Sandwick Bay Candles Reviews 

60
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Popped in this morning for a candle picked up the Guava Sorbet,it absolutely smells amazing as does my house Thank you Zara for the recommendation 😊

Rated 5 out of 5 stars

Sandwick Bay Candles is a fabulous local business on the isle of Lewis. The candles smell amazing and start to fill the room before even lighting. Megan is responsive and caring and any problems enc... See more

Rated 5 out of 5 stars

I received my monthly subscription candle and it smells amazing, the little extra that we get every month looks delish. I have tried the diffusers and my favourite is Caramelised crimson pear, ive rec... See more

Company replied

Rated 5 out of 5 stars

Sandwick Bay Candles sell quality products, the fragrances are beautiful and I’m wary of using the work strong as I don’t want people to think overpowering - they are not, but the fragrances last fo... See more

Company replied

Company details

  1. Candle shop

Information provided by various external sources

Sandwick Bay candles is a 100% eco friendly brand founded by Megan, based in the beautiful Outer Hebrides. All of her candles are handmade using natural soy wax and lead-free braided wicks, and scented using a blend of the purest essential oils and cruelty free, phthalate-free fragrance oils.


Contact info

4.8

Excellent

TrustScore 5 out of 5

60 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(60)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Such quick service

Fantastic!
Service was excellent and quick. Products arrived so well wrapped.

The scents are amazing and so fresh and beautiful.

11 April 2020
Unprompted review
Sandwick Bay Candles logo

Reply from Sandwick Bay Candles

Thank you so much for your review. We're so delighted that you are happy with your order and the service you received.

Rated 5 out of 5 stars

Megan’s candles are always lovely and…

Megan’s candles are always lovely and service both in the shop and online is always exceptional!

11 April 2020
Unprompted review
Sandwick Bay Candles logo

Reply from Sandwick Bay Candles

Thank you so much for your lovely review Amy. We're so delighted that you love our candles. Looking forward to seeing you back in the workshop when we re-open.

Rated 5 out of 5 stars

Sandwick Bay Candles sell quality products

Sandwick Bay Candles sell quality products, the fragrances are beautiful and I’m wary of using the work strong as I don’t want people to think overpowering - they are not, but the fragrances last for the life of the product.
So many gorgeous scents to choose from - fruity being my favourites!
Try Sandwick Bay Candles for yourself, you will not be disappointed!

11 April 2020
Unprompted review
Sandwick Bay Candles logo

Reply from Sandwick Bay Candles

Thank you so much for your lovely review Greta. We're so delighted that you love our products so much. We love making them for all our lovely customers.

Rated 5 out of 5 stars

Helpful

Helpful, friendly service and lovely products!

11 April 2020
Unprompted review
Sandwick Bay Candles logo

Reply from Sandwick Bay Candles

Thank you so much for your review. We're so delighted that you are happy with your products and the service you received.

Rated 5 out of 5 stars

Never disappoints

Megan's creations never disappoint. Amazing fragrances and customer service that is always above and beyond. Personal favourite is the black raspberry and vanilla but can't wait to try out some of the new goodies I ordered 🧡

11 April 2020
Unprompted review
Sandwick Bay Candles logo

Reply from Sandwick Bay Candles

Thank you so much for your review Tina. We're so delighted that you are happy with your products. We hope you loved the new fragrances as much as your favourite Black Raspberry & Vanilla.

Rated 5 out of 5 stars

Excellent Business

Excellent service, delivery and answers to questions asked!

11 April 2020
Unprompted review
Sandwick Bay Candles logo

Reply from Sandwick Bay Candles

Thank you so much for your review Lauren. We're so delighted that you were happy with your delivery and service.

Rated 5 out of 5 stars

Fabulous service and the candles and…

Fabulous service and the candles and melts are some of the best smelling and longest lasting I’ve ever had! The monthly subscription is a fantastic idea and a nice surprise to see why the fragrance will be :)

11 April 2020
Unprompted review
Sandwick Bay Candles logo

Reply from Sandwick Bay Candles

Thank you so much for your review Bronwen. We're so delighted that you are happy with your melts and candles and the service you receive.

Rated 5 out of 5 stars

Guava sorbet and lychee black tea

Guava sorbet melts and tins and lychee & black tea melts fab really pleased with them.

11 April 2020
Unprompted review
Sandwick Bay Candles logo

Reply from Sandwick Bay Candles

Thank you so much for your review Kay. We're so delighted that you are happy with your melts and candles.

Rated 5 out of 5 stars

Love my monthly subscription surprise

Love my monthly subscription surprise, and my 2 new fragranced candles. Great quality and long burn time with delicious fragrances. Definitely my favourite candles ever

11 April 2020
Unprompted review
Sandwick Bay Candles logo

Reply from Sandwick Bay Candles

Thank you so much for your review Susan. We're so delighted that you are happy with your subscription and the other products you have tried.

Rated 5 out of 5 stars

Lovely candles

Love my monthly subscription candle, think April one is my favourite so far. Great service, Megan is extremely helpful and approachable.

11 April 2020
Unprompted review
Sandwick Bay Candles logo

Reply from Sandwick Bay Candles

Thank you so much for your review Maretta. We're so delighted that you enjoy your monthly subscription and are pleased with the service you receive.

Rated 5 out of 5 stars

Beautiful Smelling Products

Fantastic service. The products all smell amazing, I have used White Christmas and Cinnamon and Orange wax melts around the festive season and they smell beautiful, giving off a smell that just completed the Christmas feeling! I have recently just finished my three wick Lime, Basil and Mandarin candle which filled my house with the freshest fragrant. I highly recommend the products I have used. The delivery is also very quick. Lovely products and I can’t wait to try more.

11 April 2020
Unprompted review
Sandwick Bay Candles logo

Reply from Sandwick Bay Candles

Thank you so much for your review Danielle. We're so delighted that you have enjoyed your melts and candle.

Rated 5 out of 5 stars

Love the scents each month

Love the scents each month! And I love the wee surprise you get each month too.

11 April 2020
Unprompted review
Sandwick Bay Candles logo

Reply from Sandwick Bay Candles

Thank you so much for your review Emma. We're so delighted that you enjoy your subscription box each month.

Rated 5 out of 5 stars

Reviee

I absolutely love everything I've had from Sandwick Bay, already can't wait for my next subscription candle 😁😁

11 April 2020
Unprompted review
Sandwick Bay Candles logo

Reply from Sandwick Bay Candles

Thank you so much for your review. We're so delighted that you have enjoyed your candles.

Rated 5 out of 5 stars

My wax melts arrived yesterday

My wax melts arrived yesterday. They smell divine and are beautifully packaged.
Thank you

11 April 2020
Unprompted review
Sandwick Bay Candles logo

Reply from Sandwick Bay Candles

Thank you so much for your review Kathryn. We're so delighted that you are happy with your wax melts.

Rated 5 out of 5 stars

I received my monthly subscription…

I received my monthly subscription candle and it smells amazing, the little extra that we get every month looks delish. I have tried the diffusers and my favourite is Caramelised crimson pear, ive recently tried the wax melts for the first time and they are beautiful and last for ages. Megan and her team are always happy to help and offer advice for that extra special gift. Fab prices, orders arrive quickly and Megan uses environmentally friendly packaging. Highly recommend if someone is looking for something a little extra special.

11 April 2020
Unprompted review
Sandwick Bay Candles logo

Reply from Sandwick Bay Candles

Thank you so much for your review Marie. We're so delighted that you are happy with your subscription and the other products you have tried.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look