Sarabec Ltd Reviews 625

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

The kit we have got from you has really helped my elderly Mam listen more easily. The ear fobs do drop out occasionally which is why we thought it safe to buy some extras.

Rated 5 out of 5 stars

Initially uncertainty and not knowing much about product queries were clarified clearly and concisely. The product 'cm-BT2 bluetooth neckloop' was delivered on time and after charging was fitted and... See more

Rated 4 out of 5 stars

If it not been for the time lost to the new year hold up it would have been a 10 when I opted to pay for express delivery. At time of writing, Sunday 5th January the appliance is due tomorrow, 6th Jan... See more

Rated 5 out of 5 stars

Artone MIC device works very well. Connects to my hearing aids automatically and transmits sounds at high sensitivity. Purchase experience was very easy and Sarabec staff very helpful. Tried the devi... See more

Company details

  1. Hearing Aid Shop
  2. Appliance shop
  3. Disability equipment supplier

Written by the company

Sarabec Ltd design, manufacture, and supply a wide range of hearing products that are specifically designed for anyone who is deaf, hard or hearing, visually impaired, or has dexterity issues. Sarabec Hearing Products aim to help people feel safer in their day to day lives, whether at work or at home. With extra loud alarm clocks and smoke alarms, and with flashing doorbells and vibrating pads, we hope to to offer security and peace of mind for those who need a little extra help around the home/at work. Providing excellent customer service is our top priority, and we love hearing all the positive comments left for our helpful customer service team.

Unrivalled Unlimited Sales and Technical support

Free standard shipping

Free standard shipping
One month money back guarantee. All products with at least 1 year guarantee

Contact info

4.8

Excellent

TrustScore 5 out of 5

625 reviews

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Rated 5 out of 5 stars

Very helpful answered all my questions

Very helpful answered all my questions. Explained how the phone worked and suggested the phone he thought would suit our needs. I am not good with technology but I managed to set the phone up without help. The loud ring and flashing light are great for our needs.

21 February 2025
Rated 5 out of 5 stars

Excellent service

Excellent service, very good product, does exactly as advertised. Bought the phone for elderly person in nursing home who cannot operate a mobile. This phone works just like his previous home landline.

10 January 2025
Rated 4 out of 5 stars

New year postal delays

If it not been for the time lost to the new year hold up it would have been a 10 when I opted to pay for express delivery. At time of writing, Sunday 5th January the appliance is due tomorrow, 6th Jan, I do hope so. having been without a working unit has been horrendous added to the death of my wife in the middle of December

30 December 2024
Rated 5 out of 5 stars

Efficient as ever

Easy to use website and very prompt delivery times,especially over the new year period.I have ordered before and have always had the same efficient service

27 December 2024
Rated 5 out of 5 stars

Very good customer service from start…

Very good customer service from start to finish. The description of the product was clear and concise including technical detail. The equipment was very securely packed, and was received by Royal Mail tracked within 2 days. The instructions for use were excellent - I am in my 90's and even I could understand them so no problem in setting the equipment up. Absolutely delighted with it.

18 December 2024
Rated 4 out of 5 stars

Almost the perfect device

We have now purchased 3 communicators. I think the only fault is that the on-off is controlled by the rotary volume button. It would be easier if it just had a separate on-off button. Otherwise it is really good. Great for the elderly as many have hearing aids but stubbornly refuse to use them.

19 December 2024
Rated 5 out of 5 stars

Completely helpful experience

On the telephone I was given clear, correct, concise advise on how to find what I wanted. I was also advised on the benefits of using the internet. Having ordered my item was delivered promptly in a timely way. Finally my hearing loop worked well.

5 December 2024

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