Give him a call!!!

24 January 2025
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Richard, Thank you for your review, it was a real pleasure working with you. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Our 5th time using Sandra Davidson for…

Our 5th time using Sandra Davidson for selling a property, amazing team at the Redbridge office archiving great results.

10 January 2025
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Farhan, Thank you for your review, it was a real pleasure working with you again. We look forward to working with you again in the future and strengthening our relationship with you.

Rated 5 out of 5 stars

Thank You for a Fabulous Service

From the offer made on our property to the actual completion a total of c18 months, Sandra Davidson have been supportive and pro-active in helping to progress the sale of our property. Monty and his team have been exceptional in providing feedback on the numerous viewings that they arranged. Additionally, Lesley Putnam, Sales Progressor, lived up to her title! She lived through and advised on the many issues of our difficult sale with professionalism and humanity. Lesley was always contactable and returned calls promptly and more importantly, she understood the nuances of our issues and never shied away from being truthful and was always realistic in managing our expectations. We cannot thank her enough.
Sandra Davidson is a diamond amongst a slew of pebbles. Thank you so much for all your help.

29 November 2024
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Marcie, Thank you for your review, it was a real pleasure working with you. We look forward to working with you again in the future.

Rated 5 out of 5 stars

AMAZING!! Sandra Davidson agents

I cannot commend the Sandra Davidson team and in particular Leslie Putnam enough. We had a difficult and protracted sale with many unexpected hitches and pitfalls which went on for well over 2 years and through it all Lesley fought to keep things on track, many a time preempting the issues and dealing with them before we even highlighted what needed to be done, taking the pressure off the intense negotiations. I'm so pleased to say we finally completed today, thanks to Lesley and her diligent efforts. Amazing work, we will always recommend Sandra Davidson in the future. We vote Lesley for Prime Minister!!!!!! - Go Lesley, Go! Thank you so so much xxx

29 November 2024
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Sonia, Thank you for your review, it was a real pleasure working with you. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Best estate agents

If you want to sell your house / Flat just use Sandra Davidson Estate Agents.
From initially meeting them to selling our home they have been fantastic.
Zaid, Riz, we're great at setting up viewings, answering questions and keeping us updated with all the information we asked them. Throughout the whole process they have been honest and helped us. We got emails and text messages for every viewing we had, they carried out multiple showings and showed off our home.
Lesley was our point of contact after finding our buyer and again she was brilliant. She was professional, she answered all the questions we had, she kept us up to date with everything and would call us with immediate information sometimes 3 to 4 times a day.
She was liaising with all the estate agents and solicitors when we got to exchange contracts, she kept us updated throughout this process.
What a team, hats off to you all. Thank you!!

26 November 2024
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Jitt, Thank you for your review, it was a real pleasure working with you. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Guaranteed rent in South London

Monty and the team at Sandra Davidson (Redbridge) were incredibly supportive throughout the onboarding process. From start to finish, including arranging significant electrical works, decorating the whole house, and completing all necessary compliance, we had our property let out through the guaranteed rent scheme in around 6 weeks!

Monty was always available to answer our questions and provided regular updates. The team's professionalism and friendly demeanor made the experience positive. We'd definitely recommend their services to anyone considering a similar arrangement.

22 November 2024
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Oliver, Thank you again for your review and kind words, we look forward to building on our relationship.

Rated 5 out of 5 stars

The obvious choice for Ilford, Seven Kings and Goodmayes

I was impressed with Sandra Davidson as a buyer, so 9 years on they were the obvious choice when I went on the market. They quickly arranged dozens of viewing over 3 weekends and I received numerous offers. And when my buyer lost their buyer, Sandra Davidson found me another within 48 hours, which saved me from losing my purchase at the point when I was almost ready to exchange. It was a team effort, but I would have to give a special mention to Lesley, Nitan and Riz.

23 October 2024
Unprompted review
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Reply from Sandra Davidson Estate Agents

Dear Tristan, Thank you for your review, it was a real pleasure working with you again. We look forward to working with you again in the future.

Rated 4 out of 5 stars

I have had a very good experience with…

I have had a very good experience with Sandra Davidson green lane branch. All the staff were courteous and competent and provided communication and information promptly. They were sensitive to my situation and applied care and caution with the information and data with due diligence. Lesley particularly handled the awkward situation with care and caution in the situation facing the date of completion. Would recommend 😌👍🏼👍🏼

25 October 2024
Unprompted review
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Reply from Sandra Davidson Estate Agents

Thank you for your review, it was a pleasure working with you as well. We look forward to working with you again in the future.

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