SantSolutions Reviews 201

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Do not use this company was provided a fake tracking number. Also states he getting charges daily and a refund will take 10 working days no sign of refund no sign of cancellation read all the bad... See more

Rated 1 out of 5 stars

Ordered xbox series x 25th November 2022 and it arrived 14 December 2022, so far so good. Until we realised it was faulty as it kept switching itself off constantly. Emailed from 22nd December asking... See more

Rated 1 out of 5 stars

I want to buy a Ninja airfryer grill which cost £149 everywhere from Amazon to John Lewis but only £139 from SantSolutions. So I checked this company on Trustpilot and found reviews were either glowin... See more

Rated 5 out of 5 stars

I bought an iPad Air (2024) - 11" M2 128 GB for a very competitive price from SantSolutions on the evening of 12/06/2024. I received the iPad this morning - 14/06/2024 via Royal Mail’s guarante... See more

Company details

  1. Department store

Written by the company

Online Retailer Offering B2b And B2c Services We Stock A Wide Range Of Products From Gaming, Electrical To Your Most Essential Baby Products. We Are A Small Family Run Business Who Deeply Care About The Clients We Serve. Finding Ways To Reach Customers Far And Wide, Our Clients Range From Big to Small.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

201 reviews

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Rated 5 out of 5 stars

My experience with SantSolutions

I bought an iPad Air (2024) - 11" M2 128 GB for a
very competitive price from SantSolutions on the evening of 12/06/2024.
I received the iPad this morning - 14/06/2024 via
Royal Mail’s guaranteed before 1pm delivery service.
It's brand new, box sealed and exactly as described.
I actually received a phone call from SantSolutions on the evening of the 13/06/2024 to inform me when my item would be delivered and they were spot on.
As far as I'm concerned, I received a first class service from this company.

14 June 2024
Unprompted review
Rated 1 out of 5 stars

Failed under warranty - Stopped Responding

The product arrived quickly, though it failed during the warranty period. At that point, they no longer responded to emails, and there is no phone number to contact.

It looks like they have been struck off and dissolved in September 2023 (see Companies House company #13644932).

4 May 2024
Unprompted review
Rated 5 out of 5 stars

Good customer service

Although it took a while to arrive (10 days), the customer service kept me up to date. When it was late I contacted them; they replied within 24 hours. I have given five stars because of this. Things happen out of our control but when you are informed this helps. The product was a good price, it came in perfect condition and the customer service was excellent. Thank you so much.

21 February 2024
Unprompted review
Rated 1 out of 5 stars

Do not use this company was provided a…

Do not use this company was provided a fake tracking number. Also states he getting charges daily and a refund will take 10 working days no sign of refund no sign of cancellation read all the bad reviews they are true items never arrive. Fake tracking number provided.

This company should be banned from trading sells items which he don’t have then takes your hard earned money and can’t pay you back. Complete and utter joke.

If you use ONBUY BEWARE OF FRADUSTER SANT SOLUTIONS

20 January 2024
Unprompted review
Rated 5 out of 5 stars

ordered a ps5 fifa 24 edition speedy…

ordered a ps5 fifa 24 edition speedy delivery and came a lot sooner then expected only issue i have is they sent the standerd edition and not the fifa 24 i have enailed them and waiting on a reply
Update they got back to me and apologised and sent out the game so excellent service thank you. I was so worried after reading these reviews

15 January 2024
Unprompted review
Rated 1 out of 5 stars

WARNING do not use this company

WARNING do not use this company. I gave a one star so I could write a review. You purchase and pay for something but you will never see what you bought. Promise after promise, excuse after excuse regarding the tracking number and delivery date. Your purchase will NEVER arrive.

9 January 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY!

Would have given 0 stars. Please do not use this company absolutely fake and scammers. I can only imagine the few hood reviews are fake. Ordered a ps5 as a Christmas present it’s now the 5th January and nothing! Given a false Royal Mail reference number. Now trying to get a refund.

5 January 2024
Unprompted review
Rated 1 out of 5 stars

Do not purchase

Do not purchase! Money taken but items never sent. You receive a tracking number but Royal Mail never receives the goods. Luckily my bank refunded the money after I completed the a form for a good and services dispute.

1 January 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a PlayStation backbone since…

I ordered a PlayStation backbone since 2 weeks ago. They estimated date for the order to be delivered was 28th December. I did not receive any order and it still states dispatched on the my order page.

This is so wrong. Is there a way one can get a refund.

20 December 2023
Unprompted review
Rated 1 out of 5 stars

Never Never Never Again

Never Never Never Again
Not very good at doing this sort of thing
But I have got to pass the message on
It's been so stressful
Bought the phone on the 23/11 it said delivery by 4/7 days
For a present
First of all they said couldn't do the 256gb memory even though they advertised it on black Friday deal
Which all other big retailers were doing but I went with them as it was £20 cheaper
But little did I realise it was not worth the myther
They then said it would be delivered within 10 days which was still ok with me
They sent a tracking number special next day delivery which was still not sent to Royalmail a week later
Every time I got in touch excuses excuses
I kept asking for a refund as by this time it was to late to give as a present but with no joy
so by now it was 28 days since placing the order
So I reported it to my barclays bank and within 4 hours my refund was collected
So thank you to barclays for stepping in
So like I said never never never again
It was not worth the hassle for £20

23 November 2023
Unprompted review

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