I have been using this service for a few months now and overall it has been a positive experience. The product itself is solid and the pricing feels fair and reasonable for what you get on a monthly b... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Saphe is a very useful device which is very useful for me. It had stopped worked and I contacted the helpline where Asta provided very clear detailed instructions which I followed and my Saphe is no... See more
Company replied
I had an issue with my Saphe product, not because of the Saphe product, but because of my stupidity in dropping it on a concrete slab, which meant it would not function properly. I contacted Sap... See more
Company replied
The good - bright screen shows speed and speed limit, alarm sounds to warn if over limit. You can also warn for under limit. What could be better- the tone is the same for speed limit as it is for... See more
Company replied
Company details
Written by the company
Saphe er en dansk teknologivirksomhed, der udvikler intelligente trafiksystemer, der gør en forskel og reducerer antallet af trafikrelaterede ulykker. Saphe blev grundlagt i 2015 og tæller i dag 25+ medarbejdere. Siden starten er der solgt over 1.000.000 trafikalarmer. Faktisk sidder der en Saphe trafikalarm i 1 ud af 5 biler i Danmark. De mange solgte enheder betyder, at vi kan tilbyde et enormt netværk af brugere og dermed den bedste platform for deling af trafikdata.
Contact info
Gasværksvej 46a, 9000 , Aalborg, Denmark
- www.saphe.com
4.4
Excellent
15K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Picked up all my local speed cameras.
Limited alert sounds which can be annoying.
Picked up all the speed cameras around me which I knew about, no new ones arrived yet so I can't test how long it takes to learn about them.
Overall it would useful when driving in unknown places.
14 October 2024
Reply from Saphe
Hi,
Thanks for your feedback! 😊 We’re glad to hear the device has been useful so far, especially for known speed cameras. As for new reports, the alerts depend on our user community – the more active the users, the faster the updates.
Regarding the alert sounds, we understand how important customization is. You can adjust some sound settings in the "Saphe Link" app to make it more suited to your preferences.
It’s true – the real magic shines when you’re driving in unfamiliar areas. We hope it continues to prove its value for you! 🚗💨
/ Tobias, Saphe
Reply from Saphe
Hi,
That's exactly what we're here for! We're glad to know Saphe makes you feel safer on the road. 😊
/ Tobias, Saphe
Reply from Saphe
Hello Tom
Thank you for your review 🤩
We're thrilled to hear that your Saphe device has been such a great help in navigating new areas. 🚗✨
If you ever need assistance or have any questions, feel free to reach out. Safe travels😊
/ Anne Sofie, Saphe
Reply from Saphe
Hi,
Thank you so much for your 5-star review! 🌟
We’re thrilled to hear that Saphe is always working reliably and providing accurate details for you. Your satisfaction means the world to us, and we’re so glad to be a helpful companion on your journeys.
Safe travels!
Best regards,
/Frederik, Saphe
Great product
Great product. Like the fact that you can configure how the app interacts with both the Saphe drive pro device and CarPlay.
14 November 2024
Reply from Saphe
Hi,
Thank you for your feedback! We're thrilled to hear that you're enjoying the product and appreciate the flexibility in configuring how the app interacts with both the Saphe Drive Pro device and CarPlay. If you have any questions or need assistance, feel free to reach out!
/Tobias, Saphe
Value for money?
I got a Saphe Pro + free unit for reviewing and have been using it a few months now. I have a long history of using in car devices for speed cameras and radar/laser detection from radar detectors to GPS based devices such as this. With today's technology I see little value in this. Waze is in some ways better, Google maps can display camera locations and of course there are other apps that do the same. Of course those are crowd sourced information however so is Saphe. Does it work, yes, can't argue with that. What I have found is that if I mark a mobile camera and then pass the same location and the mobile unit is still there I don't get an alert. The unit can also be slow to reconnect to my phone even with the app running, I can drive for a mile or more and it's still not connected. Some of the alert sound options are just annoying, especially for the average speed cameras, I now have mine just set to flash for those. Battery life is good, charge it once a month or less, it's unobtrusive but does need more mounting options included, buying the air vent mount is overpriced for what it is once shipping is added. Would I recommend it? Only if you have no other options available. Is the Pro subscription worth it? No not really.
27 November 2024
Unprompted review
Reply from Saphe
Hi,
Thank you for taking the time to share your detailed review and experiences. We appreciate your honest feedback and are glad to hear that the device works for you and has a good battery life.
We acknowledge your concerns regarding the value compared to other technologies like Waze and Google Maps, as well as the challenges with reconnection and mobile camera alerts. These are areas we are actively working to improve. Regarding the mounting options and subscription value, your input is noted, and we’ll take it into consideration as we continue to develop and refine our offerings.
If you have specific suggestions or need assistance with any issues, feel free to reach out—we’re here to help!
/Tobias, Saphe
good but needs some connectivity improvements
Compact but it doesn't connect automatically every time, sometimes it even disconnects during deiving with background location acces granted
5 November 2024
Reply from Saphe
Hi!
