Saree Palace Reviews 

213
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items often exceed expectations and look even better in person than online. The tailoring and stitching are frequently highlighted as perfect, ensuring a great fit for custom orders. Reviewers also commend the excellent customer service, with staff being helpful, communicative, and responsive to inquiries and special requests. The delivery service is often described as fast and efficient, with many customers receiving their orders sooner than anticipated, even for international shipments. However, some people mentioned unexpected additional charges upon delivery, which made the products more expensive than initially perceived. A few other people also felt that the delivered saree was completely different from what was ordered online, or that the blouse size was incorrect.

What people talk about most

Product

People report positive experiences with product, highlighting the excellent quality and beautiful collection.... See more

Quality

Customers consistently note positive experiences with quality, praising the great material, top-notch fabric,... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction and a strong intent to order... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the quick and extremely fast... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered two items from saree palace. I was skeptical at first ordering Indian outfits online because of bad experiences in the past but I was blown away by the attention to detail from saree palace.... See more

Company replied

Rated 5 out of 5 stars

First time online buyer. Armaan made everything so seamless for me and kept me fully informed on the processing stage which I personally found hard to wait for till my parcel of 7 sarees got picked... See more

Company replied

Rated 5 out of 5 stars

I purchased my Haldi lahanga from Saree Palace, it was stitched perfectly and the lahanga itself was high quality and glamorous! They are also very responsive via WhatsApp which made the process easy... See more

Company replied

Rated 5 out of 5 stars

I was searching for a simple cotton suit for the summer and came across Saares Palace in my search results. I have to say, the prices were very competitive, which immediately caught my attention.... See more

Company replied


Company details

  1. Ladies' clothes shop

Written by the company

Saree Palace is india’s foremost exporter, manufacturer and wholeseller of women ethnic wear since1985. We bring to you a wide range of Handwork Sarees, Embroidered Sarees and accessories. Being the leading manufacturer of traditional Indian attire, our aim is to delivered quality products on time with best offers and Reasonable Rates. As one of the successful online store for trend-setters, we have an exquisite collection of Handwork Sarees, Embroidered Sarees, Designer Sarees, Bridal Sarees, Wedding Sarees, Lehenga Sarees, Salwar Kameez, Anarkali Suits, Designer Salwar, Punjabi Suits, Wedding Suits, Pakistani Suits, Bollywood Saree and Bollywood Salwar, Bridal Lehenga Choli, Wedding Lehenga Choli, Our Hand Work Sarees and Embroidered Sarees are exclusively designed by more than a decade experienced workers so you will get real feel of Indian heritage and craftsmanship. we also invites our valuable customers to SAREE PALACE, our first retail showroom located at Kalbadevi Road, Mumbai, India. Visit us & experience the wide range of Women’s Clothing for every occasion. We give express deliveries to USA, UK, Canada, Australia, New Zealand, South Africa, France, Germany, Netherlands, Singapore, Switzerland, Norway, Sweden, Austria, Mauritius, Ireland, Belgium, Finland, Denmark, India and many other countries.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

213 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(213)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

I have done couple of online order…

I have done couple of online order before which turned bad experience.
First time i got good Indian and Pakistani dress for my wife and she love this.
I suggest please try Saree Place for good quality stuff and service

4 September 2021
Unprompted review
Rated 5 out of 5 stars

I placed an order from the UK for a…

I placed an order from the UK for a Couple of pink suits. They arrived fast and were all of excellent quality. I was nervous of ordering from abroad but was delighted at the products and service. I will certainly be ordering again I had a couple of pink Punjabi dresses /suits stitched and they were beautifully made. Great communication with Saree Palace throughout and the most perfect fit.
Will recommend to all our friends and family. Thank you

1 September 2021
Unprompted review
Rated 5 out of 5 stars

1st time buyer

I bought 3 sarees from this website, with petticoats, saree blouses and foil stitching because of their reasonable prices and designs. I received my order within 2 weeks and am pleased to say all the sarees were exactly as advertised on the website. The blouses and petticoats were stitched beautifully and generous in size fitting as if they were custom made. This is the 1st time I have bought from abroad and am pleased to say that Saree Palace made it so easy and stress free. Will definitely buy from them again because of the high quality and affordability.

27 August 2021
Unprompted review
Rated 4 out of 5 stars

I have received My order for the first…

I have received My order for the first time I ordered anarkali and palazzo suit. Absolutely amazing quality and stitching. I have to take this opportunity to give a big thanks to RUBY for her assistance. Without her help I was not confident to place an order so thanks Ruby your customer service is of a great level dear.

20 August 2021
Unprompted review
Rated 5 out of 5 stars

Really amazing customer service

Really amazing customer service. Easy to contact and quick to respond. My delivery came through quicker than I was expecting and the suit material was gorgeous. Thankyou to the team for getting all my orders through so quickly and just in time. Really happy with the service.

