BE CAREFUL!!
BE CAREFUL!!! A bad experience with this company I do not recommend. We rented a car months before our trip. Unfortunately, I misunderstood the flight information. They reached to me 3 hours before the meeting hour I scheduled, after which I immediately said sorry and rescheduled for the next day, at the same time. We didn't get any money refound, since it was our fault. Everything seemed fine. BUT...
When we arrived at the airport, at 1AM (scheduled time) we we're received by a non identified car, very old and dirty. The man driving told us to get in and took us to a dark alley. He asked for our credit card and driver's license. I asked where was the car and that was it. An old car, which for 2 times didn't started the engine, beeped the whole time, had several red and yellow lights on in the computer board, old and dirty!!! Nothing like what we reserved!!!
The driver put me on the phone with the head of the company, which was extremely rude, throwing to our faces that we had another problem again, that we were being very picky, that that's the car we ordered etc. etc.
The reservation email explicit said they had a wide new range of cars, which the head of the company totally discredited.
We had to cancel everything at 1AM.
Thankfully they returned the money we've had already paid.
We quickly got another trustful and good company, that we truly recommend, with new cars (Motorclub Santorini - we've had a great experience with them!)
If you're thinking about reserving with Santorini Holidays, please read this and think twice!
21 May 2024
Unprompted review