Thank you for your feedback. It sounds like your device isn’t connecting as smoothly as it should. Let’s fix that! 😊
Ensure your app has all permissions enabled, including “Always” for location access and Bluetooth. Additionally, try restarting your phone and updating the Saphe app to the latest version.
If the issue persists, please reach out to us so we can guide you further and ensure everything works perfectly!
Have a great day!
/Tobias, Saphe.
fast response
5 November 2024
Reply from Saphe
Hi there! 😊
Thank you for your feedback! Quick responses and efficiency are definitely priorities for us. Glad to hear you've noticed it! 🚗💨
Have a great day!
/Tobias, Saphe
Too less information about how it works.
4 November 2024
Reply from Saphe
Hi
Thank you for your feedback! 😊
We’re sorry to hear you feel there’s too little information about how it works. Our app and user manual are designed to help, but if you have specific questions or need assistance, don’t hesitate to reach out. We’d be happy to guide you through it!
Have a great day!
/Tobias, Saphe
I have recently been using y our…Recent product use
I have recently been using your product, it shows in advance what could be on the road! It is very good
11 November 2024
Reply from Saphe
Hi,
Thank you for your feedback! 🙌
We're thrilled to hear you're enjoying our product and finding it helpful for staying informed about road conditions in advance. Safe travels! 😊
/Asta, Saphe
Work brilliantly very good and reliable…
Work brilliantly very good and reliable device.
4 November 2024
Reply from Saphe
Hi
Thank you for your kind words! We're thrilled to hear that you find the device reliable and working brilliantly. 😊
Drive safely!
/Tobias, Saphe
I have been using the Saphe One+ for a…
I have been using the Saphe One+ for a few months now because I was looking for an easy way to increase my driving safety and avoid unnecessary tickets.
15 October 2024
Reply from Saphe
Hi
Thank you for your feedback! It’s great to hear that you find the device both reliable and brilliant. 😊
Enjoy using it, and drive safely!
/Tobias, Saphe
I did not receive the goods i ordered
I did not receive the goods i ordered. Somebody put a diferent town than mine when it was sent. My package i guess was deliverd in that town. I need to ask a refound or sent the products to the correct adress this time. It was a blackfriday deal.
I just send another email to your adress with the details. I saw that it was just delivered in the wrong town. 650 km away that my adress.
11 November 2024
Reply from Saphe
Hi there!
Oh no, it seems like your package has gone on its own little adventure! 🚚✨ Let me look into this for you.
If the town on the order doesn't match what you provided, we'll absolutely make it right. Can you confirm the correct address for me here? If it's a mistake on our side, we'll get it sorted ASAP and ensure your Black Friday deal gets to you.
No refunds needed unless you absolutely want one – we’d rather get your goodies delivered! 😊
Looking forward to hearing from you!
/Tobias, Saphe
Reply from Saphe
Hi
Thank you for your feedback!
We understand that receiving alerts from both sides of the road can be distracting. Our team is continually working on improving the app to make alerts more precise and relevant to your direction of travel.
If you haven’t already, ensure your app is updated to the latest version for the best experience. We appreciate your input—it helps us make Saphe even better! 😊
Best regards,
/Tobias, Saphe
Trusted partner on the road
Truly a great to have when always on the road, especially a warning for road hazard, informing in advance when there’s a slowing down and of course a speed camera.
24 October 2024
Reply from Saphe
Hej
Thank you for your feedback! We're delighted to hear that Saphe is proving to be a great companion for you on the road. It's fantastic to know that the early warnings for road hazards, speed changes, and speed cameras are making your drives safer and more informed.
Safe travels, and enjoy the journey! 😊🚗
/Emma, Saphe
Nice and responsive web page
Nice and responsive web page. Quick answers from customer supports. Fast order handling and shipment
7 November 2024
Reply from Saphe
Hi Tarjei
Thank you for your feedback! We're delighted to hear that you found our webpage user-friendly, our customer support responsive, and our order handling and shipment fast. Your satisfaction is our priority, and we’re glad we could provide a smooth experience.
If you have any further questions or need assistance, feel free to reach out. Enjoy your product! 😊📦✨
/Emma, Saphe
It is a great device
It is a great device. However not always accurate in showing the correct speed restrictions.
6 November 2024
Reply from Saphe
Hi Susse,
Thank you for your feedback! 😊
We're glad to hear you think it's a great device. We understand the importance of accurate speed restrictions, and we're continuously working to improve our data to ensure even better performance.
If you have any specific feedback or notice recurring inaccuracies, feel free to reach out—we'd love to assist! 🚗💨
/Asta, Saphe
Saved my wallet already after first use…
Saved my wallet already after first use ! Worth every penny
28 October 2024
Reply from Saphe
Hi
Now that’s what we love to hear – already paying for itself! 😊 Sounds like your wallet owes Saphe a thank-you. Totally worth it, right? 😎
Have a great day!
/Tobias, Saphe
Amazing product and just works
Amazing product and just works! The Saphe Pro is great at battery life time.
28 October 2024
Reply from Saphe
Hi Simeon
Thank you for sharing your positive experience! It’s great to hear that the Saphe Pro meets your expectations, especially with its amazing battery life. 🚗⚡ Happy and safe driving!
/Emma, Saphe
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.