20 August 2021
Unprompted review
Rated 2 out of 5 stars

Not recommend, not same as advertised

I have ordered 5 shalwar kameez suits, after first wash one of the suits colour faded from burgundy in a very ugly light pink at the edges.. I can’t wear it, so on this one money wasted.
Another suit comes not as in the pictures.. lots of golden embroidery where in picture was nothing like that, button different colour, makes it look cheap and old fashioned... dont like it..
I strongly advise you Sarees Palace if you read my comment to advertise the same as you sell.. as if the picture would be true to what you sell it would make life easier..
I wrote an email to them, but sadly customer service didn’t even bother to come back to me..
Other-roll will not recommend this website to anyone, there are plenty of other website which i tried and are more customer friendly and the stuff are much better..

18 August 2021
Unprompted review
Rated 5 out of 5 stars

Saree Palace

Great website, The product was good quality. Overall I'm very pleased with my purchase.Friendly customer service and delivery time was spot on
Many thanks, will shop again.

13 August 2021
Unprompted review
Rated 5 out of 5 stars

I ordered 10 Anarkali dresses from this…

I ordered 10 Anarkali dresses from this website. I love each and every one of them! They are so pretty and exactly how they are advertised. Usually when I order dresses from other websites, the dress that arrives in the mail looks a little different. But with Saree Palace, all dresses look and feel high quality. They are also very good with customer service. The products take a little time to arrive but that’s a given since the shipments are from India. But the wait is totally worth the wait!! I can’t wait for an excuse to order more dresses from this website!

12 August 2021
Unprompted review
Rated 5 out of 5 stars

Saree Black and Grey …

I bought a saree for me and my daughter to wear in a family function we absolutely love it the colour the way it as been sewed to are choice everything excellent… customer service very friendly i am defo gona buy again i was assist by Ruby and she has been so helpful with all my enquiries and answering all my question she stayed in touch with me throughout my order and kept me up to date with the process

12 August 2021
Unprompted review
Rated 5 out of 5 stars

Exemplary customer service

I ordered a lehenga for my sister and the team got in touch with me to let me know that the piece was damaged and would help be with alternative piece. They were proactive and have helped me find alternative and meet the original time line for receiving the shipment.
All done conveniently over WhatsApp and email. No stress no worries. Thank you team Saree Palace

11 August 2021
Unprompted review
Rated 5 out of 5 stars

The products I ordered with customised…

The products I ordered with customised stitching were true to sizing and absolutely gorgeous! I’m amazed how Sarees Place paid keen attention to the details and quality of the products. I’m sure SP has become my go-to website for Indian attire shopping. Very pleased with the products and excellent customer service.
Thank you Sarees Place!

9 August 2021
Unprompted review
Rated 1 out of 5 stars

Look at the review from 30 Dec 2019

Look at the review from 30 Dec 2019 caught writing a fake review for yourself lol. Was going to be order but decided to check reviews first. Now I'm not ordering from a company that writes fake reviews.

6 June 2021
Unprompted review
Rated 1 out of 5 stars

Very disappointing

Customer service at the beginning was great but my parcel was declared lost by fedex. SAREE PALACE Stopped responding to any of my emails or wattsapp.
DO NOT BUY FROM THIS COMPANY
They do not resolve if things go wrong

24 May 2021
Unprompted review
Rated 5 out of 5 stars

Their works are amazing & superhelpful!

I have ordered twice so far and just made 3rd order. I have never been disappointed with saree palace.

Their quality of clothes, stitches, design- everything is perfect. Their customer service is amazing- they respond so quickly! They have always helped me with my order and answered all my questions. Thanks to Arzoo and arman specially for being super-helpful. I will order more in the future and will recommend to other people!

1 April 2021
Unprompted review
Rated 5 out of 5 stars

Excellent quality of product

I ordered salwar,sarees,gowns.I am very happy with quality of produts with reasonable price,delivery time, and good communication as well.No changes in screen view and real view.This is my first time purchase in Sareeplace.I can continue with them.

5 March 2021
Unprompted review
Rated 5 out of 5 stars

Arman

This is my first time I order from saree place and I must say the customer care is great. Through out from placing my order to asking questions I have been assists by Arman and I must say he is great. He give u great service reply to all ur text right away and answer all ur question with good manners. He give the sense of trust and the good thing about him he is very polite. Will answer all ur question with respect😁. I haven’t received my order yet but whenever I have any question regarding he reply really quickly. Whenever u place an order place contact Arman u will receive the best service and reply to ur email or text as soon as possible.
Thanks a lot arman for ur great service

4 March 2021
Unprompted review

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